Episode 9 — Agentic AI in IT Ops

In this punch-packed four-minute sprint, Agent Mode AI host Kim sits down with AI-Ops strategist Ben to reveal how agentic AI turns midnight pager hell into peaceful, cost-slashing bliss. You’ll hear the before-and-after tale of an on-call engineer who once slept beside his server rack—and now lets an autonomous system detect faults, roll back rogue patches and write its own post-mortems while the team dreams on. Ben breaks down the Observe → Reason → Act cycle that’s cutting MTTR by 70 %, shares a Fortune-100 case where p90 latency plummeted from 480 ms to 110 ms, and fires through a lightning round of myth-busting stats (spoiler: ROI in under six months and zero need for data scientists).Whether you’re an IT exec hunting for budget wins or an SRE tired of 3 a.m. alarms, this episode delivers concrete numbers, quick laughs and a free 90-day roadmap to pilot agentic AI in your own stack. Hit play, reclaim your sleep, and let the bots babysit the servers.

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