In this episode of the All Things MSP podcast, hosts Justin Esgar and Eric Anthony dive into the hype surrounding artificial intelligence and its growing presence in managed IT services. With their signature humor and candor, they explore whether AI is truly a revolutionary technology or just the latest tech fad being overhyped by vendors. Drawing parallels to past trends like IoT and dark mode, Justin and Eric question the necessity of AI in every product and discuss the impact this has on MSPs and their clients.They also highlight the practical uses of AI in everyday MSP operations, providing tips on how to educate clients about AI, its risks, and its potential. This episode is packed with insights, personal anecdotes, and actionable advice for managed service providers looking to navigate the AI landscape without getting caught up in the hype. Tune in to hear their take on what AI can truly offer and how MSPs can leverage it effectively.
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