Topics in EMS Communications with Lindsey Ewing, FP-C & Cody Winniford, FP-C

Title: "Topics in EMS Communications with Lindsey Ewing, FP-C & Cody Winniford, FP-C" Episode Description: Join us in this episode of the Alert Medic 1 podcast, where hosts Mustafa Sidik, Ken Sanner, and Josh Cooke delve into the nuances of EMS communications. They're joined by guests Lindsey Ewing and Cody Winniford. This episode focuses on refining and improving communication between EMS professionals and patients, a crucial aspect of medical care. Rethinking Medical History Queries: Our guests discuss the importance of simplifying medical history questions. Instead of asking, “Do you have any medical history?” they recommend, “What medical conditions do you have?” This approach is more straightforward and less confusing for patients. Clarifying Pain Descriptions: The conversation shifts to how we ask about pain. Instead of the technical “Does your pain radiate anywhere?” a simpler “Does your pain go anywhere other than X?” is suggested for clarity. Communicating About Death: A sensitive topic, but our experts emphasize the need for clear communication. Saying “Your loved one is dead” leaves no room for misinterpretation, unlike softer phrases that might cause confusion. Encouraging Patient Queries: The group discusses the difference between “Do you have any questions?” and “What questions do you have?” The latter invites patients to engage more actively. Discussing Medication Intake: The team talks about the importance of understanding a patient's medication regimen by asking, “What medications are you prescribed?” and “What over-the-counter medications do you take?” This approach gives a clearer picture of the patient’s health status. Describing Pain: Instead of leading patients with “Is your pain sharp or dull?” the hosts suggest asking, “How would you describe your pain?” to get an unguided, honest description. Calming Patients: Lastly, the experts critique the ineffective “Calm down” directive. They recommend engaging in distracting conversation or calmly explaining symptoms to better manage patient anxiety. This episode is a must-listen for anyone in the EMS field, offering valuable insights into improving patient care through better communication.

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