AI Guides for Small Businesses
AI in Customer Support: Chatbots, Voice Assistants, and Beyond
15 Sep 2025
In this episode, we dive into how small businesses can use AI‑powered customer support — chatbots, voice assistants, and virtual receptionists — to cut response times, free up staff for higher‑value work, and ensure customers are helped 24/7. We’ll cover what works and what doesn’t, how to train bots effectively, when human handoff is essential, and what tools you can start using now — including powerful solutions from Changescape Web: AI Bots IQ and AI Assistant IQ.
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