Are Your Clients Ignoring Critical Updates? Here’s How to Deal With It... | EP 101

Keeping client devices updated is a nightmare for MSPs. Whether it’s forced reboots, ignored notifications, or users refusing to comply, patch management is one of the biggest pain points in IT services. In this episode of the All Things MSP Podcast, hosts Justin Esgar and Eric Anthony dive into the real struggles of enforcing updates—on both Windows and Mac environments—and share proven strategies to minimize downtime and keep clients secure.From Apple’s Declarative Device Management (DDM) to the challenges of RMM tools handling Windows patching, this conversation is packed with insights every MSP needs. We also explore:✅ Why clients ignore update warnings (and how to fix it)✅ The biggest mistakes MSPs make in patch management✅ How Mac and Windows handle updates differently ✅ The ways AI is changing software updates✅ Strategies for getting clients to comply without complaintsIf your MSP is struggling with patch management headaches, this episode is a must-listen. Drop a comment with your patching strategies!🎧 Available now on YouTube and all major podcast platforms.

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