What's covered:00:43: Introduction to KnowBe402:15: KnowBe4's Cloud Strategy03:37: Challenge of 58% YoY Growth in ECS, Lambda Usage04:54: Need to support AI workloads06:10: KnowBe4 uses a central SRE team07:22: Use cases for an autonomous platform08:54: Why go autonomous?10:33: Facing fears of autonomous operations11:39: Mitigating fears with small scale prod use case13:03: Rolling out individual capabilities14:10: Results: 50%+ cost savings, 90K days of latency saved15:03: Achieved ROI from Sedai in 5 months15:23: Example gains in resource usage16:56: What's next: feedback loops with developers17:40: Recommendation to teams on going autonomous - "Just Do It"18:52: Q&A: KnowBe4's scale ($4.6B company value, 34K customers, >3B emails sent)20:28: Q&A: How has SRE role changed with Sedai's AI?21:11:Impact of Automation on Customer Experience22:04.10: Success with Automation Implementation
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