[Episode 130] - Trish McMillan; Improving shelters in 2020 & beyond...

3:00 - Trish shares where she began her positive reinforcement animal training journey. 7:00 - Trish explains how she started working in a shelter environment, how it led to working with the San Francisco's SPCA and developed into the opportunity to work towards achieving a Master's Degree in Animal Behaviour. 11:00 - Trish and Ryan discuss the opportunity Trish created to speak with Dr Sophia Yin and the early training Trish dog with her Dalmatian. 12:30 - Ryan asks more about Trish's experience when she wanted to adopt her first dog from a shelter. 13:00 - Trish explains her 'No 1' take home lesson that she shares with all her new clients 16:15 - Trish and Ryan discuss Stanley Milgram's' study on the "Obedience to Authority" and the effects this can have on our behaviour. 19:30 - Ryan asks Trish about her experience with her more challenging foster dogs that she & how it helped her understand some of the hard decisions she has to make 24:40 - Ryan asks Trish what mindset and experiences would be of value for trainers that are looking to enter a shelter environment to expand their skills and knowledge. 30:00 - Trish explains how she has become a co-founder of a grief support group with Sue Alexander to help people who have had to euthanise their pets on behaviour grounds. 35:00 - Ryan asks Trish to expand on her 5 main thoughts on what will help to improve shelters become more successful fin 2020 and beyond. 46:20 - Ryan asks Trish about neglect cases and how to help people care better for their dogs. 49:30 - Ryan and Trish discuss further the concept of 'start with yes' when discussing animal adoptions and how to address neglect, animal hoarding and cruelty situations. 52:00 - Ryan asks Trish about the concepts of shifting some of the paradigms that are linked around the shelter adoption processes and concepts. 57:45 - Ryan asks Trish if she has any tips on helping people bring ideas into the shelters that they may already be helping and where to find useful resources. 1:00:15 - Trish shares her final point on what she thinks we will see happen in the next 5-10 years in the shelter world.

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