U.S. health care is broken at every level. Can it be fixed?

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What are the current issues with the U.S. health care system?

Shumita Basu 0:34
But first, to the American health care system, which has left so many people feeling overwhelmed, helpless and in some cases betrayed. Over the past week, we've witnessed a tremendous public outpouring of that frustration after the killing of UnitedHealthcare CEO Brian Thompson and the arrest of his alleged shooter. Americans have been feeling this way for a while now.

Why do Americans feel betrayed by their health care?

Shumita Basu 0:56
Confidence in the quality of U.S. health care is at an all-time low, according to Gallup. Public approval of doctors and hospitals has dropped over the last decade by more than 10 percent. Only 18 percent of the public views the pharmaceutical industry favorably. Vox's Dylan Scott told us so many people can relate to the dread of having to call up your health insurance to figure out whether an urgently needed procedure is covered.
Scott Besant 1:22
When people go through those experiences, it's one of the most fraught moments of their lives. Like they or somebody they love is probably experiencing a medical emergency. And on top of that, they're entering this, you know, Kafka-esque bureaucratic nightmare.
Shumita Basu 1:35
He says part of what makes our current system such a nightmare for consumers and what makes it so hard to correct is that no single person or industry is responsible for the failures of the U.S. health care system. And everyone involved is busy pointing fingers at each other.

What is the blame game within the healthcare industry?

Scott Besant 1:51
There's this ongoing blame game within the healthcare industry that makes it just really confusing to understand, like, why this problem exists in the first place.
Shumita Basu 2:01
He says insurance companies blame hospitals and drug companies when consumers are upset about high premiums and out-of-pocket costs. Meanwhile, doctors say dealing with insurance companies and trying to convince them to pay for their patients' care is getting worse. And hospitals blame drug companies for charging high prices. We saw an example of this blame game gone wrong recently, just in the past week, when Anthem Blue Cross and Blue Shield announced it would no longer pay for anesthesia if a procedure goes past a certain time limit. The public response to this was overwhelmingly negative. Typical big bad insurance company, people were saying. And Anthem ended up walking back the new policy.

How do U.S. health care outcomes compare internationally?

Shumita Basu 2:43
But Vox points out this is an example of wrongly placed blame. The policy was actually looking out for patients who are sometimes overbilled by anesthesiologists. Sometimes good policy loses out when you've already lost any shred of goodwill. Scott says, blame game aside, we've got to focus on results, and the numbers don't tell a good story.
Scott Besant 3:06
The bottom line is, like, you can look across a bunch of different metrics, but one consistent finding across them, when you compare the United States to healthcare in other wealthy countries, what you always find is that the U.S. pays more money for healthcare, and on average, you know, taken collectively, gets worse outcomes.

What are the potential reforms for the U.S. health care system?

Shumita Basu 3:30
Reforming the system to deliver better care will require some accountability from every sector of the industry. Scott says voters play a role too.
Scott Besant 3:40
That's been the pattern of health care politics, is people get really mad about it, but then either nothing happens or somebody tries to change something and then voters punish them. We saw this like back in the 90s with the Clinton health reform effort. We even saw it with Democrats in 2008 and 2010.
Shumita Basu 3:58
He says it's good to look at what other countries have done to design health care that works for everyone, if only to remind us that it is, in fact, possible.

What is the controversy around family separations under Trump?

Scott Besant 4:06
There's not just one blueprint for doing it. A bunch of different countries do it in a bunch of different ways, but they share that sort of underlying understanding or goal that we are going to cover everybody and provide some level of baseline medical coverage and services to anybody, no matter what. their ability to pay.

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