Send us a textI love coming back to books I've read in the past that I've half remembered and half forgotten and it's one of those episodes today. I'm delighted to welcome Sarah Marwick to Bedside Reading to talk about Never Split the Difference: negotiating as if your life depended on it by Chris Voss. This is such an accessible brilliant book written by a former FBI hostage negotiator. You may think, what on earth has hostage negotiation got to do with working in the and NHS? Actually, there are huge numbers of transferable skills and strategies that we can use in our conversations with patients and with colleagues and with managers. And this is just such a great book, so readable, so accessible, and and full of practical tips and the lived experience wisdom. It was really, really good to explore these with Sarah and think about how we might use them in our professional and social contexts.
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