Episode 27 - Ensuring consumer comfortability in an open banking environment

Research from RFi Group’s latest Global Digital Banking Study shows that over 4 in 5 consumers globally agree that the privacy of their financial data is more important than access to better products and services. With this in mind, it’s important for banks and financial services companies to build trust amongst consumers and create products that have a clear and fair-minded value exchange to incentivise consumers to share their personal data. For this week’s episode on ‘Ensuring consumer comfortability in an open banking environment’ We sit down with Leon Muis, Chief Operating Officer at Yolt who shares his opinions on the drivers behind changes in financial services, the customer needs that are not yet being addressed by banks or fintechs, how to build trust amongst consumers and three exciting new updates that we can expect to see from Yolt over the next 12 months. The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking. www.globaldigitalbanker.com

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