What is an Account-Based Enterprise?
08 Dec 2025
Contributed by Lukas
Is client-centricity actually holding you back? The team challenges conventional wisdom in this con...
AI Predictions for 2026
01 Dec 2025
Contributed by Lukas
Will 2026 be the year we ditch the 40-hour work week and finally rethink what makes work... work? Co...
The Widening AI Value Gap
17 Nov 2025
Contributed by Lukas
Only 5% of companies are getting real value from AI—so what are they doing differently? Courtney, ...
The Rise of the AI Operating Partner
10 Nov 2025
Contributed by Lukas
Is it time to redefine the consulting playbook with AI as your new operating partner? From Cognizan...
The AI Reset: When to Pause, When to Pivot, and When to Double Down
03 Nov 2025
Contributed by Lukas
AI pilots were hot in 2024—but by 2025, nearly half are being scrapped before they ever hit produc...
Build vs. Buy in the AI Era
27 Oct 2025
Contributed by Lukas
The classic tech debate—build or buy—gets a high-stakes upgrade in the age of AI. Courtney Baker...
Building Organizations That Get Smarter With AI
20 Oct 2025
Contributed by Lukas
What if your business could actually get smarter the more it uses AI? Courtney Baker, David DeWolf, ...
The End of Best Practices: Why AI Demands a New Playbook
13 Oct 2025
Contributed by Lukas
Best practices once drove growth. But in the AI era, they might be your biggest barrier to progress....
Commercial Intelligence in Action: A Deep Dive into the Knownwell Platform
06 Oct 2025
Contributed by Lukas
What if the biggest threat to next year's revenue isn't churn—but the quiet erosion of loyalty you...
From Curiosity to Core Strategy: Looking Back on Two Years of AI in Business
29 Sep 2025
Contributed by Lukas
We're celebrating 100 episodes of AI Knowhow and asking: what have the last two years of AI actually...
Finding the Next Advantage When Everyone Has AI
22 Sep 2025
Contributed by Lukas
AI is fast becoming a utility—accessible to everyone, everywhere. But if the tools are the same, w...
The Middle Management AI Crunch
15 Sep 2025
Contributed by Lukas
Will AI replace middle managers, or will it make them more human than ever? In this episode, Knownwe...
From Dial-Up Days to Always-on AI
08 Sep 2025
Contributed by Lukas
AOL finally shut down its dial-up service—but the real story? Many companies are still treating AI...
What Does Your Board Want Out of AI?
25 Aug 2025
Contributed by Lukas
What do corporate boards really want from AI initiatives—and how can executive teams prepare to de...
Planning for Q4: Budgeting Your 2026 AI Spend
18 Aug 2025
Contributed by Lukas
It's that time again—budget season. But how do you plan AI spending for a future that keeps shifti...
Making the Leap from AI POC to AI Product
11 Aug 2025
Contributed by Lukas
It's easy to launch an AI proof of concept. It's hard to turn it into a solution people actually enj...
What's New at Knownwell: A Knownwell Product Update
04 Aug 2025
Contributed by Lukas
Why do firms silently bleed customers, and how can AI help stop it? In this revealing episode of AI ...
Building a Churn-Proof Relationship Network
28 Jul 2025
Contributed by Lukas
Client churn may be inevitable, but what if your relationships were strong enough to resist it? Know...
Getting Out in Front of the Next CEO AI Memo
21 Jul 2025
Contributed by Lukas
Another CEO memo on AI is making waves - this time from Amazon's Andy Jassy, who outlines the tech g...
Reinventing Your Business with AI
14 Jul 2025
Contributed by Lukas
Accenture just rebranded its core services as "Reinvention Services." But is this just corporate pos...
Why Hyper-Growth Actually Starts With Your Existing Clients
07 Jul 2025
Contributed by Lukas
What if your next wave of growth isn't about chasing new logos—but mining gold from the clients yo...
Lessons Learned from 30 Days of Company-Wide AI
23 Jun 2025
Contributed by Lukas
What happens when you give every employee access to the paid version of ChatGPT? At Knownwell, it wa...
How Services Leaders Can Stay Ahead of Client Strategy Shifts
16 Jun 2025
Contributed by Lukas
Skating to where the puck will be? Not enough. In professional services, it's all about anticipating...
Mind the Gap: Closing the Distance Between Service Quality and Service Perception
09 Jun 2025
Contributed by Lukas
You think you're delivering five-star service—but do your clients feel the same? In this episode o...
AI as Your Digital Twin
02 Jun 2025
Contributed by Lukas
What if you had a digital partner that worked tirelessly, mirrored your work style, and even knew yo...
Is Every Company Now an AI Company?
19 May 2025
Contributed by Lukas
The buzz is deafening—every company is now an AI company...or are they? Knownwell CMO Courtney Bak...
Working with AI: What Does an AI-Driven Operating System Look Like?
12 May 2025
Contributed by Lukas
Managing client relationships shouldn't be a scramble. Courtney Baker and NordLight CEO Pete Buer re...
Working with AI: Why Security is a Must
05 May 2025
Contributed by Lukas
AI adoption hinges on one thing: trust. But how do you build it—and more importantly, how do you k...
Working with AI: How Intelligence Can Make Client Churn a Thing of the Past
28 Apr 2025
Contributed by Lukas
Is it really possible to eliminate client churn in professional services? Knownwell's CMO Courtney B...
Working with AI: Striking a Balance Between AI and Humans
21 Apr 2025
Contributed by Lukas
As AI becomes more integrated into everyday business and personal life, the biggest question leaders...
Working with AI: What It Means to Be AI Driven
14 Apr 2025
Contributed by Lukas
Does AI represent an extinction-level event for your business? In this episode, we ask the important...
Join Courtney and David LIVE on April 15th!
07 Apr 2025
Contributed by Lukas
The flowers are blooming, the pollen is popping, and Courtney's wondering why corporate spring break...
The AI Hackathon Playbook
31 Mar 2025
Contributed by Lukas
Want to unlock AI's potential in your organization? Skip the brainstorms and go all in with an AI H...
Applied AI: Reframing How We Think About AI
24 Mar 2025
Contributed by Lukas
Still think of AI as just a chatbot? It's time to reframe that mindset. Logan Kilpatrick of Google ...
Applied AI: Proactive Leadership with AI
17 Mar 2025
Contributed by Lukas
The best leaders don't wait for problems to arise - they anticipate them before they happen. But how...
Would You Rather...? (AI Edition)
10 Mar 2025
Contributed by Lukas
Would you rather trust an AI decision-making system that's 90% accurate but a total black box, or on...
Applied AI: Using AI to Go From Insights to Execution
03 Mar 2025
Contributed by Lukas
Your data is trying to tell you something. Are you listening? AI isn't just about insights. It's abo...
AI Hot Takes (2025 Edition)
24 Feb 2025
Contributed by Lukas
We're turning up the heat once again! After last year's sizzling Hot Takes episode, we had to run it...
Applied AI: Turning Data Into Actionable Insights
17 Feb 2025
Contributed by Lukas
Data is pouring into your business every second, but where are the insights you need to act on it? ...
Applied AI: Developing Your AI Roadmap
10 Feb 2025
Contributed by Lukas
What does an AI roadmap really look like? And how does a corporate AI roadmap differ from a personal...
Scaling AI: Building the Right AI Team
03 Feb 2025
Contributed by Lukas
You're smart. You know your business cold. But do you know how to build the right AI team? It's hard...
Scaling AI: How AI Can Break Down Silos in Your Organization
27 Jan 2025
Contributed by Lukas
Is your organization held back by departmental silos where the necessary data and information doesn'...
Scaling AI: How AI Can 10X Your Business
20 Jan 2025
Contributed by Lukas
What if AI could reduce a three-month project to just three days? In this episode, Knownwell CMO Cou...
Scaling AI: Using AI to Scale to $250M and Beyond
13 Jan 2025
Contributed by Lukas
What does it take to scale a technology services firm to $250 million and beyond in 2025? In this ep...
Scaling AI: Why Your Path to Growth Requires Agentic AI
06 Jan 2025
Contributed by Lukas
Are you ready for AI that doesn't need instructions? And if AI shifts from being an order-taker to a...
4 AI Strategies and Tactics to Deploy in 2025
16 Dec 2024
Contributed by Lukas
What AI strategies and tactics should you prioritize in 2025? And how can executives inspire their t...
Predictions for AI in 2025
09 Dec 2024
Contributed by Lukas
Did David DeWolf's bold 2024 AI predictions hold up? And what's next for AI in 2025? Join Courtney B...
How LLMs Actually Work
02 Dec 2024
Contributed by Lukas
Ever wondered what really powers LLMs like ChatGPT, Claude, or Gemini? In this episode, Courtney Bak...
The Role of Change Management in AI
25 Nov 2024
Contributed by Lukas
Implementing AI is about more than just adopting technology—it's about bringing people along for t...
Explainable AI vs. Understandable AI
18 Nov 2024
Contributed by Lukas
Ever wonder what the difference is between explainable AI and understandable AI? In this episode, ...
Making Decisions at the Speed of AI
11 Nov 2024
Contributed by Lukas
Can a simple update to a 75-year-old decision-making framework give your business an edge with AI? T...
Why AI May Spell the End of BI
04 Nov 2024
Contributed by Lukas
Are the days numbered for popular business intelligence tools like Tableau, Power BI, Looker, and Ql...
How Marketing Services Companies are Reinventing Themselves With AI
28 Oct 2024
Contributed by Lukas
In the digital age, what does it take for marketing firms to stay ahead? AI Knowhow host Courtney Ba...
The AI Transformation Mandate, Part II
21 Oct 2024
Contributed by Lukas
As AI continues to revolutionize industries, why are so few organizations prepared with AI policies ...
The AI Transformation Mandate, Part I
14 Oct 2024
Contributed by Lukas
AI is reshaping every facet of business—but which departments are least prepared, and what's the b...
What Does AI-Powered Commercial Intelligence Look Like?
07 Oct 2024
Contributed by Lukas
How well are you using all the data flowing through your business? While businesses are familiar wit...
Inside the Knownwell Beta
30 Sep 2024
Contributed by Lukas
Ever wondered how AI can transform commercial intelligence? This week, Knownwell's CEO David DeWolf...
The Coming Wave of Ambient AI
23 Sep 2024
Contributed by Lukas
What if AI could anticipate your needs without you even having to ask? This episode explores the em...
AI-Native vs. AI-Infused Products
16 Sep 2024
Contributed by Lukas
With AI seemingly everywhere, how can you distinguish between true AI-native products and AI-infused...
Where's the VC Money Going in AI?
09 Sep 2024
Contributed by Lukas
In the second quarter of 2024, a staggering $24 billion in venture capital flowed into AI startups. ...
One Year Later: Looking At What's Changed in AI & Business
02 Sep 2024
Contributed by Lukas
Can you believe it's been a year? AI Knowhow is celebrating its first anniversary, and we're marking...
The Path to AGI and the Business Altitudes of AI
26 Aug 2024
Contributed by Lukas
Can OpenAI's "Five Steps to Artificial General Intelligence" (AGI) be applied to business strategy? ...
How to Sell AI to the Rest of Your Company
19 Aug 2024
Contributed by Lukas
How do you sell AI across a company with a diverse workforce—ranging from the skeptical finance te...
What You Need to Know About AI to Use it Effectively
12 Aug 2024
Contributed by Lukas
Do you need to understand backpropagation, K-means clustering, or hyperparameter tuning to lead an A...
Client Retention and the Performance Economy
05 Aug 2024
Contributed by Lukas
In the evolving landscape of AI, professional service companies face a critical juncture: productize...
How to Become the AI Early Adopter
29 Jul 2024
Contributed by Lukas
Ready to take the reins and lead your company into the AI era? Our panel discusses the traits of e...
Using AI to Solve Your Commercial Intelligence Problem
22 Jul 2024
Contributed by Lukas
How can businesses ensure customer satisfaction in economic relationships? How can they continually ...
Striking the Balance between Creativity, Relationships, and AI
15 Jul 2024
Contributed by Lukas
Ever wondered how AI is reshaping the marketing landscape and the balance between creativity and rel...
Best of Director's Cuts: Unedited Interviews with AI Experts
08 Jul 2024
Contributed by Lukas
The dog days of summer are upon us, but we're bringing the heat with fresh content. In this special ...
Client Retention in the Age of AI
01 Jul 2024
Contributed by Lukas
How can professional services companies start utilizing AI to keep their customers coming back? Rece...
AI & The Future of Work
24 Jun 2024
Contributed by Lukas
Steve Jobs once called the computer the "bicycle for the mind." What should we call AI? The Ferrari?...
The Rise of the Chief Experience Officer?
17 Jun 2024
Contributed by Lukas
Customer acquisition costs are rising, and marketing budgets remain flat. But does that mean fewer c...
Everything Executives Need to Know About AI
10 Jun 2024
Contributed by Lukas
What are the most critical things for executives to know about AI? How can leaders stay current on a...
Why NPS and CSAT Hurt More Than They Help
03 Jun 2024
Contributed by Lukas
Is the Net Promoter Score (NPS) still relevant today? In this episode of AI Knowhow, we dive deep in...
Separating AI Hype from AI Hope
27 May 2024
Contributed by Lukas
Is AI poised to solve all of humanity's problems or are we headed for a tech-driven catastrophe? I...
How Knowledgeable is Your Executive Team on AI?
20 May 2024
Contributed by Lukas
What's the number one AI skill you can implement today? How can you ensure your executive team is up...
AI for All: Getting the Benefits of AI to Main Street
13 May 2024
Contributed by Lukas
How can we ensure that employees, not just Wall Street, benefit from the productivity and efficiency...
AI and the Science of Sales
06 May 2024
Contributed by Lukas
How is AI going to change the world of B2B sales? And if sales reps today only spend 28% of their ti...
Using AI to Understand Why You're Losing Clients
29 Apr 2024
Contributed by Lukas
Everybody knows it's cheaper to keep a client than gain a new one. So how can AI ensure that y...
Making Space for AI in the Enterprise
22 Apr 2024
Contributed by Lukas
How is AI different from previous flashes in the pan like Google Glass, VR, or the Metaverse? And ho...
How Clean Does Your Data Have to Be to Utilize AI?
15 Apr 2024
Contributed by Lukas
Today's episode not only unpacks how clean your data has to be, but also emphasizes that you can't l...
How AI Can Help You Compete at a Higher Level
08 Apr 2024
Contributed by Lukas
Can AI help you punch above your weight more easily than ever before? Courtney, David, and Mohan dis...
Is AI Damaging Client Relationships?
01 Apr 2024
Contributed by Lukas
Is AI damaging client relationships by ditching humans? And, if so, what can executives do ...
Learning from Past Disruptions to Predict the Future
25 Mar 2024
Contributed by Lukas
They say that history repeats itself. Well, that is especially true in business and innovation. In t...
How Business Models are Changing Due to AI
18 Mar 2024
Contributed by Lukas
How is AI going to fundamentally change the way companies conduct business? How should you be thinki...
How AI Will Change Cross-Functional Work
11 Mar 2024
Contributed by Lukas
Knownwell CEO David DeWolf likes to point out that 80% of our workday is consumed by cross-functiona...
Our Hottest Takes on the Future of Business & AI
04 Mar 2024
Contributed by Lukas
In a special (and very spicy) episode, the C-Suite team at Knownwell gets together to share their pe...
Breaking Down the State of Generative AI in 2024
26 Feb 2024
Contributed by Lukas
Developers using an AI copilot can now write code more than two times faster those who don't use AI ...
How to Make AI the Ultimate Multiplier for Your Business
19 Feb 2024
Contributed by Lukas
As a leader in your organization, you need to understand a simple point: AI can exponentially enhanc...
What Does an AI-Enabled Company Look Like?
12 Feb 2024
Contributed by Lukas
What makes an AI-enabled company different from companies that aren't yet using AI? What benefits do...
The AI Advantage: Redrawing the Map of Business Success
05 Feb 2024
Contributed by Lukas
What makes harnessing the power of AI in the near term all but an imperative for executives? How is ...
Leading Through a Professional Services AI Transformation
29 Jan 2024
Contributed by Lukas
Which industry gets the award for the most challenging one when it comes to client retention? And ho...
Adding AI to Your C-Suite: Introducing Knownwell Client Intelligence
22 Jan 2024
Contributed by Lukas
Are you ready to add an AI-powered digital executive to your C-Suite? What problems would it help so...
Boardroom Challenges in 2024 - and How AI Can Help
15 Jan 2024
Contributed by Lukas
What are some of the biggest challenges executives and board members will have to work through in 20...
AI Opportunities and Threats in 2024
08 Jan 2024
Contributed by Lukas
It's a brand new year and AI is only going to become more important to you and your business. How ca...
Reflections on Man and Machines | A Conversation with Christian Madsbjerg
25 Dec 2023
Contributed by Lukas
In this special episode, we're playing the entire conversation between Pete Buer and Christian Madsb...
What it Means to be Human in the Age of AI
18 Dec 2023
Contributed by Lukas
As we enter the Age of AI, it's important to stop and a simple question: What does it actually mean ...
Predictions for AI in 2024
11 Dec 2023
Contributed by Lukas
2023 has undoubtedly been a massive year for the advancement of AI. Technology giants from Amazon to...
AI as a Strategic Operational Partner
04 Dec 2023
Contributed by Lukas
Most of what's happening in the workplace with AI today happens at the execution level. Content writ...
Are AI & ROI Incompatible?
27 Nov 2023
Contributed by Lukas
At a recent conference, one OpenAI executive recently said that their company is not really seeing o...