Banking Uncovered Podcast
Episode 36 - Value over utilities - AI, self-service and digital advice
03 Oct 2018
Michelle Joliat, MD & Head of Wealth Digitization, Robotics & Process Transformation at BMO Financial Group shares BMO’s key priorities and upcoming opportunities within digital as well as challenges faced with deploying new technologies and how to overcome them. Jason Daly, VP Product, Digital & Strategy at Manulife explains the role digital advice plays in financial services today, how to encourage customer trust to drive digital usage and the technologies he believes will truly stand the test of time. The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking. www.globaldigitalbanker.com
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