This family taught me that it is exactly these patients—who are rightfully frustrated and afraid—who will push us and our institutions to improve. Instead of resisting that critique, we should support our patients in expressing it. Rebecca F.P. Long reflects on accepting that providers will not always meet patients' expectations, despite their best efforts, and what to do when it occurs. The essay read in this episode was published in the Teaching and Learning Moments column in the June 2023 issue of Academic Medicine. Read the essay at academicmedicine.org.
No persons identified in this episode.
This episode hasn't been transcribed yet
Help us prioritize this episode for transcription by upvoting it.
Popular episodes get transcribed faster
Other recent transcribed episodes
Transcribed and ready to explore now
Before the Crisis: How You and Your Relatives Can Prepare for Financial Caregiving
06 Dec 2025
Motley Fool Money
OpenAI's Code Red, Sacks vs New York Times, New Poverty Line?
06 Dec 2025
All-In with Chamath, Jason, Sacks & Friedberg
OpenAI's Code Red, Sacks vs New York Times, New Poverty Line?
06 Dec 2025
All-In with Chamath, Jason, Sacks & Friedberg
Anthropic Finds AI Answers with Interviewer
05 Dec 2025
The Daily AI Show
#2423 - John Cena
05 Dec 2025
The Joe Rogan Experience
Warehouse to wellness: Bob Mauch on modern pharmaceutical distribution
05 Dec 2025
McKinsey on Healthcare