012: Non-negotiable Boundaries That Accelerate Growth

In our season premiere, we're tackling a game-changing topic: Boundaries. Whether you're running an agency or scaling your creative business, this episode is your playbook for setting and maintaining professional boundaries that protect both your energy and your bottom line.What to Expect From This Episode:The 7 Essential Agency Boundaries You NeedOnboarding expectationsWorking hoursCommunication protocolsDeliverable timelinesScope managementPayment termsOffboarding processesKey Takeaways:How to set boundaries without damaging client relationshipsTools for managing scope creep and last-minute requestsStrategies for confidently pricing your servicesWays to turn "urgent" weekend emails into Monday prioritiesTips for handling out-of-scope requests professionallyReal Talk Moments: We get candid about our own boundary-setting journey, including:When we compromised on pricing (and regretted it)How we learned to stop apologizing for our boundariesThe exact language we use to maintain professional boundariesWhy confidence is crucial for boundary enforcementSpecial Offer from Our Sponsor: Copper is a CRM that helps agencies attract more clients, streamline communication and deliver projects effortlessly. Exclusive to the listeners of this podcast, Copper is offering 15% off annual plans with promo code AGENCYDARLINGS, all one word. Check out Copper’s Lead Nurturing Playbook, designed to help agencies nurture leads and grow sustainably.Connect With Us:Instagram @agencydarlingsLinkedInJoin Our Agency Advice ColumnEmail: [email protected] Your Hosts:Melissa Lohrer is the Founder of Waverly Ave Consulting, a Growth Consultancy for indie agencies. She partners with agency owners to create seven-figure growth through strategic repositioning, modern revenue models, and relationship-based sales. Connect with her on LinkedIn and Instagram.Meredith Fennessy Witts is the Founder of Le Chéile, the go-to finance and strategy consultancy for creative agencies scaling beyond seven figures. She helps creative founders clarify their cash flow, restructure niche offers and pricing, and ensure they’re running a profitable business...in a mindful way. Connect with her on LinkedIn and Instagram.Don't forget to rate, review, and subscribe! New episodes drop every Tuesday.

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