Mark Settle, former CIO of Okta and BMC | The evolution of IT and ITSM

In this episode of Atomic Conversations, Lenin Gali, Chief Business Officer at Atomicwork, speaks to Mark Settle, a distinguished seven-time CIO and influential ITSM thought leader. Mark Settle represents a rare breed of technology leader who combines hands-on leadership experience with profound insights into IT management practices. Having served as CIO across diverse industries including BMC Software, IHS, Oxy, and Arrow Electronics, he has consistently transformed IT organizations into strategic business assets.His journey in IT leadership is marked by his contributions as an author of two groundbreaking books: "Truth from the Trenches: A Practical Guide to the Art of IT Management" and "Truth from the Valley: A Practical Primer on IT Management for the Next Decade." (We actually have them in office!) These works have become essential reading for IT leaders navigating the complexities of modern technology management. Listeners will gain unique insights into practical approaches to IT leadership, digital transformation strategies, and the future of IT service management from someone who has been at the forefront of industry evolution.Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

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