256. What is a Toxic Culture?

How does working in a “toxic” culture affect your ability to perform and trust others? Also, if your organization has an unhealthy work environment, how can leaders begin the process of internal correction? In episode 256 of At The Table, Pat Lencioni and Cody Thompson unpack what “toxic culture” really means—and what it doesn’t. They explore how toxicity rarely starts at the bottom but usually traces back to the executive team’s dysfunction, lack of clarity, or tolerance for poor behavior. They also share the signs, causes, and antidotes of toxic workplaces, encouraging leaders to create environments rooted in honesty and accountability.Topics explored in this episode: (00:20) Defining “Toxic Culture”* The importance of defining “toxic” and challenging the assumption that perks equal health.(04:00) The Source of Toxicity* Toxic cultures almost always originate at the executive level, not among lower-level employees.(08:00) How to Diagnose Toxicity* Cody compares toxic environments to poor sleep—you can feel it without needing a metric.(13:00) What Toxic Cultures Look Like* Key signs: political behavior, tolerated poor performance, and confusion from unclear goals.* How even good leaders can accidentally create toxicity.(17:00) Healing and Hope for Teams* Every organization experiences some level of dysfunction—but honesty and ownership can fix it.* The idea of replacing the word “toxic” with “dysfunctional” or “political,” emphasizing that healing begins with truth.In this episode, Pat and Cody discussed the following study by the employment website, Monster: “Toxic Workplaces Are Worsening: 80% of U.S. Workers Now Say Their Job Hurts Their Mental Health”; https://www.monster.com/career-advice/job-search/news-and-insights/mental-health-in-the-workplace-poll-2025 This episode of At The Table with Patrick Lencioni is brought to you by The Table Group: https://www.tablegroup.com. We teach leaders how to make work more effective and less dysfunctional. We also help their employees be more fulfilled and less miserable. At The Table is a podcast that lives at the connection between work life, leadership, organizational health, and culture. Subscribe on Apple Podcasts (https://apple.co/4hJKKSL), Spotify (https://open.spotify.com/show/6NWAZzkzl4ljxX7S2xkHvu), and YouTube (https://bit.ly/At-The-Table-YouTube). Follow Pat Lencioni on https://www.linkedin.com/in/patrick-lencioni-orghealth, http://www.youtube.com/@PatrickLencioniOfficial, and https://x.com/patricklencioni. Be sure to check out our other podcast, The Working Genius Podcast with Patrick Lencioni, on Apple Podcasts (https://apple.co/4iNz6Yn), Spotify (https://open.spotify.com/show/3raC053GF5mtkq6Y1klpRU), and YouTube (https://bit.ly/Working-Genius-YouTube). Let us know your feedback via [email protected]. This episode was produced by Story On Media: https://www.storyon.co.

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