In episode 19, we chat with Joe Hirsch about feedback. Most of us dread giving feedback and we're not that effective when we do. International lecturer and best-selling author Joe explains why our present method for feedback is flawed and he has made a career investigating how we can transform feedback from something we fear, to something that brings us joy. We discuss: The difference between good and bad feedback How feedback focuses on a past we can’t change and how we should embrace a new approach A new strategy of shifting feedback from what you see to helping people see for themselves - a “mirror holding” approach for self-reflection to provoke an insight The super practical WRAP approach to feedback over the “Praise Sandwich” The four steps to handle receiving feedback Joe Hirsch helps organizations design and deliver feedback without fear. He is an internationally recognized expert on leadership and communication, who makes research-based practices more accessible to improve the way people work, learn and lead. In his book The Feedback Fix, Joe presents a bold alternative to traditional feedback techniques and performance management practices. A lot of our listeners have asked for an episode on feedback, and we hope you take a lot from this great discussion with Joe. And in let's take this offline, Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Ashley on how to deal with a clique at work Get in touch: [email protected] or https://betteratwork.com.au Get in touch: [email protected] or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net About Joe Website: www.joehirsch.me TEDx: https://www.ted.com/talks/joe_hirsch_the_joy_of_getting_feedback Book: https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591 Podcast: https://open.spotify.com/show/0Hk8FyFkgiGrlocemkBLCd?si=7f3be9c5c618425f LinkedIn: https://www.linkedin.com/in/joemhirsch/ Twitter: https://twitter.com/joemhirsch See omnystudio.com/listener for privacy information.
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