Join the Booked + Busy Stylist today https://learn.jenniferjadealvarez.com/bookedandbusystylist Join the Free Facebook group to connect Facebook.com/groups/salonandsuitebusiness It is finding the right client that will pay your prices and work their schedule around your schedule. Working less Making more We need more clients, or we need to charge more. But, unfortunately, in the beginning, sometimes we have neither. What do you do with these clients if your business isn’t right to begin with Meaning- nothing excites them about you and the services you are providing. Why have a flood of clients if you are not sure how to retain them in your business Questions that our Facebook group members are asking 1. How to maintain client retention? 2. I would love to be busier and gain new clients 3. How to keep clients motivated and excited to return and Fill my schedule every week 4. How to build a clientele 5. How to fill your books during slow times Why are referrals the essential way to build your books? • 92% of consumers trust referrals from people they know. • Friends’ social media posts influence the purchase decisions of 83% of US online shoppers. • 75% of Instagrammers will purchase or tell a friend when they get inspired by a post. • Consumers referred by a friend are four times more likely to buy. • When other customers refer, people have a 37% higher retention rate.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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