In this episode, we are going to understand the difference between training and education and how it can greatly affect the service we give to our clients. It is essential to identify each aspect so that we become more effective in evaluating and improving our performance for the better. Let us now listen to Andy in this episode and gain more insights on how to increase the impact we give to our clients and the people we work with. Quotes: "Getting A Degree Does Not Necessarily Fully Mean That You Are Completely Educated In A Particular Process Or Particular Area. It Also Doesn't Mean That People Who Don't Get Degrees… That They Aren't Educated In Their Particular Area." "Constantly Try To Improve And Try To More Educated In What [They're] You're Doing." Show Notes: (00:00) Podcast Intro (00:36) What Being Educated Means (02:47) Training And Education Defined (03:51) Story About A Relevant Experience (06:58) The Challenge For Everybody (07:39) Having A Better Understanding (08:07) Educating Them Or Training Them? (09:21) Using Different Ways Of Explaining How Things Are (10:14) Andy's New Book The Consultant's Code Has Recently Has Made It To #1 As The International Bestselling Book On Amazon (11:21) Check Out The Consultant's Code Book At https://theconsultantscode.com

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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