Behind the Review

Lynn Smith on Mastering Communication, Presence, and Feedback to Grow Your Business

22 Oct 2025

Contributed by Lukas

Media expert Lynn Smith shares how mastering communication unlocks business growth, team trust, and brand visibility. Lynn outlines strategies to over...

Bobby Berk’s Secrets to Customer Engagement, Team Culture, and Standout Design

15 Oct 2025

Contributed by Lukas

TV design expert and bestselling author Bobby Berk joins Emily to share how he grew from retail entrepreneur to celebrated TV personality, building an...

From Fish Cheeks to Bub’s Bakery : How Jenn Saesue & Chat Suansilphong grew 55 Hospitality

08 Oct 2025

Contributed by Lukas

Jenn Saesue and Chat Suansilphong of 55 Hospitality share how they redefined Thai food in NYC with Fish Cheeks, launched Bangkok Supper Club, and are ...

Café Empire Building: Maman’s Secrets to Growth, Branding, & the Martha Stewart Effect

01 Oct 2025

Contributed by Lukas

Elisa Marshall, co-founder of Maman cafés, shares how she grew a bakery from 1 curated location, to over 40! Plus landing a dream collab with Martha ...

The Property Brothers: How a Real Estate Business Became a Brand Empire

24 Sep 2025

Contributed by Lukas

Drew and Jonathan Scott—the Property Brothers—share how childhood side hustles fueled their rise to global brand leaders. Learn how innovation, au...

How Pana Food Truck Became an Arepas Empire

17 Sep 2025

Contributed by Lukas

The inspiring journey of Pana Food Truck. Founder Herman Sierra shares how he and his brother brought Venezuelan arepas to California, overcoming setb...

How CAVA’s Culture Fueled Its National Expansion (with Founder, Ted Xenohristos)

10 Sep 2025

Contributed by Lukas

Go behind the scenes with Ted Xenohristos, founder and Chief Concept Officer of CAVA, as he shares how the Mediterranean-inspired brand grew from a si...

The Repeat Customer Formula - Josh Campbell of Rescue Air and Plumbing

20 Aug 2025

Contributed by Lukas

Josh Campbell of Rescue Air & Plumbing joins Emily to reveal how he scaled a family-founded HVAC business into a multimillion-dollar home services pow...

Customer Service Wins: The Pest Brothers’ Journey from Startup to Standout

13 Aug 2025

Contributed by Lukas

Family-run businesses bring something special to their communities—and Pest Brothers is proof. Jose and Michael Rodriguez share how they’ve grown ...

Serving Up Community: Secrets from Soul & Smoke and the James Beard Foundation

06 Aug 2025

Contributed by Lukas

Independent restaurants do more than serve food—they anchor communities. Dr. Anne McBride of the James Beard Foundation and Chef D’Andre Carter of...

From Side Hustles to CEO: Everette Taylor’s Crowdfunding Blueprint for Small Business Growth

29 Jul 2025

Contributed by Lukas

Kickstarter CEO Everette Taylor joins Behind the Review to share his journey from teen entrepreneur to leading the world’s biggest crowdfunding plat...

How DivaDance Grew From 1 Class to 50+ Locations — Franchise Lessons with Jami Stigliano

22 Jul 2025

Contributed by Lukas

DivaDance founder and CEO Jami Stigliano joins host Emily for a deep dive on building a movement-based business that inspires confidence and community...

Level Up Your Home Service Business: Angie Snow’s ServiceTitan Success Strategies

15 Jul 2025

Contributed by Lukas

From running an HVAC business with her husband to becoming the Principal Industry Advisor at ServiceTitan, Angie Snow shares proven ways to recruit ne...

From Franchisee to CEO: How 16 Handles Is Winning with Flavor & Loyalty

08 Jul 2025

Contributed by Lukas

How does a “flavor drop” every month, pop culture infusions, and a unique loyalty program help 16 Handles thrive in the frozen yogurt game? CEO Ne...

Building Value Beyond Price: Joe Crisara's Home Service Playbook

01 Jul 2025

Contributed by Lukas

Host Emily Washcovick sits down with Joe Crisara—veteran contractor, business coach, and Service MVP podcast host. Joe shares hard-won lessons from ...

Busy Philipps on Pivoting, Partnerships, and Being Real

25 Jun 2025

Contributed by Lukas

Actress, writer, and entrepreneur Busy Philipps gets real about authenticity, brand partnerships, and turning disappointments into new opportunities. ...

Flavor, Feedback, and Flat Croissants: Alexander’s Patisserie Innovates Through Pastry

24 Apr 2025

Contributed by Lukas

Alexander’s Patisserie combines traditional culinary technique with innovation to create pastries that delight customers—and sometimes go viral. C...

Influencer Marketing 101: Building Authentic Brand Relationships

17 Apr 2025

Contributed by Lukas

What is influencer marketing—and how can small businesses use it effectively? Emily Washcovick sits down with Julianne Fraser, founder of Dialogue N...

Junkluggers Turns Curbside Chaos to a Customer-Centered Franchise

10 Apr 2025

Contributed by Lukas

Fast, reliable service and a commitment to sustainability sets Junkluggers apart from other junk hauling providers. President Justin Waltz shares how ...

A Taste of the Unexpected: Venhue's Culinary Show

03 Apr 2025

Contributed by Lukas

In this episode of "Behind the Review," we delve into the journey of Justin Twohig, the innovative founder of Venhue, a fine-dining, tasting-menu rest...

More Than Mowing: Strategies Behind Speno’s Lawn Care Success

27 Mar 2025

Contributed by Lukas

Fast responses and honest service is paramount to small business success. Speno’s Lawn Care owner Sam Speno shares how clear communication and custo...

Must-Know Systems and Processes to Keep Business Up and Running

20 Mar 2025

Contributed by Lukas

This episode explores the journey of Krista Cole, the visionary owner of Sur Lie, a renowned tapas bar in Portland. Krista shares her insights on iden...

Brushing Up on Business: Lessons from Color Me Mine

13 Mar 2025

Contributed by Lukas

Creativity and connection are brushed onto every visit at Color Me Mine, where painting pottery is only the start. CEO and studio owner Teresa Johnson...

Small Business Taxes Made Simple: Tips & Tricks from Gusto Experts

06 Mar 2025

Contributed by Lukas

Small business taxes don’t have to be stressful! In this episode, Gusto’s Shelly Abril and Holland King share expert insights on small business ta...

Strength in Service: How Nomad Krav Maga Wins with Personalization and Patience

13 Feb 2025

Contributed by Lukas

Nomad Krav Maga is more than your typical gym—it’s a hub for empowerment, self-defense, and personal growth. Founded by Shane Langwell and based i...

Yelp’s Trend Tracker - Harnessing Customer Insights to Grow Your Business

06 Feb 2025

Contributed by Lukas

Host Emily Washcovick sits down with Yelp's Trend Expert, Tara Lewis, to explore the power of Yelp's trend data. Discover how Yelp identifies emerging...

From Crickets to Connections: Cali BBQ Media’s Journey of Digital Engagement

30 Jan 2025

Contributed by Lukas

Former guest Shawn Walchef returns to discuss all things digital hospitality. From his BBQ business’s journey launching in 2008, and growing to a mu...

Millers All Day: Leading the Way in Hospitality and Culture

23 Jan 2025

Contributed by Lukas

Millers All Day is an all-day brunch spot in Charleston, South Carolina, committed to eliminating toxic work culture in the restaurant industry. Owned...

Leadership Lessons from Gary Kusin's Entrepreneurial Journey

16 Jan 2025

Contributed by Lukas

Emily sat down with Gary Kusin, a mentor, investor, entrepreneur, and author of "Always Learning." Gary shares his journey from co-founding GameStop t...

Creating Community & Impact Through Cuisine with Immigrant Food

09 Jan 2025

Contributed by Lukas

Immigrant Food is a celebrated restaurant brand known for its fusion of global flavors and advocacy. Co-founded by Téa Ivanovic, the restaurant is a ...

Curating Connection - The Rally Experience

12 Dec 2024

Contributed by Lukas

Rally is more than just a place to play pickleball — it’s reshaping the way people connect and unwind. Founded by Barrett Worthington and Meg Char...

The Origin Story of Rally

10 Dec 2024

Contributed by Lukas

Host Emily Washcovick sits down with Barrett Worthington and Meg Charity to hear the inspiring journey of Rally - a Pickleball and craft cocktail club...

The Key to Building Community with Maypop

05 Dec 2024

Contributed by Lukas

Maypop is a beloved coffee and garden shop in Missouri, celebrated for its unique blend of caffeine and greenery. The shop has evolved into a communit...

Authenticity & Innovation: The Property Brothers' Secret to Success

21 Nov 2024

Contributed by Lukas

Jonathan and Drew Scott, the renowned Property Brothers, share their entrepreneurial journey from childhood ventures to real estate, development, and ...

Unlocking Success: Insights from Kevin O'Connor of This Old House

14 Nov 2024

Contributed by Lukas

Emily Washcovick sits down with Kevin O'Connor, host of the Emmy-winning "This Old House." Kevin shares insights from his 20+ years of experience with...

Biz Bite Episode 13 : Yelp's Business Resource Hubs

12 Nov 2024

Contributed by Lukas

In ep. 13 of “Biz Bites," we explore Yelp's Business Resource Hubs, which celebrate diversity and support entrepreneurs of all identities. Discover ...

Biz Bite Episode 12: Holiday Marketing Musts for Small Businesses

05 Nov 2024

Contributed by Lukas

In ep. 12 of “Biz Bites," we discuss strategies for maximizing the holiday season. Like engaging with customers through social media, creating excit...

From Backyard Hobby to Bagel Sensation: PopUp Bagels’ Recipe for Success

17 Oct 2024

Contributed by Lukas

PopUp Bagels isn’t just serving up fresh bagels — it’s redefining the bagel experience. Founded by Adam Goldberg, this business has grown from a...

The Origin Story of Pop Up Bagels

10 Oct 2024

Contributed by Lukas

Host Emily Washcovick sits down with Adam Goldberg, the founder of PopUp Bagels. Discover how this at-home hobby turned into a nationwide sensation, c...

R House: The Art of Casual Fine Dining and Drag Brunch

03 Oct 2024

Contributed by Lukas

R House Wynwood is an award-winning eatery in Miami, known for its fabulous brunches. Owners Rocco Carulli and Owen Bale share their journey from a ca...

Mac & Cheese Dreams: Reinventing Restaurant Culture with Erin Wade

26 Sep 2024

Contributed by Lukas

Host Emily Washcovick sits down with Erin Wade, best-selling author, chef, and entrepreneur. Erin shares her journey from being an unhappy lawyer to o...

The Challenge of Raising Funds for Your Small Business

20 Sep 2024

Contributed by Lukas

It takes a lot to start a small business, and often, individuals face many barriers along the way. We deep into a common barrier many entrepreneurs fa...

Simplifying Payroll and Benefits: A Conversation with Gusto’s CEO Josh Reeves

19 Sep 2024

Contributed by Lukas

Host Emily Washcovick interviews Josh Reeves, CEO and Co-Founder of Gusto. They discuss Gusto's mission to simplify payroll, benefits, and HR manageme...

Small Business Secrets from a Pizza Empire

12 Sep 2024

Contributed by Lukas

In this episode hear from Tony Gemignani, the mastermind behind Tony’s Pizza Napoletana and several other pizza concepts. Tony shares his journey fr...

Biz Bite Episode 11: Turning Yelp Leads into Sales: Strategies for Service Pros

27 Aug 2024

Contributed by Lukas

In ep. 11 of the "Biz Bites" series, we dive into how services businesses can leverage Yelp to attract and convert leads. Discover impactful features ...

Digital Marketing Simplified with GoDaddy

22 Aug 2024

Contributed by Lukas

Host Emily Washcovick interviews Amy Jennette, the Integrated Marketing and Product Marketing lead at GoDaddy. Discover how GoDaddy empowers small bus...

Biz Bite Episode 10: Lessons from MICHELIN-starred restaurants to help any business on Yelp

20 Aug 2024

Contributed by Lukas

In ep. 10 of the “Biz Bites'' series, learn from MICHELIN-starred restaurants on Yelp. Highlighting an article by Kristi Lindahl, Emily discusses ho...

Exterminating the Hassle From the Pest Control Experience

15 Aug 2024

Contributed by Lukas

In this rerun of a season 2 favorite, hear how Ben and Jenny McAvoy created Insectek, a pest control business that puts communication and customer ser...

Biz Bite Episode 9: Getting Started with Advertising

13 Aug 2024

Contributed by Lukas

In ep. 9 of the “Biz Bites'' series, we talk about online advertising and the options available with Yelp, as well as how to decide if your business...

How Salt & Straw Expanded to Miami with Community and Creative Flavors as the Focus

08 Aug 2024

Contributed by Lukas

In this rerun of a Season 2 favorite, hear from owner Kim Malek on how she expanded her community based ice cream shop to be in markets across the cou...

The Art of Connection: How Black Serum Tattoo Creates a Welcoming Space

01 Aug 2024

Contributed by Lukas

Join host Emily Washcovick as she explores the success behind Black Serum Tattoo with owner Brücius Zylander. In this episode, Brücius shares key ta...

Mastering Customer Service & Communication: Lessons from a Landscaping Pro

25 Jul 2024

Contributed by Lukas

Nature’s Friends Landscaping isn’t just transforming gardens – it’s revolutionizing local landscaping services. Founded by Cliff Bressler, thi...

How Seizing Opportunities Transformed Think Greek’s Visibility

18 Jul 2024

Contributed by Lukas

In this episode, Emily Washcovick chats with Rosanne, general manager of Think Greek. From originating as a food truck, to winning the South Beach Win...

Scaling Sweet Success: The Tres Lecheria Journey

11 Jul 2024

Contributed by Lukas

Host Emily Washcovick sits down with Vincent Berretta, co-owner of Tres Lecheria, to discuss their journey from a small bakery to a wholesale supplier...

Building a Strong Online Presence: Tips from Previous Guests

13 Jun 2024

Contributed by Lukas

Host Emily Washcovick kicks off Season 3 with a recap of her favorite themes and takeaways from the last 50 episodes. Discover insights from business ...

Under the Hood: Honesty and Expertise at Steve's Auto Care

06 Jun 2024

Contributed by Lukas

Steve's Auto Care in Novato, CA, is more than just a repair shop; it's a testament to honesty and quality in the auto service industry. For years, own...

Branching Out: City Tree Delivery's Seasonal Success

30 May 2024

Contributed by Lukas

City Tree Delivery isn’t just providing holiday cheer with Christmas trees. It’s a service revolutionizing the way busy urban dwellers decorate fo...

From Beige Walls to Beautiful Chaos: The Evolution of Tattooed Mom

16 May 2024

Contributed by Lukas

It should come as no surprise that a restaurant called Tattooed Mom is as eclectic as the name implies. Open for 27 years in Philadelphia, Tattooed Mo...

Books and Business: The Evolution of Powell’s City of Books

09 May 2024

Contributed by Lukas

Powell's City of Books is no mere bookstore; it's an institution, community, and treasure for bibliophiles. This literary haven offers new, used, and ...

Starting a Business That Aligns With Your Passions

03 May 2024

Contributed by Lukas

Bonnie Mauldin has been hustling since she was a kid. At eight years old, she was knocking on doors offering to shovel driveways. After graduation, sh...

Marketing Mastery: A Conversation with Marketing Happy Hour Podcast Hosts

02 May 2024

Contributed by Lukas

Erica Spitzley and Cassie Tucker are crazy about two things: marketing and happy hour. So when one happy hour turned into a four-hour conversation abo...

Vegan Chef Turns Food Network Title Into Championship Career

25 Apr 2024

Contributed by Lukas

Chef Priyanka Naik took a very non-traditional route to success as a Food Network Champion. When culinary school didn’t align with her vegetarian up...

Three Lists in Three Years: How Il Canale Uses Yelp to Fuel Growth and Inspire Change

18 Apr 2024

Contributed by Lukas

Alessandro Farruggio and his family, owners of Il Canale in Washington D.C., are experts in the pizza business. Since Alessandro’s father immigrated...

Tea and Milk Owner Expands Both His Business and Customer Horizons

11 Apr 2024

Contributed by Lukas

Tea and Milk owner Mathew Wong has gone to great lengths to create the best bubble tea possible, traveling as far as Japan to research and source his ...

Building Community Intentionally: A Conversation With 3 Yelp Community Managers

21 Mar 2024

Contributed by Lukas

It takes a village to raise a small business, as any entrepreneur will tell you. It sounds like a solo act, but the more advocates in a business’s c...

Counter Service and Community Building: Yo’ Mama’s Recipe for Success

14 Mar 2024

Contributed by Lukas

Crystal Peterson, owner of Yo’ Mama’s, has kept service at the forefront of her strategy from day 1. Located in downtown Birmingham, the family-ru...

Brewing Community : Nirvana Soul's Mission of Connection

07 Mar 2024

Contributed by Lukas

Nirvana Soul in San Jose isn’t your ordinary coffee shop. It’s loud, vivacious, and encourages community expression, whether in their regular open...

Serving Salsa With a Smile: How Lisa and Miguel Became Local Food Celebrities

29 Feb 2024

Contributed by Lukas

Lisa and Miguel Segura, owners of Miguel’s Artisan Recipes, always have an open seat at their table. The couple has spent the last three years findi...

Biz Bites #8 : How to Get Yelp Reviews Without Asking

27 Feb 2024

Contributed by Lukas

In ep. 8 of the “Biz Bites'' series, we talk about how to get reviews without asking. An important part of managing your online reputation, especial...

A Farmers Market with a Mission to Nourish and Educate the Community

22 Feb 2024

Contributed by Lukas

Located in Humble, TX, Fall Creek Farmers Market is the perfect place to pick up produce and fresh foods while learning more about sustainable agricul...

Serving Happiness: Building a Business on Customer Feedback

15 Feb 2024

Contributed by Lukas

Most people open their own business with a solid plan and a firm idea of what that business offers. Tomeka Wallace opened Happy Cafe with exactly that...

Making Waves in the Community Means Sweet Success

08 Feb 2024

Contributed by Lukas

Sundae Scoop is an ice cream shop and community gathering place in Virginia Beach. Sibs and Philip Harrell opened the doors in 2021, bringing diverse ...

Biz Bite Episode 7 : Black History Month & Identity Marketing

06 Feb 2024

Contributed by Lukas

In ep. 7 of the “Biz Bites'' series, we celebrate Black History Month and discuss identity marketing. Consumers want to connect with the businesses ...

Chef JJ on leading a rice renaissance in Harlem

01 Feb 2024

Contributed by Lukas

James Beard Award-winning Chef JJ Johnson knows that the best things in life start simply, so he built his restaurant around one of life’s basic gra...

MT Noodles: The Intersection of Heritage, High Quality Ingredients, and Community Through Vietnamese Food

25 Jan 2024

Contributed by Lukas

Located in a strip mall in a Minnesota suburb, MT Noodles has become a local favorite. Justin and the team at MT Noodles integrate their Vietnamese he...

Biz Bite Episode 6 : AI & ChatGPT for Business Owners

23 Jan 2024

Contributed by Lukas

In ep. 6 of the “Biz Bites'' series, we discuss how small businesses can utilize ChatGPT & AI as tools to help them with things like preparing their...

Tapping Into Relaxation: The Creation of Oakwell Beer Spa

18 Jan 2024

Contributed by Lukas

The path between the entrepreneurial spark and finding that first great business opportunity was long and winding for Oakwell Beer Spa owners Jessica ...

Scooping Success: How Salt & Straw Expanded to Miami With Community and Creative Flavors as the Focus

11 Jan 2024

Contributed by Lukas

 Ice cream is elevated to new and delicious heights at Salt & Straw Ice Cream shops, with flavors like honey lavender and peanut butter brittle caram...

Biz Bite Episode 5 : New Year, New Business Goals

09 Jan 2024

Contributed by Lukas

In ep. 5 of the “Biz Bites'' series, we discuss tactical advice for small businesses on setting achievable goals for the new year. There needs to be...

Using Collaboration to Unlock Your Entrepreneurial Potential

14 Dec 2023

Contributed by Lukas

With hectic work hours and unique challenges, entrepreneurship can often feel like a lonely endeavor. After experiencing the struggles of solo entrepr...

Customer-Centric Hospitality: How Wild Horse Pass elevates service standards for their guests

07 Dec 2023

Contributed by Lukas

Located in Chandler, AZ, the Sheraton Grand at Wild Horse Pass is a resort for any kind of trip—families, couples, and golfers alike can find exactl...

Booking New Clients & Turning Them Into Lifelong Customers With Bronco Pro Kleen

30 Nov 2023

Contributed by Lukas

Over the past decade, Bronco Pro Kleen Carpet Cleaners has become known as a reliable and efficient team within the Denver area. Travis and the Bronco...

Made From Scratch: How Mignon Francois Grew Her Cupcake Business and Inspired Others Along The Way

16 Nov 2023

Contributed by Lukas

Mignon Francois started her cupcake business, The Cupcake Collection, with the $5 she had left to feed her family for the week. 15 years later, The Cu...

Driving 5-Star Customer Experiences: The Boho Camper Vans Journey

09 Nov 2023

Contributed by Lukas

Boho Camper Vans co-owner David Sodemann was inspired to start his business after a trip to Maui when he realized traveling could become expensive qui...

Biz Bite Episode 4 : Encouraging Engagement With Your Customers Online

07 Nov 2023

Contributed by Lukas

In ep. 4 of the “Biz Bites'' series, we discuss ways to connect with your customers online, and encourage them to share experiences with your busine...

Exterminating the Hassle From the Pest Control Experience

02 Nov 2023

Contributed by Lukas

When Ben and Jenny McAvoy struggled to get in touch with pest control providers in the Phoenix area, they took matters into their own hands. The coupl...

Biz Bite Episode 3 : Planning For Seasonality & Holiday Bursts

31 Oct 2023

Contributed by Lukas

In ep. 3 of the “Biz Bites'' series, we discuss strategies for maximizing the holiday season. Like engaging with customers through social media, cre...

Picking a Yelp Elite’s Brain on Reviews

26 Oct 2023

Contributed by Lukas

Yelp Elite Gwyn C talks about how she evaluates businesses and how she chooses a star rating. Ranging from occasional freebies to general customer ser...

Biz Bite Episode 2 : Tapping Into Culture, Trends & Local Events

24 Oct 2023

Contributed by Lukas

Learn more about your ad choices. Visit megaphone.fm/adchoices

Jumping In: How Taking Risks is a Necessary Part of Growing Your Business

19 Oct 2023

Contributed by Lukas

When Nate Bennett and Thanat Tanachon first decided to open their martial arts facility, they wanted to shatter the misconception that martial arts is...

Biz Bite Episode 1 : Translating Your In-Person Experience Online

17 Oct 2023

Contributed by Lukas

Our first "Biz Bites" episode explores the critical concept of translating your in-store consumer experience into a compelling online presence. Creati...

Savoring the Small Business Journey With Angela Shen

12 Oct 2023

Contributed by Lukas

Two years ago, Behind the Review featured Angela Shen and her longstanding food tour business, Savor Seattle. Since then, Angela sold Savor Seattle an...

Building a Legacy One Restaurant at a Time

05 Oct 2023

Contributed by Lukas

Kei Concepts CEO Viet Nguyen takes the inspiration for his restaurant group from an unusual source — 14th century Italian banking dynasty Medici fam...

The Ultimate Guide to Teach Your Team Stellar Customer Service

28 Sep 2023

Contributed by Lukas

Stellar customer service is the core of every successful business. But the journey to get there is not always the easiest. How do you balance the reso...

The Trick to Getting 5-Star Reviews? A Little Bit of Magic.

21 Sep 2023

Contributed by Lukas

As the owner and solo employee at Trickery, a magic & comedy show in Chicago, Aaron Rabkin wears many hats — and not just ones with rabbits inside. ...

Using Feedback to Guide the Direction of Your Business

31 Aug 2023

Contributed by Lukas

Implementing feedback from all the reviews you receive as a business owner can be an overwhelming task but don’t make the mistake of overlooking the...

Ambitious Athletics Creates Community & Helps People Reach Their Goals

24 Aug 2023

Contributed by Lukas

From reaching out after one of his clients misses a class, to providing an affordable one week trial for new clients, Ambitious Athletics makes connec...

Success Is No illusion For A Baltimore Magic Show

17 Aug 2023

Contributed by Lukas

Emily chats with Spencer Horsman & Nicole Bailey, creators of an intimate magic experience that was ranked #2 in Arts & Entertainment on Yelp + Entrep...

Learning to Adapt to the Changing Market

10 Aug 2023

Contributed by Lukas

Wade Dickinson has been passionate about engraving since he was a young adult. He opened his business Heirloom Engravers and started taking on various...

Passion and Persistence: Sandra's Next Generation's Journey to 34 Years

03 Aug 2023

Contributed by Lukas

Sandra’s Next Generation, a soul food restaurant in New Haven, is #56 on Yelp’s Top 100 Places to Eat in the US in 2023. It’s not just the great...