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AI Daily

Revolutionizing Industries: AI's Impact on Insurance and Retail

02 May 2024

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Welcome to the AI Daily PodcastExplore the cutting-edge of artificial intelligence innovations in every episode of the AI Daily Podcast.   In our recent episode, we delve into the transformative role of AI in the insurance and retail sectors, featuring insights into major industry shifts and technological advancements. Our focus begins with an in-depth discussion on Neptune Flood's strategic acquisition of Charles River Data, a move that marks a milestone in integrating AI within the insurance industry. Discover how Neptune Flood, the largest private flood insurer in the U.S., is enhancing its Triton underwriting system by leveraging big tech and academic expertise from Charles River Data. This partnership aims to revolutionize the speed and accuracy of flood risk assessments using advanced AI technologies like machine learning and generative AI.   We then highlight the experiences of key figures from Charles River Data, including co-founders Mike Dezube and Gleb Drobkov, who are set to bring their extensive tech and consulting experience to Neptune Flood. Their involvement is anticipated to drive further innovation, pushing the boundaries of traditional insurance practices towards a fully AI-driven approach, improving operational efficiencies, and redefining customer service in the sector.Transitioning from insurance to retail, our discussion shifts to the impact of AI on small and medium-sized businesses (SMBs) in Australia. We discuss how 45% of SMB retailers have noted increased employee retention and higher profits due to their investment in automation technologies. Much of this progress is aligned with evolving consumer expectations, where a significant portion of customers prefer automated, quick, and reliable service delivery.   Additionally, we shed light on the strategic adoption of AI by SMBs to appeal to Gen Z consumers, a demographic that values a digital-first approach. Our conversation also features Tariffy, an AI-driven tool tailored for the international trade and shipping industry, emphasizing AI's versatility and its role in enhancing compliance and operational accuracy in specialized areas.Join us on the AI Daily Podcast to understand how these pioneering AI applications are not just fulfilling but transforming expectations across different industries, setting new standards, and paving the way for the future of technology in business. Links:The Beast review: An ambitious, compelling monster of a movieNeptune Flood Acquires Data Science Firm Charles River Data to Enhance AI-Driven Flood Insurance SolutionsThree key considerations for Australian SMEs choosing new techTariffy Empowers Customs Brokers and Companies to Take Control of International Trade Compliance with AI

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