EP19 - Digital Organization with Shawn Lemon

In this episode of the All Things MSP podcast, join hosts Justin Esgar and Eric Anthony as they delve into the world of digital organization with their guest, Shawn Lemon. Shawn, an expert in digital workflows, highlights the importance of file structure in optimizing productivity for MSPs. He emphasizes that having a centralized resource where all team members can access documentation, client files, and essential resources is key to streamlining processes.The discussion revolves around transforming the traditional approach of organizing files based on client names into a more efficient system based on tasks and functionalities. Shawn introduces the concept of creating a virtual workshop, where files are arranged according to how they are used, akin to having specific tools placed together for easy access. By doing so, MSPs can reduce redundancies, minimize the risk of lost documentation, and enhance collaboration among team members.The conversation also covers the significance of naming conventions in improving file accessibility. Shawn explains how naming files based on their content or purpose rather than specific clients allows for easy sharing of generic resources, such as password resets or common procedures, across multiple clients. Additionally, he demonstrates how adopting a flexible naming convention can help in categorizing expenses and other data with ease.Join the discussion to discover practical tips for reorganizing digital clutter, effectively onboarding new team members, and achieving unparalleled efficiency in MSP workflows.Link to the material Justin mentioned: https://thedigitalorganizer.com/allthingsmsp

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