Beyond Rent: Exploring Property Management
Episodes
The Evolution of Credit Reporting in Multifamily Housing
14 Dec 2025
Contributed by Lukas
Tony Milne, President and COO of CredHub, joins the podcast to discuss the evolving multifamily credit landscape, credit reporting as a behavior drive...
Mastering the Inspection Process in Property Management
30 Nov 2025
Contributed by Lukas
The inspection process can be challenging. It’s important for property management professionals to educate themselves on inspection best practices, ...
How Rent Advances Benefit the Property Management Industry
16 Nov 2025
Contributed by Lukas
Rent advances provide a way for landlords to use their rental income for everyday expenses at a fraction of the cost of credit cards or loans.Tom Smit...
RMUC Live 2025 – Impactful Conversations for Property Management Professionals
09 Nov 2025
Contributed by Lukas
Join us as Joe Easton—Rent Manager’s Director of Partnerships and Industry Relations, and host of Beyond Rent—interviews attendees and sponsors ...
Bitcoin: Real Estate’s New Best Friend
02 Nov 2025
Contributed by Lukas
Imagine if your property reserves could actually grow in value, rather than decline.Matthew Rudd, CEO and co-founder of BitReserve, joins the podcast ...
Smart Water Analytics
19 Oct 2025
Contributed by Lukas
Water usage can greatly affect an organization’s bottom line, especially in the property management industry.Dr. Ellie Graeden, Chief Data & Pro...
Debunking Common Myths About Public Adjusters
05 Oct 2025
Contributed by Lukas
In the property management industry, there are public adjusters who are in business to help people, and sadly, there are those who are only in busines...
Hope on the Ledger: Prevent Eviction & Boost Your Bottom Line
21 Sep 2025
Contributed by Lukas
Many Americans are one car accident, job loss, or medical emergency away from missing their rent payment. When a family is evicted, the damage is prof...
Mastering the Money Game: Cash Flow, Flexibility & Financial Innovation for Property Managers
07 Sep 2025
Contributed by Lukas
We’re entering an era when rent payments can be as personalized and seamless as paying for a Netflix subscription. Therefore, property managers who ...
Leveraging Software and AI for Owner Retention and Operational Efficiency
24 Aug 2025
Contributed by Lukas
Your maintenance operation isn’t just a vital component of your business; it’s part of your brand. Successful property managers treat maintenance ...
Leaning into Community Identity: Branding Beyond the Building
10 Aug 2025
Contributed by Lukas
Marketing a property is about building a brand that creates a unique community identity.Lynnette Morgan, leasing professional with Rookwood Properties...
How Renters Insurance Mitigates Risk
27 Jul 2025
Contributed by Lukas
Many property managers and owners aren’t fully aware of the potential financial and operational risks involved with not providing renters insurance....
Modern Leasing Starts with Service: Rethinking Tenant Screening in PropTech
13 Jul 2025
Contributed by Lukas
As the rental housing landscape becomes more competitive and compliance-driven, tenant screening is no longer just a background check. It’s a critic...
Financial Health for Residents
29 Jun 2025
Contributed by Lukas
Koray Oztekin, CEO and Founder of Zenbase, joins the podcast to discuss the financial health of American citizens, how economic burdens affect the min...
Innovations in Affordable Housing for Manufactured Homes
15 Jun 2025
Contributed by Lukas
Ramsey Cohen of Clayton Development Group joins the podcast to discuss how modern manufactured homes, CrossMod® innovation, and zoning reform are sha...
Analytics Over Instincts
01 Jun 2025
Contributed by Lukas
When searching for top talent, two major challenges that CEOs face are poor hiring decisions and disengagement. Dr. Krista Peterson of Culture Index j...
Why the Property Management Industry Needs Collaboration, Not Competition
18 May 2025
Contributed by Lukas
Jason Hull, Founder of DoorGrow, joins the podcast to discuss the state of the property management industry and how to grow your business so that you ...
How to Enhance Resident Experiences & Reduce Operational Costs with Smart Technology for Multifamily
04 May 2025
Contributed by Lukas
Sara Wiggs joins the podcast to discuss the resident experience in terms of technology and the ways smart home technology can maximize operational sav...
The Evolution of Manufactured Housing
20 Apr 2025
Contributed by Lukas
In the past, the manufactured housing industry was plagued with outdated terminology and negative connotations. Today, manufactured homes are no longe...
Career Path Enhancement with AI
06 Apr 2025
Contributed by Lukas
Artificial Intelligence (AI) continues to change the way we conduct business and shape how individuals perform various duties throughout their careers...
Success by Pushing Out of Your Comfort Zone
23 Mar 2025
Contributed by Lukas
Tara Samuels joins the podcast to discuss how stepping out of your comfort zone to make new connections can change your life, why networking takes wor...
Maintenance Coordination Utilizing the 5W Method
09 Mar 2025
Contributed by Lukas
Sam Heimerl joins the podcast to discuss how his organization transitioned from relying on a spreadsheet for maintenance requests to using Rent Manage...
Transforming Communities: A Veteran's Path from Military to Real Estate
23 Feb 2025
Contributed by Lukas
In this inspirational episode, Joe Jackson of Prime Oak Capital joins the podcast to discuss his journey from growing up in manufactured homes to bein...
Applying Lean Six Sigma to Streamline Multifamily Operations
09 Feb 2025
Contributed by Lukas
Lean Six Sigma helps identify and eliminate waste and optimize efficiency to add value for the customer. The multifamily industry has many complex pro...
AI Revolution in Property Management: Boosting Efficiency and Resident Satisfaction
26 Jan 2025
Contributed by Lukas
Artificial intelligence (AI) is continuously evolving and changing how we operate. While every residential property management company is different, m...
The National Apartment Association’s (NAA) 20 on the Rise Program
12 Jan 2025
Contributed by Lukas
In 2019, the National Apartment Association (NAA) launched the 20 in their Twenties Program, which was founded as a way for NAA to engage with emergin...
All About Amenities & Green Initiatives
29 Dec 2024
Contributed by Lukas
Implementing green initiatives and amenities has become increasingly important in the property management world. Both can positively impact the bottom...
How to Utilize AI for Effective Revenue Management
15 Dec 2024
Contributed by Lukas
The world of real estate investments has many challenges—lack of visibility and transparency across data sets; errors in data sets; potential loss o...
Rent Manager User Conference Live With Uptown Rental Properties
08 Dec 2024
Contributed by Lukas
Angie Reynolds of Uptown Rental Properties joins the podcast live at the 2024 Rent Manager User Conference (RMUC) to discuss her 20+ year career in th...
Career Advancement in the Multifamily Industry
01 Dec 2024
Contributed by Lukas
There are multiple layers involved in developing a strong career path in property management—building a foundation in industry awareness; understand...
The Future of Leasing Technology
17 Nov 2024
Contributed by Lukas
As companies progress nowadays, many are moving away from the “grow at all costs” philosophy and toward a more specialized approach—focusing on ...
Pricing Optimization & Lease Renewals
03 Nov 2024
Contributed by Lukas
Pricing units is a very manual, time-consuming process, especially during lease renewals. Leveraging a revenue management tool can help by providing a...
Accessible Housing for Property Management
20 Oct 2024
Contributed by Lukas
According to the CDC, over 70 million U.S. adults are disabled in some way. As a result, accessible housing is an important dwelling type for the prop...
How an Owner Benefit Package Can Maintain and Maximize Relationships
06 Oct 2024
Contributed by Lukas
With so many regulations to follow in the property management industry, it can be challenging for property managers to ensure compliance, maintain day...
Improving Operations Through Automation Software
22 Sep 2024
Contributed by Lukas
Transitioning from a manual software process to an automated process can be challenging. However, when automation software is implemented correctly, i...
How Generative AI is Streamlining Property Management
08 Sep 2024
Contributed by Lukas
Artificial Intelligence (AI) is a continually evolving technology, especially for the property management industry. Samantha Bohm of Collen AI joins t...
Customer and Resident Retention Strategies You Can Use
25 Aug 2024
Contributed by Lukas
While customer and resident retention is a simple concept to understand, it’s not always easy to maintain in a competitive environment.Tom Clements ...
What to Expect from the Rent Manager User Conference (RMUC)
11 Aug 2024
Contributed by Lukas
The Rent Manager User Conference (RMUC) is taking place this fall. Brittany Christerson, COO of London Computer Systems/Rent Manager, joins the podcas...
How to Eliminate Owner Churn and Grow Your Portfolio
28 Jul 2024
Contributed by Lukas
Owner retention is a challenge with the average churn or attrition rate in the property management industry at about 25%. Even if you’re performing ...
Reducing Fraud with Income Verification
14 Jul 2024
Contributed by Lukas
The rise in fraud has created a need for advanced technology to verify resident income through various screening processes in the property management ...
The Importance of EV Charging for Multifamily Communities
30 Jun 2024
Contributed by Lukas
As electric vehicles (EV) continue to rise in popularity, there is a growing need for EV charging stations in the multifamily industry. Unfortunately,...
The Past, Present, & Future Of Property Management
16 Jun 2024
Contributed by Lukas
Beyond Rent has reached its 100th episode! To celebrate, we’ve added video to enrich your podcast experience. You can also follow Beyond Rent on soc...
Creating Investment Value in Challenging Times
02 Jun 2024
Contributed by Lukas
Very few things are as important as where someone lives. Scott Jacobson of Onward Equity joins the podcast to discuss how to create investment value f...
The Importance of Data Warehouses
19 May 2024
Contributed by Lukas
Companies are more successful and efficient when they have current, accurate data. Employing metrics, dashboards, and data warehouses—a central repo...
Interview Best Practices for Real Estate Professionals
05 May 2024
Contributed by Lukas
The job market has changed significantly over the last five years and there’s more competition than ever for mid- to upper-level real estate positio...
Ways to Maximize your Insurance Claims
21 Apr 2024
Contributed by Lukas
When filing insurance claims, many companies attempt to do so without the assistance of a public adjuster, which can have a negative impact on their b...
Maintaining Company Culture Through Hiring Best Practices
07 Apr 2024
Contributed by Lukas
Creating a strong culture by living your company’s core values—from the top down—is key to hiring the best people for your organization. Pete Ne...
How to Successfully Invest in Rental Properties
24 Mar 2024
Contributed by Lukas
When investing in rental properties, most people (including realtors) don’t fully understand what’s needed to be successful. Steven Andrews of SOA...
Cybersecurity Awareness in a Post-Pandemic World
10 Mar 2024
Contributed by Lukas
Post-pandemic, the information technology landscape continues to evolve and cybersecurity awareness is more important than ever, especially with the r...
Reducing Capital Expenses with Effective Tree Management
25 Feb 2024
Contributed by Lukas
When not managed properly, trees can adversely impact a property—increasing capital expenses, affecting roads and utilities, and causing safety haza...
Implementing a Change Management Process
11 Feb 2024
Contributed by Lukas
Achieving team buy-in when an organization goes through a change-management scenario can be challenging. Matthew Tringali of BetterWho joins the podca...
Applying A Preventative Maintenance Mindset To Your Parking Lots
28 Jan 2024
Contributed by Lukas
The lots we park our vehicles in aren’t regularly on most people’s minds—but they are for John Evans of EverLine. An expert in pavement maintena...
Using Tech To Simplify Expense Management & Tracking
14 Jan 2024
Contributed by Lukas
Tracking down missing receipts is just as painful as trying to remember what was purchased in the first place. Fortunately, technology is changing thi...
Using AI In Property Management Without Losing The Human Touch
31 Dec 2023
Contributed by Lukas
Artificial intelligence (AI) is a global hot topic. AI is poised to have an impact on how we conduct business and interact with each other for years t...
10 Rapid-Fire Questions With An Expert Business Consultant
17 Dec 2023
Contributed by Lukas
No matter how great a person is at their job, we can all learn and grow from others. Usually, that involves a manager, coach, or consultant helping us...
Creating A Full Digital Experience For Residents
03 Dec 2023
Contributed by Lukas
With the industry focused on improving the resident experience, technology is often leveraged to make those improvements. Cristine Brown of Rhino join...
Technology-Driven Property Access Systems
19 Nov 2023
Contributed by Lukas
Granting access to a property goes much further than just its residents. It impacts every person who visits or works there. On this episode, Cyrus Cla...
Investing In Real Estate Syndication
05 Nov 2023
Contributed by Lukas
There are many ways you can invest in real estate, including owning and managing properties. However, some prefer to hire a professional property mana...
How Proptech Can Pave The Way For Centralization
22 Oct 2023
Contributed by Lukas
A key component to centralizing operations is implementing the right technology. Mike Branam of PointCentral has worked in the smart technology indust...
Launching A Successful Resident Benefits Package
08 Oct 2023
Contributed by Lukas
Many property management companies have implemented resident benefits packages to enhance the living experience at their properties and generate more ...
Ensuring Speed And Confidence In The Resident Screening Process
24 Sep 2023
Contributed by Lukas
Screenings continue to be a critical part of the resident lifecycle. Incorporating the right processes and technology is key to finding ideal resident...
Ancillary Service Contract Management
10 Sep 2023
Contributed by Lukas
Amid a multitude of tasks and priorities, it’s easy to lose track of the vendors that supply ancillary services to your residents. Resources like in...
Giving Credit Where It’s Due
27 Aug 2023
Contributed by Lukas
An individual’s credit score can have a serious impact on their financial health, yet most rent payments are not reported to credit bureaus. On this...
ChatGPT's Impact on Property Management
13 Aug 2023
Contributed by Lukas
Artificial intelligence isn't new. However, there have been significant advancements in the past year—such as ChatGPT and Dall-E 2—that have ...
Prioritizing Delinquency Management
30 Jul 2023
Contributed by Lukas
Ensuring accurate and timely late notices is a critical first step in any delinquency-management process. However, amid a multitude of other tasks, it...
Elevating the Resident Experience
16 Jul 2023
Contributed by Lukas
With the industry’s continued focus on resident experience, there’s no shortage of ideas, opinions, and tools available on this topic. Koryn Okey ...
Designing A Better Strategy For Utility Costs
02 Jul 2023
Contributed by Lukas
Utilities are one of the highest incurred expenses at most properties. Yet, this critical expenditure often receives less attention because of its com...
Long-Term Planning with a Reserve Study
18 Jun 2023
Contributed by Lukas
Maintaining an asset should be a top priority; however, when faced with the daily tasks of operating a property management company, that priority is o...
Manufactured Housing Provides Affordable Housing Solutions
04 Jun 2023
Contributed by Lukas
The manufactured housing industry has changed dramatically over the decades and is producing high-quality, affordable housing solutions for residents ...
Why is Diversity, Equity, and Inclusion Important in the Workplace?
21 May 2023
Contributed by Lukas
Diversity, Equity, and Inclusion (DE&I) is quickly coming to the forefront of the property management industry because of advocates like Todd Hign...
Using Technology To Create High Output Teams
07 May 2023
Contributed by Lukas
Technology empowers us to do more than ever before. But have you ever wondered if technology really makes us more productive? In this episode, Braedon...
Unlock Your Problem-Solving Potential
23 Apr 2023
Contributed by Lukas
Every day, our jobs ask us to overcome unique challenges as we work to improve our businesses. Utilizing data can be an effective way to uncover chall...
Improving Housing Through Better Construction
09 Apr 2023
Contributed by Lukas
While most of us focus on the management of residential properties, the construction of a building has a huge impact on housing costs, too. Mike Kaedi...
Achieving Maintenance Excellence
26 Mar 2023
Contributed by Lukas
Maintenance continues to be a hot topic in our industry, especially in view of increasing costs and challenges in the labor market. Ray Hespen of Prop...
5 Tips to Cultivate Growth in 2023
12 Mar 2023
Contributed by Lukas
Looking to grow and strengthen your company in 2023? Join Joe Easton as he revisits 5 great conversations that will give you the insight and inspirati...
NAA Chimes in on the Renters Bill of Rights
26 Feb 2023
Contributed by Lukas
On January 25th, the White House released the Renters Bill of Rights, which has tremendous implications on our industry. From screening to rent increa...
Creating An Anti-Fragile Business
12 Feb 2023
Contributed by Lukas
Creating a resilient business requires constant focus and attention. One method of achieving this goal is the concept of anti-fragility. Jared Behrens...
Shifting to Centralized Leasing
29 Jan 2023
Contributed by Lukas
For years, centralized leasing has been a hot topic in the property management industry. As a result of implementing technology and recent shifts in w...
Scaling Through Process Mapping
15 Jan 2023
Contributed by Lukas
Whether you’re trying to scale your business or simply improve efficiency, many agree that maximizing your team's time is critical. One of the ...
Trends Impacting Real Estate In 2023
01 Jan 2023
Contributed by Lukas
With the start of a new year, many are thinking about changes in our industry and how to best prepare their businesses for what’s to come. Learning ...
Better Outcomes With A Pest Control Strategy
18 Dec 2022
Contributed by Lukas
Maintaining a great property requires a plan to ensure it looks and functions well. However, pest control services don’t always make the list when i...
Reaping The Benefits of AP Automation
04 Dec 2022
Contributed by Lukas
Accounts Payable (AP) may not be the first item you consider when looking for ways to improve operations, costs, and employee morale, but maybe it sho...
Reduce Risk With Renters Insurance
20 Nov 2022
Contributed by Lukas
Renter Insurance isn't a new concept—however, many residents choose not to purchase coverage, which puts themselves and property owners at risk...
EOS & How It Can Impact Your Business
06 Nov 2022
Contributed by Lukas
Much like your computer or phone, every business needs an Entrepreneurial Operating System (EOS) to ensure it runs efficiently. EOS is a simple set of...
Inflation & Its Impact On Rental Rates
23 Oct 2022
Contributed by Lukas
Inflation is impacting every aspect of life, including the housing and rental market. Many property owners and managers have found themselves with rat...
Fair Housing Best Practices
09 Oct 2022
Contributed by Lukas
As you look to find the right residents for your property, it is critical that you follow fair housing regulations. Keep in mind, there is room for in...
Connecting Tech, Residents, & Revenue
25 Sep 2022
Contributed by Lukas
Our industry loves to talk about technology, resident experience, and driving revenue—but those topics are often discussed separately. Brian Cowger ...
Unleash The Power Of AI Leasing
11 Sep 2022
Contributed by Lukas
Creating better leasing experiences using the latest technology is a common goal in our industry. Implementing solutions that expedite and automate pr...
Finding Passion For Student Housing
28 Aug 2022
Contributed by Lukas
Some people can answer the “what do you want to be when you grow up?” question from a young age—and the answer doesn’t waiver. In the property...
Enhance Your Business With Remote Professionals
14 Aug 2022
Contributed by Lukas
Whether you call them virtual assistants, outsourced workers or remote professionals, many property management companies have found ways to expedite t...
Mentoring Next Generation Leaders
31 Jul 2022
Contributed by Lukas
One of the greatest accomplishments a leader can achieve is inspiring future leaders. However, it takes a lot of focus and dedication to mentor others...
Lower Risk with In-House Vendor Management
17 Jul 2022
Contributed by Lukas
In an industry that’s seeing rapid growth in property management technology, it’s tempting to automate and outsource everything. But it’s import...
Fast Growth Achieved Through Tech Adoption
03 Jul 2022
Contributed by Lukas
After decades in the manufactured housing industry, the Blank family knows that "doing things the same way they've always been done," w...
Top Tips For Maximizing The Value Of A Conference
19 Jun 2022
Contributed by Lukas
Conferences and trade shows help you stay engaged with your industry by meeting like-minded people, learning about the latest trends, and achieving pe...
Navigating the Labor Shortage
05 Jun 2022
Contributed by Lukas
One of the most common concerns among business leaders is hiring and retraining good people. This topic has received renewed attention amid ongoing em...
Fostering Tech Adoption Among Onsite Teams
22 May 2022
Contributed by Lukas
Staying current and implementing new technology can propel a company toward greater success. However, getting your team to embrace change isn't a...
The Benefits Of Becoming Pet Passionate
08 May 2022
Contributed by Lukas
Nearly 70% of American households have at least one pet, which means most renters are searching for pet-friendly rentals. For many property managers, ...
Making Your Mark In a Crowded Market
24 Apr 2022
Contributed by Lukas
Dealing with competition is part of any business, especially in the property management industry. As local, regional, and national operators expand, t...
Improving Operations Through Automated Processes
10 Apr 2022
Contributed by Lukas
Creating new processes can be time consuming, but they’re a key factor in driving operational growth and stability. Consistent procedures help ensur...
Implement Systems That Fuel Growth
27 Mar 2022
Contributed by Lukas
We’re all seeking growth in our businesses. While most of us believe that we are headed in that direction, not every business will see that hoped-fo...