Behind the Numbers: How to bounce back from a cyber attack

In this episode, we discuss how prepared organisations really are for cyber attacks, what to do if and when your business is affected, and how to manage the communications challenges. We have a great case study from a company that suffered a cyber attack, with plenty of lessons about how to mitigate the impact on customers and return quickly to business as usual.Philippa Lamb is joined by Peter Davenport, Crisis Communications Specialist, Definition Group; Michael Hoare, Director, Kekst CNC;  Neil Hare-Brown, Founder, Storm Guidance; and Nadeem Raza, CEO, Microlise.Time Codes11:01: Nadeem Raza from Microlise shares his cyber attack case study15:07: A deeper dive into how M&S and Jaguar Land Rover are managing the ongoing challenges from cyber attacks27:25: The speakers share their top tips for cyber attack preparednessTranscript: You can read the full transcript of this episode here: https://www.icaew.com/insights/podcast/behind-the-numbers/how-to-bounce-back-from-a-cyber-attack/transcriptLinksICAEW: Cyber Security awareness -https://www.icaew.com/technical/technology/cyber-security/cybercrime-awareness-monthICAEW: Four cyber security lessons from M&S and other breaches - https://www.icaew.com/insights/viewpoints-on-the-news/2025/oct-2025/four-cyber-security-lessons-from-mands-and-other-breachesHostPhilippa LambGuestsPeter Davenport, Crisis Communications Specialist, Definition GroupMichael Hoare, Director, Kekst CNCNeil Hare-Brown, Founder, Storm GuidanceNadeem Raza, CEO, MicroliseProducerNatalie ChisholmEpisode first published: 14 October 2025Podcast recorded: 7 October 2025

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