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AI Lean Edge: Practical AI for Small Businesses

Using AI to Improve Client Communications

25 Aug 2025

Description

In today’s business world, clear and consistent client communication can make or break relationships. But too often, small business owners feel buried under emails, messages, and follow-ups. In this episode of AI Lean Edge, Brian Bricker—author, consultant, and process improvement expert—shows you how to use AI to transform the way you connect with clients.You’ll learn how to:Automate routine messages without losing authenticityPersonalize communication at scale using AI toolsSave hours each week while actually improving customer satisfactionAvoid the common mistakes that make AI sound robotic or impersonalWith real-world examples and simple, practical strategies, this episode is designed to help you free up your time while building stronger client relationships. If you’ve ever wished for faster responses, more polished messaging, and a way to stay consistently connected with your customers—without working longer hours—this episode is for you.Tune in and discover how AI can help you listen better, respond smarter, and communicate in a way that grows both trust and your bottom line.You can access the free downloadable checklist mentioned in this episode HERE.

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