Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum

Free Customer Academy Courses: Master Agile in the Age of AI

06 Mar 2026

Contributed by Lukas

#163. Ready to rethink what it means to build amazing apps in the age of AI?In this episode, I challenge the growing narrative that agile practices an...

Get Scrum Certified for Free: How Microsoft Partners Can Use Co-Op Funds

12 Jul 2025

Contributed by Lukas

#162. Unlocking hidden Microsoft partner benefits? Now that’s my kind of secret! In this episode, I spill the beans on how Dynamics 365 and Power Pl...

The Inevitable Underestimation of Power Platform Projects

21 Jun 2025

Contributed by Lukas

#161. Whether you’re an internal developer working for a Microsoft customer or a consultant working for a Microsoft partner: every Power Platform or...

Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild

10 Mar 2025

Contributed by Lukas

#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to ma...

Here's when to use a waterfall approach with Power Platform

07 Feb 2025

Contributed by Lukas

#159. Should you use a traditional, waterfall approach to build Power Platform apps? In this episode, I break down six situations when you might be te...

What is Scrum and why should Power Platform teams care?

01 Jan 2025

Contributed by Lukas

#158. It's 2025, and I still meet Power Platform and Dynamics 365 professionals that don't know what Scrum is or have an incomplete understanding of w...

Are Scrum Masters Overrated?

02 Dec 2024

Contributed by Lukas

#157. Rethink the role of the scrum master. Two recent events—a thought-provoking article by agile coach Maarten Dalmijn and a leave of absence by M...

Improving Your Scrum Practice - Mastering Professional Scrum - chapter 1

04 Aug 2024

Contributed by Lukas

#156. Drawing on the book "Mastering Professional Scrum" by Stephanie Ockerman and Simon Reindl, I outline critical areas for team success, such as cr...

Do We Need to Rethink How We Build Power Platform and Dynamics 365 Apps?

14 Apr 2024

Contributed by Lukas

#155. Explore the importance of rethinking our approach to building business applications. Discover the benefits of questioning our assumptions and ad...

The Power of Learning Through Experiments in Power Apps Development

26 Feb 2024

Contributed by Lukas

#154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discus...

Should .NET Developers Stick or Switch to Power Platform?

08 Jan 2024

Contributed by Lukas

#153.  Keith Atherton is a proper pro developer. Keith shares his journey from developing custom apps using .NET, C# and SQL Server to embracing ...

Unpacking User Stories and Backlog Refinement with Dani Kahil

06 Nov 2023

Contributed by Lukas

#152.  Host Neil Benson is joined by the talented Dani Kahil for an insightful discussion on managing backlogs and enhancing user stories in Azur...

Super CRM: a case study

02 Oct 2023

Contributed by Lukas

#151. Amazing Apps host, Neil Benson, dives into a case study from one of his team's own projects: "Member Super", a financial services...

A Big Bang? Going Live with Dynamics 365 or Power Platform with Andrew Bibby

19 Sep 2023

Contributed by Lukas

#150. What does it take to have a successful go live event for your Dynamics 365 or Power Platform application. Neil Benson sat down with Andrew Bibby...

Breaking Free from the Tyranny of the Deliverable with Andrew Welch

06 Sep 2023

Contributed by Lukas

#149. Andrew Welch is the Chief Technology Officer at HSO. Andrew is an expert in IT strategy and has a wealth of experience advising customers on the...

Amazing CRM & ERP Apps in Manufacturing with Shawn Tabor

21 Aug 2023

Contributed by Lukas

#148. Get ready for another captivating episode of Amazing Apps! In this episode, Neil Benson engages Shawn Tabor, Director of Consulting Services at ...

Power Platform pipelines or Azure DevOps pipelines for ALM? with Benedikt Bergmann

21 Aug 2023

Contributed by Lukas

#147. When should you use Power Platform pipelines and when should you use Azure DevOps pipelines to deploy your Power Platform or Dynamics 365 applic...

Can you really gain competitive advantage with Dynamics 365? with Martin Hinshelwood

01 Aug 2023

Contributed by Lukas

#146. In this episode, we're thrilled to have Martin Hinshelwood from naked Agility join host, Neil Benson. Martin shares his perspectives on imp...

Chris Huntingford Doesn't Believe in Citizen Developers

19 Jul 2023

Contributed by Lukas

#145. We're back with another incredible episode of Amazing Apps, and this time we have an amazing guest on board. Neil Benson is joined by the L...

Joining an existing team as a new scrum master with Matthew Venamore

05 Jul 2023

Contributed by Lukas

#144.  Neil Benson is joined by Matthew Venamore, a scrum master with extensive experience coaching Dynamics 365 teams. Matthew shares valuable insig...

Who do we need in our Business Apps team?

23 Jun 2023

Contributed by Lukas

#143. On this episode of Amazing Apps, we discuss resourcing agile teams using the Scrum framework. Neil Benson talks about who we should have on our ...

Smaller Teams, Bigger Wins: how to split your enterprise apps teams

02 Jun 2023

Contributed by Lukas

#142. Neil Benson discusses the challenges of organizing a large Scrum team to maximize efficiency. He suggests rotating developers between teams and ...

Architects in a Scrum Teams with Allan de Castro

19 May 2023

Contributed by Lukas

#141. In this episode of Amazing Apps, podcast host Neil Benson is joined by Allan de Castro, a senior technical consultant for the Power Platform at ...

Running experiments to build Dynamics 365 and Power Platform apps

27 Apr 2023

Contributed by Lukas

#140. Today, it’s just me, and I’d like to discuss what EMPIRICISM means to teams building complex, enterprise Dynamics 365 and Power Platform app...

Agile Testing for Dynamics 365 with Emma Beckett

29 Mar 2023

Contributed by Lukas

#139. Today’s guest is Emma Beckett, an experienced test professional who runs her own company, Fortitude 17, in London, UK. A professional football...

Deep Dive into Dynamics 365 Marketing with Malin Martnes

21 Mar 2023

Contributed by Lukas

#138. Our guest today is Malin Martnes, a Microsoft MVP and MCT who runs her own company MaCoTra AS in Oslo, Norway. As you’ll hear, Malin doesn’t...

What's Next for Customery Academy?

22 Feb 2023

Contributed by Lukas

#137. Customery Academy is the online business through which Amazing Apps host, Neil Benson, trains and coaches Microsoft customers and partners to bu...

Professional Scrum and DevOps with Richard Hundhausen

15 Feb 2023

Contributed by Lukas

136. My guest is Richard Hundhausen, a former Microsoft MVP and Regional Director, Scrum.org Professional Scrum Trainer, and co-creator of the Nexus S...

I'm Beginning to Hate Scrum

08 Feb 2023

Contributed by Lukas

#135. Remy is starting to hate Scrum. He thinks we should use Kanban. And get rid of Product Owners. It's a shame, then, that Remy doesn't u...

Is Power Fx really low code? with Rishona Elijah

31 Jan 2023

Contributed by Lukas

#134. Rishona Elijah is a Microsoft MVP and Microsoft Certified Trainer, who works as a Power Platform Trainer and Evangelist at Barhead Solutions in ...

Power Platform Governance Possibilities with Michael Roth

04 Jan 2023

Contributed by Lukas

#133. Today’s guest is Michael Roth, a Power Platform consultant with Avanade who specializes in governance.In this episode, Michael walks us throug...

Using Figma to design business apps with Andrew Ly

13 Dec 2022

Contributed by Lukas

132. Today’s guest is Andrew Ly, a Microsoft Business Applications Solutioning Lead at IBM Consulting in Australia.Andrew shares his 22 years of exp...

Deploying Dynamics 365 Field Service with Magnus Sørensen

24 Nov 2022

Contributed by Lukas

#131. Today’s guest is Magnus Gether Sørensen, a Dynamics 365 Field Service expert at Delegate in Denmark.  Magnus shares with us some of...

Sprint 1 is done!

19 Oct 2022

Contributed by Lukas

#130. Sprint 1 is a magical, wonderful, beautiful thing. Find out how my messy, unstructured and un-estimated sprint 1 unfurled on a recent project to...

Estimating Requirements for Your Microsoft Business App

27 Sep 2022

Contributed by Lukas

#129. Learn how to use story point estimation to estimate the relative size of your Dynamics 365 or Power Platform application's requirements.You'll a...

Using Story Points to Estimate Power Platform and Dynamics 365 Apps

14 Sep 2022

Contributed by Lukas

#128. My wife, Natascha, is a faster trail runner than I am. Find out why estimating trail runs in units of time leads to misaligned expectations abou...

Why Estimate Business Apps At All?

25 Aug 2022

Contributed by Lukas

#127. Do you really have to estimate the effort of building the Dynamics 365 or Power Platform apps you've been asked to build? If you work for a Micr...

Advanced Estimating Q&A

15 Aug 2022

Contributed by Lukas

#126. Thanks for all your questions about estimating business applications. In this episode, I tackle four tricky situations when it comes to estimati...

EY's PowerPost reduces lead times by 95%

12 Aug 2022

Contributed by Lukas

#125. In this episode of Amazing Applications, Emil Hovgaard and Sheelan Bhana of EY Nordic Tech Hub share the story behind EY's PowerPost application...

Documenting Power Platform Applications

29 Jul 2022

Contributed by Lukas

#124. When you're using an agile approach, like Scrum, how and when should you document your Dynamics 365 or Power Platform applications? After all, t...

Sprint Goals for Microsoft Business Apps

21 Jul 2022

Contributed by Lukas

#123. Learn how to use sprint goals to communicate to your stakeholders what your team has committed to building this sprint. If you can write your sp...

Can You Build Power Apps Without a Product Owner?

04 Jul 2022

Contributed by Lukas

#122. Ethan is a scrum master for a Power Platform team and his team is trying to build an app but the customer's product owner hasn't shown up yet! W...

Power Platform governance at a global scale with Rene Modery

17 Jun 2022

Contributed by Lukas

#121. What's it like trying to manage 10 Microsoft 365 tenants with hundreds of environments, apps and citizen developers. Rene Modery, Power Platform...

Defining Requirements for Complex Power Apps with Hamish Sheild

07 Jun 2022

Contributed by Lukas

#120. Hamish Sheild describes his five step Solution Mapping framework for using design thinking principles to define the requirements for complex Pow...

Is Pre-Sales the Key to Power Platform Success? with Craig McGeough

29 May 2022

Contributed by Lukas

#119. What's the role of pre-sales in setting up Microsoft customers and partners for successful Dynamics 365 and Power Platform projects? Today's gue...

Power Pages and Beyond! with Ulrikke Akerbæk

19 May 2022

Contributed by Lukas

#118. Ulrikke Akerbæk joins to discuss what's new with Power Pages (still called Power Apps Portals when we recorded this episode under NDA!). Discov...

Answer These Five Questions Before You Build Anything with Chike Eduputa

12 May 2022

Contributed by Lukas

#117. Chike Eduputa challenges citizen developers (and professional developers) to ask themselves five critical questions before building their next P...

Six challenges of enterprise Dynamics 365 projects with Andrew Bibby and Dani Kahil

03 May 2022

Contributed by Lukas

#116. Dani Kahil interviews Andrew Bibby about a pivotal, multi-year Dynamics 365 business transformation project in financial services. Dani Kah...

Application Eggs and Change Chickens with Angeliki Patsiavou

25 Apr 2022

Contributed by Lukas

#115. Angeliki Patsiavou is on a mission to help Microsoft Dynamics 365 and Power Platform application development teams introduce professional change...

Personalise Your Customer Experience with Dynamics 365 with Guro Faller and Tricia Sinclair

11 Apr 2022

Contributed by Lukas

#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June. Their presen...

From the Basement to the Cloud with Vivian Voss

04 Apr 2022

Contributed by Lukas

#113. Vivian Voss joins me to discuss her upcoming Scottish Summit session, From the Basement to the Cloud - Your Journey from CRM on-premises to Dyna...

Power Platform at the Heart of Scotland’s New Recycling Scheme

28 Mar 2022

Contributed by Lukas

#112. Dani Kahil interviews Paddy Byrne about the Power Platform's role in enabling Scotland's new recycling scheme for single-use drinking containers...

Start Here: How to Build Amazing Apps

15 Mar 2022

Contributed by Lukas

#111. Start here to learn why, when and how to use an agile approach to build Dynamics 365 and Power Platform applications.In this episode, you'll lea...

Testing Heaven: When Should We Test Power Platform Apps?

10 Feb 2022

Contributed by Lukas

#110.  My current team is stuck in Limbo. We've finished development of a Dynamics 365 application for a local government department and we're ta...

Enterprise CRM with scaled Scrum at RACQ

24 Jan 2022

Contributed by Lukas

#109. In this special episode, I'm interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (the Royal Automobi...

Behind the Scenes of Amazing Apps

04 Jan 2022

Contributed by Lukas

108. If you're considering starting a Dynamics 365 or Power Platform podcast in 2022, or just wonder what's involved in producing a podcast episode, j...

Blended Teams: Customer and Partner Co-development

23 Dec 2021

Contributed by Lukas

#107. What would you do if you ran a Microsoft partner business and your customer wanted to stack your scrum their with their developers?This is the s...

Product Backlog Refinement: Who's Involved? (And Why!)

07 Dec 2021

Contributed by Lukas

#106. You and the Microsoft Business Apps product owner are on Teams going through the product backlog. You two are working on it together because tha...

How Did You Get Scrum Master Training?

29 Nov 2021

Contributed by Lukas

#105. Dan Foster, a senior consultant and solutions architect at CRM Dynamics, asks, "Have you found much benefit from your being a scrum master? If s...

Should You Assign Stories to Developers in Sprint Planning?

19 Nov 2021

Contributed by Lukas

#104. Should we assign items to a developer during sprint planning?Some of my scrum teams building Dynamics 365 and Power Platform applications assign...

Microsoft FastTrack Success by Design with Seth Kircher

18 Oct 2021

Contributed by Lukas

103. The Microsoft FastTrack Success by Design implementation guide was first published in May 2021 and has refreshed this month (October 2021) in the...

"OMG, I love your new system. It's so easy to use!" with Bruce Sithole, 365 Mechanix

29 Sep 2021

Contributed by Lukas

#102. Bruce Sithole's team at 265 Mechanix built a Power Portal application for a business to business lender that earned some serious kudos for ...

Business Transformation with Microsoft Business Apps with Lipi Sarkar

16 Sep 2021

Contributed by Lukas

#101. DynamicsCon starts next week. Lipi Sarkar is presenting two sessions at DynamicsCon and joins me to share the highlights from her presentations ...

Mastering Dynamics 365 Requirements in Azure DevOps with Dani Kahil

13 Sep 2021

Contributed by Lukas

#100. Are you looking for better ways to manage your Dynamics 365 and Power Platform requirements in Azure DevOps? Join me and Dani Kahil as we explor...

How to Design Forms for Amazing User Experiences with Mary Ann Castro

03 Sep 2021

Contributed by Lukas

#99. We all know that good form design is important especially when we're building model-driven Power Apps and Dynamics 365 apps. But what actual...

Hello, My Sweet Chatbot 🥰 with Dian Taylor

24 Aug 2021

Contributed by Lukas

#98. Hey everyone, Dian Taylor is here! Dian is a two-time MVP and a director of pre-sales at RSM US. She's presenting, 'Getting Started wit...

5 Reasons To Avoid Analysis in Advance

16 Aug 2021

Contributed by Lukas

#97. I share five reasons why I think you should avoid analysis in advance when you're building Dynamics 365 and Power Platform applications. My...

Advanced Product Owner Questions

26 Jul 2021

Contributed by Lukas

#96. I continue the deeper dive into the role of the Product Owner with advanced Product Owner questions. This episode covers:Can the product owner r...

10 Product Owner Myths on Power Platform and Dynamics 365 Projects

13 Jul 2021

Contributed by Lukas

#95. I continue the deeper dive into the role of the Product Owner, who is responsible for maximizing the impact of the application that the scrum tea...

Product Goals for Power Platform and Dynamics 365

05 Jul 2021

Contributed by Lukas

#94. I dive deeper into getting into the right mindset to build applications.  In the last episode, we looked at ten potential candidates for the pro...

Who Makes the Best Scrum Product Owner?

28 Jun 2021

Contributed by Lukas

#93. I dive deeper into getting into the right mindset to build applications, including using the Scrum agile approach.This episode covers:Why the Pro...

Apps for Winning Awards with Gail Mercer-MacKay, Mercer MacKay Solutions

21 Jun 2021

Contributed by Lukas

#92. Join me with Gail Mercer-MacKay, the founder and CEO of Mercer-MacKay. They have a unique position in the Microsoft ecosystem: they help Microsof...

Power BI Deferred Design with Reza Rad, RADACAD

14 Jun 2021

Contributed by Lukas

#91. Join me with Reza Rad, the founder and CEO of RADACAD providing Power BI training and consultancy services to thousands of Microsoft customers an...

Building a CRM App for Financial Advisors with Stephen Handley, Fin365

08 Jun 2021

Contributed by Lukas

#90. Join me with Stephen Handley,founder, CEO and chief architect at Fin365, an application development business serving financial services professio...

A Power Apps Portal for 1 Million Users in 100 hours with Mohammed Mohsin Khalid, Imperium Dynamics

31 May 2021

Contributed by Lukas

#89. Join me with Mohammad Mohsin Khalid. And he's the founder, CEO and chief architect at Imperium Dynamics. He and his team built a Power Porta...

Adopting the Power Platform with Brendan Eger, Partners in Health

25 May 2021

Contributed by Lukas

#88. Join me with Brendan Eger,  an Associate Director of Information Systems and Analytics at Partners In Health in New Orleans, Louisiana, United S...

Power Apps for 100,000 users with Mandar Zope, Slalom Consulting

17 May 2021

Contributed by Lukas

#87. Join me with Mandar Zope, a principal consultant at Slalom Consulting from Seattle. Mandar has been busy building business applications that are ...

Agile Dynamics 365 Finance and Operations with Paul Heisterkamp

11 May 2021

Contributed by Lukas

#86. Join me with Paul Heisterkamp, a Dynamics 365 Finance and Operations solution architect and developer at GWS in Germany. Paul shares with us his...

Are Microsoft Certifications Causing Projects to Fail? with Julie Yack and Julian Sharp

03 May 2021

Contributed by Lukas

#85. Join me with Julie Yack and Julian Sharp as we  discuss my question, "Are Microsoft certifications causing projects to fail?" Julie Ya...

3 Big Lessons in Change Management with Britt Damkjaer

26 Apr 2021

Contributed by Lukas

#84. Join me with Britt Damkjaer, customer excellence and change management coach and the founder of bd relations in Copenhagen, Denmark as we discuss...

Bonus: Extended Interview with Marc Schweigert

21 Apr 2021

Contributed by Lukas

#83. Bonus extended interview with Marc Schweigert,  principal program manager on the Power Customer Advisory Team at Microsoft as we talk about Appl...

Power Apps ALM Accelerator for Advanced Makers with Marc Schweigert, Microsoft

19 Apr 2021

Contributed by Lukas

#82. Join me with Marc Schweigert, a  programme manager on the Power Customer Advisory Team at Microsoft as we talk about Application Lifecycle Manag...

Pitching Scrum to Microsoft Customers

05 Apr 2021

Contributed by Lukas

#81. Gustaf Westerlund CIO and founder at CRM-Konsulterna asks, "How can we get customers to really understand that an agile approach is best for...

3 User Story Traps to Avoid with Power Platform and Dynamics 365

29 Mar 2021

Contributed by Lukas

#80. Richard asks about working with user stories in a Dynamics 365 or Power Platform agile project.I'll spend this episode talking about user st...

Bonus: Extended Interview with CJ Brooks, MISSION CRM

24 Mar 2021

Contributed by Lukas

#79. Bonus extended interview with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors ...

The Making of MISSION CRM with CJ Brooks

22 Mar 2021

Contributed by Lukas

#78. Join me with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulti...

Bonus: Extended Interview with Bert Wijns, Power Accelerate

17 Mar 2021

Contributed by Lukas

#77. Bonus extended interview with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about th...

Automagically Building Power Apps with Bert Wijns, Power Accelerate

15 Mar 2021

Contributed by Lukas

#76. Join me with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created...

Building Power Platform Applications for a Church with Haniel Croitoru, Protiviti

08 Mar 2021

Contributed by Lukas

#75. Join me with Haniel Croitoru, Associate Director of Protiviti, a Technology Consulting solutions provider in Toronto, Canada.  Haniel shares a s...

#NoEstimates Business Applications with Vasco Duarte

01 Mar 2021

Contributed by Lukas

#74. Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the autho...

Documenting Power Apps with Daryl LaBar and Jonas Rapp

23 Feb 2021

Contributed by Lukas

#73. Daryl LaBar and Jonas Rapp, co-hosts of the XrmToolCast join Neil Benson to answer the questions about how to document complex systems when asked...

Should You Design Upfront When Scaling Development?

15 Feb 2021

Contributed by Lukas

#72. Michael Nunes asks, "When multiple systems are being delivered by different parties, I find that we have to design the details upfront, then...

Can a Scrum Team Have Just One Developer?

08 Feb 2021

Contributed by Lukas

#71. Daniel Kerridge says, "I'm the only developer in my team so I just wondered if there's a special version of Scrum that works in th...

How Can We Bridge the Gap Between Business and IT?

29 Jan 2021

Contributed by Lukas

#70. Dan Madden, a program manager at Acensus, asks, "What’s the best way to help bridge that gap between [IT and] the business and ultimately...

Should Business Apps Teams Follow the Agile Manifesto?

20 Jan 2021

Contributed by Lukas

#69. In this episode, Andreas Dutz, Business Development Manager at HSO from Bavaria, Germany, asks, "Have you defined what agile means? Are your...

6 Roles Every Enterprise Business Applications Project Should Have

12 Jan 2021

Contributed by Lukas

#68. What does the structure of a scales business application project look like? What groups and roles do you need when you've got 50 or more tea...

How to Manage Scope Creep in an Agile Project?

28 Dec 2020

Contributed by Lukas

#67. In this Q&A episode, Stephen Price , Digital Solution Architect at ITK Consulting in Canada, asks, "How should we manage scope creep wit...

Data Migration in Agile Dynamics 365 Projects

15 Dec 2020

Contributed by Lukas

#66. Matt Venamore, scrum master at RACQ, asks about how to handle data migration on agile Dynamics 365 projects.My recommended approach is for the d...

What Does the Scrum Guide 2020 Mean For Us?

30 Nov 2020

Contributed by Lukas

#65. Neil discusses the five most important changes in Scrum Guide 2020  for Microsoft Power Platform and Dynamics 365 teams:It's less strict an...

Scrum Master or Agile Project Manager?

23 Nov 2020

Contributed by Lukas

#64. Carolle Bruce, Director of Information Technology at Avcorp Industries in Vancouver, asks, "What's the best argument for when senior m...