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"Be The Flagship": It's About All Things Operations

Business Education

Activity Overview

Episode publication activity over the past year

Episodes

HR and Operations: Part 2

23 Aug 2024

Contributed by Lukas

In this episode, guest speaker, Anthony Pantaleone discusses the nature of change management and leadership development!

HR and Operations

23 Aug 2024

Contributed by Lukas

In this episode, guest speaker, Anthony Pantaleone tackles the subject of organizational talent. We discuss how organizations can do a better job of n...

Finance and Operations with Geoff Smith

22 Aug 2024

Contributed by Lukas

In this must-listen episode, guest speaker and finance expert, Geoff Smith, explores the three major financial statements that all operations leaders ...

Finance and Operations

09 Aug 2024

Contributed by Lukas

In this final episode of "Finance and Operations", Finance expert, Geoff Smith concludes his discussion on key financial metrics and how to use these ...

Finance and Operations

05 Aug 2024

Contributed by Lukas

In this episode, Finance Expert, Geoff Smith speaks in more detail regarding mergers and acquisitions and why some acquisitions fail.

Finance and Operations

05 Aug 2024

Contributed by Lukas

In this continuing series, "Finance and Operations", our guest expert, Geoff Smith delves into strategic planning and how to think through customer at...

Finance and Operations

24 Jul 2024

Contributed by Lukas

In this Episode 4 of the series, Finance and Operations, Geoff Smith continues the discussion on Operations and Finance strategies. Topics covered are...

Finance and Operations

19 Jul 2024

Contributed by Lukas

In this episode, guest speaker and finance expert, Geoff Smith shares his thoughts regarding the impact of technology in Finance and introduces the to...

Finance and Operations

16 Jul 2024

Contributed by Lukas

In Episode 2 of the Series, "Finance and Operations", I continue my discussion with financial expert, Geoff Smith. We explore topics ranging from Risk...

Finance and Operations

11 Jul 2024

Contributed by Lukas

This episode explores the role of Finance in the support of Operational Excellence and Business Success. Guest speaker, Geoff Smith, discusses some fu...

Leadership Universal Truths: Part 2

01 Apr 2024

Contributed by Lukas

In this episode, Jeff concludes his discussion on those universal concepts for leaders.

Leadership Universal Truths: Part 1

07 Mar 2024

Contributed by Lukas

In this don't miss episode, Jeff shares his learnings on the universal truths or principles of leadership. He explains the leadership formula, the nat...

Jeff's Top 10 Components of Workplace Culture

22 Feb 2024

Contributed by Lukas

In this episode, Jeff speaks to the 10 critical components that create your work culture.

A Discussion with Heather Thompson, Vice President, Hospice at ULTIMATE HOME HEALTH AND ULTIMATE PLUS HOSPICE: The Power of Recognition in Building a Positive Workplace Culture

07 Feb 2024

Contributed by Lukas

In this episode, Heather Thompson discusses the impact of culture within the organization and outside the organization, and focuses on the role of Rec...

Lean Healthcare Tools: The VSM, Root Cause Analysis, & Gemba

26 Jan 2024

Contributed by Lukas

In this episode, Lean Healthcare expert, Terry Norris, continues his discussion of the value stream map, root cause analysis, and the importance of th...

Lean Healthcare Tools, Part One: A Discussion with Terry Norris

16 Jan 2024

Contributed by Lukas

In this episode, Lean Healthcare expert, Terry Norris, discusses Value Stream Mapping. He defines this valuable tool, explains it use and value, then ...

Why Lean Healthcare Fails and How to Ensure Succes

09 Jan 2024

Contributed by Lukas

Guest Speaker, and noted Lean Healthcare expert, Terry Norris joins again to discuss why Lean initiatives fail and what healthcare leaders can do to e...

A Discussion with Terry Norris: Introduction to Lean Healthcare

27 Dec 2023

Contributed by Lukas

Lean expert, Terry Norris, defines Lean and then explains how Lean concepts apply to small healthcare to achieve process improvement and organizationa...

Christmas Episode: A Discussion with Jan Jones, Hospice Icon

15 Dec 2023

Contributed by Lukas

Jan Jones speaks to the current and future challenges in hospice and provides her insight regarding leadership and organizational culture.

How to Improve Your New Hire Onboarding Process

12 Dec 2023

Contributed by Lukas

In this episode, Jeff delves into the subject of new hire onboarding, and what healthcare organizations can do to make it a more effective process tha...

What's Your Number, with Guest Speaker - Geoff Smith of Dynamic Strategies, LLC

04 Dec 2023

Contributed by Lukas

In this episode, financial expert, Geoff Smith, discusses the importance of metrics in achieving business success.

A Hospice Heart In Action

21 Nov 2023

Contributed by Lukas

Thanksgiving Episode with Darlene Rutledge, Hospice Chief Clinical OfficerShe defines a "Hospice Heart" and provides examples of how it impacts patien...

Top 10 Reasons Good Managers Fail As Leaders

14 Nov 2023

Contributed by Lukas

Why do good managers fail? In this episode, Jeff explores the differences in being a good manager and a great leader.

Episode 10: The Fishbowl - Part 2

06 Nov 2023

Contributed by Lukas

Jeff expands upon his discussion in Part 1 regarding solutions to culture challenges and how to strengthen organizational work culture to "keep the fi...

Halloween Episode: The Fishbowl - Part 1

31 Oct 2023

Contributed by Lukas

Jeff focuses on maintaining a clean fishbowl as an analogy to maintaining a healthy working environment.

Emotional Intelligence & Healthcare Leadership

24 Oct 2023

Contributed by Lukas

Jeff discusses the concept of EQ and its impact on leadership effectiveness within the healthcare environment.

Episode 7: Embracing A Strategic Staffing Model (Guest Speaker: Anthony Pantaleone)

18 Oct 2023

Contributed by Lukas

This discussion focuses on the benefits of taking a more strategic approach to workforce planning.

Episode 6: Creating Healthy & High Performing Sales Teams

18 Oct 2023

Contributed by Lukas

Guest Speaker: Keith Carson

Episode 6: Creating Healthy & High-Performing Sales Teams; Guest Speaker, Keith Carson

09 Oct 2023

Contributed by Lukas

A discussion of the benefits of alignment between sales behaviors and organizational core values.

Episode 5: When Purpose & Performance Meet

02 Oct 2023

Contributed by Lukas

Guest Speakers:Brenda-Lee Smith BSN/CSA/CDP/CADDCT, Oasis Senior Advisors-Coastal San DiegoGeoff Smith CPA/CMA/MBA, Dynamic Business StrategyDiscussio...

Episode 4: Succession Planning - Protecting The Future

25 Sep 2023

Contributed by Lukas

What is Succession Planning and how to implement an effective robust process to create an internal talent pipeline.

Episode 3: The Leadership Challenge

19 Sep 2023

Contributed by Lukas

Your leaders are the connecting point between your employees and your company. Listen to this episode to learn about leadership impact on employee eng...

Episode 2: Connecting Your Employees To Your Organization

11 Sep 2023

Contributed by Lukas

Why is employee connection so important to an organization, and how does it impact employee engagement, performance, and retention?

Episode 1: Be The Talent Flagship

01 Sep 2023

Contributed by Lukas

Why "Flagship"?Why Hospice & Small Healthcare?Talent Management ComponentsGallup ResearchMonday LoLCTAUpcoming Episodes