How We Can Improve Coeliac Disease & Gluten Free Education & Awareness in the Australian Hospitality Industry with NSW Food Authority CEO, Andrew Davies

A Gluten Free Podcast Episode 208 My guest on today’s episode is the CEO of NSW Food Authority, Andrew Davies. We’ll talk about the current regulations and laws cafes and restaurants must follow for the service of gluten free food, the training these establishments receive for serving people with coeliac disease and how we can improve coeliac disease awareness and education within the Australian hospitality industry. What we’ll cover: * Andrew's role as CEO of the NSW Food Authority * The role of NSW Food Authority’s responsibility within the hospitality industry by controlling the process of ‘product to plate’ * The current regulations NSW cafes and restaurants must follow when serving people with coeliac disease * What happens if a business labels something as ‘gluten free’    * Food handling training hospitality staff receive in terms of serving people with coeliac disease and other allergens within Australia * Food safety supervisor and accredited training by the Food Authority* NSW Food Authority working with local councils for allergen handling in hospitality * Lack of understanding of cross contamination in hospitality * NSW Food Authority working to educate and make food services aware around the service of food with allergens  * Use of alternative claims other than ‘gluten free’ such as ‘gluten-friendly’, ‘low-gluten’, coeliac-friendly, etc* Communication between front of house staff, kitchen staff, management and consumers* When and how to lodge a complaint about gluten free statements in cafes and restaurants or to report negligent behaviour in around gluten free protocols or claims  * How we improve knowledge for coeliac disease and gluten free consumers within the hospitality industry * How to give feedback to NSW Food Authorities * How to contact Andrew and his team Links https://www.foodauthority.nsw.gov.au/Food Act 2003 - Preventing Misleading Information Around FoodsFood Standards CodeThe presence of gluten in ‘gluten free’ food study, 2011Report a food safety complaint Join A Gluten Free Podcast Facebook Group 📬 Stay connected: Instagram: @a.gffamilyEmail: [email protected] podcast reflects personal experiences and is not medical advice. Please consult a qualified healthcare professional for individual guidance. Head to happytummies.com.au & use our code GFCHRISTMAS to save 20% off Free From Family Co everyday range! Valid from 8th Nov - 25th December, 2025.  Up to 25% discounts on Bask & Co products site-wide and with NO discount codes required! FREE shipping on orders over $99. Only while stocks last! Shop here🥣 Celiac Cruise - a 100% gluten free vacation cruise is setting sail on two Australian cruises in 2026: one to the South Pacific and the other to New Zealand. There'll of course be awesome 100% gluten free food onboard, heaps of fun stuff to do, educational talks and a community of people who understand each other. Buy your tickets here & see ya onboard gluten free fam! 

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