S1 - E35 - Removing “holds” as barriers (Affordability)

It is very common for colleges and universities to place holds on students’ accounts as a way to ensure that a student complies with a particular requirement or pays a fee or fine. On our own campus, as well as those that we consult with, we are always perplexed by the large number of holds (financial, registration, etc.) that numerous departments and offices across campus place on students’ accounts preventing them from progressing to the next semester. We commonly encounter holds for late or lost library books, unpaid parking tickets, failure to show for appointments in the counseling center, not turning in final high school transcripts, failure to meet with a professor, and the list goes on and on. In this episode we talk about the importance of reviewing all the holds on campus and seeking to remove as many as possible so that students can continue on toward their degree.

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