A Job Done Well - Making Work Better
How to Work Out What are the Most Important Metrics – With Bernie Smith
04 Mar 2025
Bernie Smith, KPI guru, is back to help us find 'gold bars' - those vital measures that drive business success. Bernie shares a simple three-step method for unlocking those gold bars, using examples as diverse as predicting an international incident from pizza sales data, spotting a COVID outbreak using scented candle complaints, and calculating the number of piano tuners in Chicago.Despite being an analytical love fest, this is one of our most entertaining and informative episodes. (They only briefly discuss celery cell growth and paper moisture levels!)Got a question - get in touch. Click here.
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