Bite-Sized Dental Marketing
Episodes
How to Stay Relevant in Google & AI Search (Generic Content Isn't the Answer)
17 Jun 2026
Contributed by Lukas
Your website ranks number one. So why is ChatGPT sending patients somewhere else?Six months ago, ranking number one for Invisalign in your city was th...
Delegation, Not Abdication: The One Word that Beats Owner Fatigue
12 Jun 2026
Contributed by Lukas
The Year-Ten Slump Nobody Warns Practice Owners AboutYou bought the practice, made it through the honeymoon, brought in the systems, and watched it gr...
The Reluctant Private Buyer: Why Interest Isn't Turning Into Patients
09 Jun 2026
Contributed by Lukas
Imagine paying taxes your entire working life toward a national health service, and then being told there's no dentist near you accepting NHS patients...
The Gap Between the Click and the Chair
21 May 2026
Contributed by Lukas
A patient fills out your form at 8 p.m. on a Tuesday. What happens next?The gap between the click and the chair is the one operational problem that ki...
Empty Chairs & Hard Truths: Inside The NHS Pressure Cooker
08 May 2026
Contributed by Lukas
Dr. Haffner works across two practices in Manchester. One NHS, one fully private. Given his experience, he’s got a clear-eyed view of what the press...
What We Got Wrong About UK Dentistry (And What We’re Still Learning)
08 May 2026
Contributed by Lukas
We went into this thinking UK dentistry was a mirror of the US, just with different accents and a national health system in the mix. What we actually ...
A Young UK Dentist Who Saw the NHS From the Inside and Is Walking Away
28 Apr 2026
Contributed by Lukas
What the NHS Can Teach US Dentists (Even If You'd Never Work in It)The UK dental system is a mess. And honestly? It's a fascinating one.In this episod...
Two Countries, Same Problem, Different Stages
28 Apr 2026
Contributed by Lukas
Is UK Dentistry a Preview of Where The US is Headed?The pressures facing independent practices in the U.S. aren't unique. The UK has been living with ...
The Real Bottleneck Stalling Your Practice Growth
22 Apr 2026
Contributed by Lukas
Your doctor's schedule is full. So why doesn't the practice feel like it's growing?This is one of the most common and most frustrating places a practi...
Your Guide to Reducing Dental Insurance Dependence | Sandi Hudson
31 Oct 2025
Contributed by Lukas
Is dental insurance slowly draining your profit and your passion for dentistry?Many dentists today are working harder, seeing more patients, and yet t...
Story-E-O: The Power of Storytelling in Dental Marketing (Part 2)
23 Oct 2025
Contributed by Lukas
PART 2 - It’s not enough to be seen online—you must tell a story. Generic SEO tactics like "dentist in [city]" or saying you'll treat your patient...
Burnout to Bulletproof: Leadership Lessons for Dentists | Dr. Craig Spodak
03 Oct 2025
Contributed by Lukas
What’s really driving dentist burnout—and how can you build a practice that actually gives you freedom? It’s not just insurance. It’s not just...
Why Dentists Struggle With Leadership (and How to Fix It) | Marissa Krugov
19 Sep 2025
Contributed by Lukas
Marissa Krugov is a culture and leadership expert who helps dentists turn struggling teams into thriving practices. With decades of experience spannin...
7 Practical Changes for Real Growth | Dr. Christopher Phelps
05 Sep 2025
Contributed by Lukas
Dr. Christopher Phelps isn’t just a dentist—he’s a practice-growth expert who turned behavioral science into chairside results. A CMCT (Cialdini...
Why Google Reviews = New Patients | Dr. Leonard Tau
26 Aug 2025
Contributed by Lukas
Dr. Leonard “Len” Tau isn’t just The Reviews Doctor; he helped write the playbook for turning Google stars into scheduled new patients. A former...
"Story-E-O": The Power of Storytelling in Dental Marketing (Part 1)
25 Aug 2025
Contributed by Lukas
It’s not enough to just be seen online... You must tell a story. Generic SEO tactics like "dentist in [city]" or saying you "treat patients like fam...
Hygiene Growth, Dropping Insurances & Systems That Work | Gary Takacs
14 Aug 2025
Contributed by Lukas
Gary Takacs is one of the most respected voices in the dental coaching profession. For over 40 years, he’s been helping dentists create practices th...
30 Years of Dental Marketing—In 40 Minutes | Fred Joyal
29 Jul 2025
Contributed by Lukas
Fred Joyal is a dental marketing pioneer. As the co-founder of 1-800-DENTIST, Fred revolutionized how practices attract patients, spending over $500 m...
What Dental School Never Taught You (But Should) | Dr. Paul Henny
22 Jul 2025
Contributed by Lukas
Dr. Paul Henny is a dentist with over 40 years of experience. Early in his career, Dr. Henny faced a common challenge: many patients didn’t accept h...
Why 90% of Dental Patients Say No | Dr. Paul Homoly
07 Jul 2025
Contributed by Lukas
What’s really stopping patients from saying yes to big treatment plans? It’s not your fees. It’s not your clinical skills. And it’s not your t...
What the Data Says About Dental Marketing | Justin Strong
27 Jun 2025
Contributed by Lukas
Justin Strong, founder and CEO of Room 118, shares what he's learned from analyzing over 4.4 million data points across 1,000 dental practices. From S...
#34: Tariffs, Taxes & Financial Strategies for Dentists
12 May 2025
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, we sit down with Taylor Hill, a CPA and CFP at Cerity Partners, for a conversation about the financial...
#33: Master Phone Skills & Patient Conversations
06 May 2025
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, Eric sits down with Callie Ward, CEO of Dash Dental Consulting, to explore the crucial role phone skil...
#32: Building a Dental Legacy from Scratch | Dr. Reema Arnouk’s Story
06 Mar 2025
Contributed by Lukas
Building a dental practice is challenging—starting over in a new country makes it even tougher. Dr. Reema Arnouk of Foothill Family Dental Group sha...
#31: Hiring in 2025: What Dentists Need to Know About Recruiting
03 Mar 2025
Contributed by Lukas
The hiring game in dentistry has changed—big time. If you're a practice owner struggling to find (and keep) top-tier hygienists and assistants, you’...
# 30: Predictions for Dental Marketing in 2025: AI, Authentic Content & Patient Connections
27 Jan 2025
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, Andre and Eric founders of Pain-Free Dental Marketing discuss their bold predictions for 2025. They ex...
#29: The Key to Attracting Patients? Their Story, Not Yours
07 Jan 2025
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, Ian and Eric dive into the transformative power of patient-centered marketing. They break down how den...
#28: The Secret to Better Hygiene Profits and Practice Success
30 Dec 2024
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, we sit down with Shannon Snell, the powerhouse behind Dental Consulting Co. Shannon brings over a deca...
#27: What Dentists Need to Know About DSOs, Staffing, and Systems
18 Dec 2024
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, we’re thrilled to chat with Melissa Scott, a seasoned dental professional whose career journey spans...
#26: Building Your New Patient Pipeline: Game-Changing Marketing Advice
14 Dec 2024
Contributed by Lukas
In this episode, Eric and Ian explore the vital relationship between dentists and their marketing teams, emphasizing the importance of collaboration i...
#25: Dentistry Meets Medicine: Redefining Patient Health
12 Dec 2024
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, Dr. Alice Hale shares her inspiring journey from teenage dental assistant to leading a patient-focused...
#24: Daily Wellness Tips for Dentists: Stay Healthy and Energized
07 Dec 2024
Contributed by Lukas
In this episode of "Bite-Sized Dental Marketing," we sit down with Ken and Tudor from Tooth Tone Club, experts in helping dentists and dental teams st...
#23: AI, Call Tracking, & Boosting Dental Patient Experience
06 Dec 2024
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, we’re joined by Christopher Nelson, Senior Manager of Vertical Marketing at CallRail, to explore how...
#22: 10 Years of Growth: The Story Behind Pain-Free Dental Marketing
04 Dec 2024
Contributed by Lukas
In this special episode of Bite-Sized Dental Marketing, Eric and Ian look back on a decade of growth and success as they mark their tenth anniversary....
#21: From Legacy to Future: How to Nail Your Dental Practice Transition
02 Dec 2024
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, Eric, Saurya, Andre, and Ian tackle the intricacies of dental practice transitions. Whether you're a r...
#20: Master Patient Communication & Case Acceptance with All-Star Dental Coaching
27 Nov 2024
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, we’re joined by Eric Vickery, President of Coaching at All-Star Dental Academy. With over two decade...
#19: Struggling with Accountability? Here’s How to Fix It in Your Dental Practice
26 Nov 2024
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, we're joined by the brilliant Shelley Bostrom of Align My Practice. Shelley brings her extensive exper...
#18: Essential Tax Tips Every Dentist Should Know
20 Nov 2024
Contributed by Lukas
In this episode of Bite-Sized Dental Marketing, we team up with Kevin Bray, partner at Dental Accounting Group, to discuss essential tax strategies sp...
#17: What Dentists Need to Know About Going Fee-for-Service
12 Nov 2024
Contributed by Lukas
In this informative episode, Eric teams up with Ian to break down one of the biggest decisions dental practice owners face: transitioning from insuran...
#16: Unique Marketing Strategies for New & Growing Dental Practices
06 Nov 2024
Contributed by Lukas
In this episode, Eric and Ian discuss strategies for launching and growing a successful dental practice. They provide valuable insights for both new d...
#15: Dr. Kyle Stanley on AI, Burnout & Dental Practice Success
18 Oct 2024
Contributed by Lukas
In this exciting episode, Eric sits down with Dr. Kyle Stanley, a global speaker, AI innovator, and clinical dentist, to explore the modern challenges...
#14: How AI is Revolutionizing Dental Marketing in 2024
06 Oct 2024
Contributed by Lukas
In this brief but exciting episode, Eric sits down with Jake and Saurya, the driving forces behind our paid media and product teams, to share how Pain...
#13: Mastering Dental Practice Management with Miranda Beeson
03 Sep 2024
Contributed by Lukas
Eric is joined by Miranda Beeson, the Director of Education and Lead Practice Coach at Act Dental Coaching. Miranda shares her career journey and draw...
#12: Embrace Authenticity: Dental Coach, Heather Crocket's Success Tips
18 Aug 2024
Contributed by Lukas
In this exciting episode, Heather Crocket, a lead practice coach at Act Dental, shares her journey from dental assistant to coach. Heather and Eric em...
#11: Big City vs. Small Town Dental Marketing Strategies
04 Aug 2024
Contributed by Lukas
In this engaging episode, Eric and Ian explore the world of dental marketing, comparing the unique challenges and opportunities found in big cities ve...
#10: Jenni Poulos on Positive Priming and Leadership in Dental Practice Success
24 Jul 2024
Contributed by Lukas
Join us for a fascinating episode with special guest Jenni Poulos, the lead practice coach and marketing director at Act Dental. Jenni shares her jour...
#9: The Business Side of Dentistry: Expert Tips from CPA David Goodman
16 Jul 2024
Contributed by Lukas
In this episode, Eric sits down with David Goodman from PKF O'Connor Davies to discuss financial strategies for dental practices. With years of experi...
#8: Chad Wooters on Integrating Sleep Medicine for Dental Success
02 Jul 2024
Contributed by Lukas
In this episode, Eric sits down with Chad Wooters from Awaken2Sleep to explore how dentists can seamlessly integrate dental sleep medicine into their ...
#7: The Critical Role of Your Dental Front Desk: Elevate and Empower
25 Jun 2024
Contributed by Lukas
In this engaging episode, Eric and Ian explore the often-overlooked yet pivotal role of the front desk in dental practices. Their unique insights will...
#6: Guiding Dental Practices to Achieve Their Vision with Ariel Juday
18 Jun 2024
Contributed by Lukas
Ariel Juday, an elite practice coach at Act Dental, shares her philosophy and methods for helping dental practices optimize operations and achieve the...
#5: Adapting to Evolving Dental Patient Expectations with Amol Nirgudkar
11 Jun 2024
Contributed by Lukas
Join us in this insightful episode where Eric sits down with Amol Nirgudkar, CEO of Patient Prism, to explore innovative strategies in dental marketin...
#4: Shelly VanEpps Explores the Power of Dental Coaching
05 Jun 2024
Contributed by Lukas
In this episode, Eric is joined by Shelly VanEpps from All-Star Dental Academy to explore crucial topics for dentists, covering everything from patien...
#3: Overcoming Dental Practice Challenges with Janet Hagerman
29 May 2024
Contributed by Lukas
Eric sits down with Janet Hagerman, a distinguished international speaker, author, and consultant renowned for her 30-plus years of expertise in denta...
#2: Shelley Bostrom on Clear Aligner Success & Dental Team Dynamics
24 May 2024
Contributed by Lukas
In this episode, Eric is joined by Shelley Bostrom, founder of Align My Practice. Shelley draws on her extensive background across the dental industry...
#1: Maximize Dental Marketing: Creative Ads & Budget Strategies
21 May 2024
Contributed by Lukas
In this episode, Ian and Jake, Pain-Free Dental Marketing's paid media expert, explore the intricate dance between the sustained growth driven by SEO ...
#100: Dr. Mehta's Vision: Precision & Passion in Dental Care
15 May 2024
Contributed by Lukas
Join us for a captivating episode with the talented Dr. Ashish Mehta from Reflections Dental Group. This discussion not only highlights Dr. Mehta’s ...
#99: 3 Key Questions Every Dentist Should Ask Their Marketing Team
21 Mar 2024
Contributed by Lukas
In this episode, Eric and Ian highlight the importance of clear communication between dentists and their marketing teams. They stress the need for den...
#98: Tailoring Your Dental Marketing Budget: From Startups to Specialties
12 Mar 2024
Contributed by Lukas
In this episode, Eric & Andre simplify marketing wisdom into practical tips for dental practices, focusing on crafting a marketing budget aligned ...
#97: Matt Garratt's Strategies for Dental Membership Plan Success
07 Mar 2024
Contributed by Lukas
In this episode, join us as Matt Garratt from Membersy highlights the transformative power of dental membership plans for dental practices. Whether yo...
#96: The Power of Team Dynamics in Dentistry
23 Feb 2024
Contributed by Lukas
Eric is joined by Kristyn, the creative force behind Pain-Free Dental Marketing, to explore the transformative impact of team dynamics on dental pract...
#95: Streamline Your Dental Practice: Prioritize, Delegate, Succeed
16 Feb 2024
Contributed by Lukas
In this enlightening episode, Eric & Ian explore innovative strategies for enhancing dental practice productivity. They discuss the Eisenhower mat...
#94: Optimizing Dental Care by Integrating Specialty Services
01 Feb 2024
Contributed by Lukas
In this episode, we are excited to welcome back Dr. Dominique Fufidio, who shares her transformative journey from dental practice owner to spearheadin...
#93: Navigating Social Media Trends in Dentistry with Mary Robb
25 Jan 2024
Contributed by Lukas
In this episode, we feature Mary Robb from Social Practice, who brings a wealth of experience in discussing the evolving trends of social media for 20...
#92: Steve Jensen on Data-Driven Dental Practice Management
17 Jan 2024
Contributed by Lukas
Steve Jensen from Dental Intelligence offers expert insights on modern dental practice management, focusing on analytics, relationship-based marketing...
#91: Dr. Woods Discusses Adaptation and Resilience in Dentistry
09 Jan 2024
Contributed by Lukas
In this episode, we welcome Dr. Adam Woods from Dentistry on 43, who shares his experiences in dentistry. He addresses the challenges of starting a de...
#90: Dr. Matt Allen on Revolutionizing Dental Care with Patient Feedback
02 Jan 2024
Contributed by Lukas
Join us in this engaging episode as Eric sits down with Dr. Matt Allen from DifferentKind, exploring the innovative intersection of patient care and d...
#89: Internal Strategies for Dental Practice Growth
27 Dec 2023
Contributed by Lukas
Join Eric and Ian from Pain-Free Dental Marketing as they discuss effective strategies for boosting your dental practice's marketing efforts internall...
#88: Elevate Your Dental Practice: CEO Mindset with Doug Fettig
18 Dec 2023
Contributed by Lukas
In this episode, Doug Fettig from Dental Dollars & Sense joins us to share his expertise in helping dentists develop a CEO mindset, essential for ...
#87: Exploring Biomimetic Dentistry with Dr. Conor Perrin
14 Dec 2023
Contributed by Lukas
In this episode, we have the pleasure of hosting Dr. Conor Perrin from The Tooth Co., an innovator and visionary in dental care. Learn about the uniqu...
#86: Niche Down to Stand Out: Dental Marketing Strategies
06 Dec 2023
Contributed by Lukas
In this episode, Kristyn, the creative force at Pain-Free Dental Marketing, explores the nuances of niche marketing for dental practices aiming to sta...
#85: Dental Marketing Spend - Assessing Value & Allocation
29 Nov 2023
Contributed by Lukas
This episode focuses on the complexities of allocating your marketing budget effectively. Eric & Ian explore topics such as maintaining your digit...
#84: Three Simple SEO Strategies for Your Dental Practice
20 Nov 2023
Contributed by Lukas
In this engaging episode, Pain-Free Dental Marketing's SEO strategist, Hannah, shares practical and easy-to-implement SEO tips that any dentist or den...
#83: Dr. Carmichael's Dental Heritage & Practice Philosophy
15 Nov 2023
Contributed by Lukas
Join Dr. Bryan Carmichael, a seasoned dentist from Watauga Dental Center, as he shares the story of his journey into dentistry, influenced by a family...
#82: A Guide to the Ultimate Dental Marketing Partnership
07 Nov 2023
Contributed by Lukas
In this episode, the Pain-Free Dental Marketing team explores what defines the ideal marketing client, placing an emphasis on collaboration. They navi...
#81: Melinda Heryford on Personality Insights for Cohesive Dental Teams
03 Nov 2023
Contributed by Lukas
In this enlightening episode, Melinda Heryford of Practice Management Consulting offers expert insights into understanding team dynamics in the dental...
#80: Dr. Schuster's KISS Principle in Orthodontics
30 Oct 2023
Contributed by Lukas
In this episode, Dr. Schuster of Magnolia Ridge Dentistry shares her expert insights into simplifying complex dental concepts, making them understanda...
#79: Mastering Dental Metrics: Financials & KPIs with Kristen Ashley
27 Oct 2023
Contributed by Lukas
In this episode, Kristen Ashley of Duckett Ladd breaks down the essentials of effective dental practice management. She discusses the importance of un...
#78: Level Up with Subscribili: A Guide to Dental Subscription Plans
23 Oct 2023
Contributed by Lukas
Are you curious about how in-house dental membership plans can elevate your practice's revenue and patient loyalty? Subscribili's state-of-the-art man...
#77: Elevate Your Dental Practice with Fortune Management
18 Oct 2023
Contributed by Lukas
In today's episode, Jennifer Surette, a dental coaching expert at Fortune Management, offers invaluable insights into growing a successful dental prac...
#76: First Impressions in Dentistry: Mastering the Initial Call
16 Oct 2023
Contributed by Lukas
Today, Tosha Matthews from Aesthetic & Implant Dentistry of Lubbock discusses the art of authentic patient engagement. She places a particular emp...
#75 [HTTM]: Fee-for-Service vs. PPO Dental Marketing Approaches
13 Oct 2023
Contributed by Lukas
HTTM (How To Tactically Market): In today's episode, we're discussing the tactical differences between marketing for fee-for-service dental practices ...
#74: The Real Bite on DSOs vs Private Sales with Kyle Francis
11 Oct 2023
Contributed by Lukas
Kyle Francis of Professional Transition Services digs deep into the timely subject of selling dental practices—covering everything from the stigmas ...
#73: Dr. Morgan on Building a Dental Practice with Heart
06 Oct 2023
Contributed by Lukas
In this episode, we talk to Dr. Davis Morgan from Aesthetic & Implant Dentistry of Lubbock. Renowned for his compassionate approach, business acum...
#72: Adapt & Thrive: Dental Shifts with Santosh Patel
04 Oct 2023
Contributed by Lukas
Today, we're joined by Santosh Patel of Complete Specialty Solutions. This company specializes in supporting general dental offices by managing admini...
#71: Jason Hite on Financial Strategies for Thriving Dental Practices
29 Sep 2023
Contributed by Lukas
As Director of Business Development at Crossroads Tax Advisors, Jason Hite specializes in offering financial and strategic advice to dentists and dent...
#70: Navigating Financials & Culture with Dental CPA David Goodman
25 Sep 2023
Contributed by Lukas
Today's episode features David Goodman of PKF O'Connor Davies, a CPA firm with a specialized focus on the dental industry. David brings us their annua...
#69: Dr. Knight's Journey to a Fee-for-Service Dental Practice
22 Sep 2023
Contributed by Lukas
Today, we're joined by Dr. Knight from Knight Dental Care, a talented dentist who not only has years of experience but also comes from three generatio...
#68 [HTTM]: A Smooth Transition Guide to Integrating a New Associate Dentist
18 Sep 2023
Contributed by Lukas
HTTM (How To Tactically Market): Today's episode focuses on the best practices for integrating a new associate dentist into an existing dental practic...
#67: Referrals & Reviews: The Dynamic Duo Your Dental Practice Needs
13 Sep 2023
Contributed by Lukas
In this episode, Eric and Stephanie explore the intricacies of effective dental marketing, emphasizing the pivotal role of word-of-mouth referrals and...
#66: Strategic Dental Practice Communication with Liz Navarro
11 Sep 2023
Contributed by Lukas
In this episode, Liz Navarro founder of Liz Navarro + Co. and professor of public speaking at SMU, discusses the essential role of effective communica...
#65: Holistic Dentistry & Sleep Apnea: Dr. Jung's Expert Solutions
08 Sep 2023
Contributed by Lukas
In this episode, we are joined by Dr. Jiyoung Jung from Central Park Dental & Orthodontics, a three-time recipient of D Magazine's "Best Dentist" ...
#64: The Dual Art of Dentistry & Business with Ben Hernandez
07 Sep 2023
Contributed by Lukas
Get ready to elevate your dental practice with actionable advice from Ben Hernandez of Skytale Group. Ben outlines business strategies essential for a...
#63: Smart Staffing for Dental Practices: Edwards & Associates Breaks It Down
04 Sep 2023
Contributed by Lukas
Staffing can be a complex issue for dentists and dental practice owners. In this episode, Ash Faizullah from Edwards & Associates offers actionabl...
#62: Smiles & Science: Dr. Meltzer on Global Dental Trends
31 Aug 2023
Contributed by Lukas
In this episode, Dr. Meltzer from Advanced Oral Specialty Group shares with us his unmatched wisdom on dental practice growth and success. Dr. Meltzer...
#61: Keith Miller on Dentistry's Big Shift: Solo Practice vs Group Affiliated
30 Aug 2023
Contributed by Lukas
Today, we are joined by Keith Miller, the President and COO of Partnerships for Dentists. With over 28 years of industry experience, Keith has champio...
#60: The Transformative Power of Dental Patient Testimonials
28 Aug 2023
Contributed by Lukas
In this episode, Eric & Kristyn explore the true magic behind authentic patient testimonials. Learn why real-life experiences are more than just s...
#59: Mastering Dental Marketing: Hailey's Guide to Engaging Patients!
25 Aug 2023
Contributed by Lukas
Meet Hailey Ketchersid, the talented Hygienist and Marketing Coordinator at Aesthetic & Implant Dentistry Lubbock. In this episode, we explore inn...
#58: Dr. Alan Stern: The Dentist, Coach & Author Behind a Thriving Practice
23 Aug 2023
Contributed by Lukas
Join us for an engaging conversation with Dr. Alan Stern, a seasoned dentist with over 37 years of experience, dynamic motivational speaker, and autho...
#57: Patient Care Perspectives From a Down-to-Earth Dentist in South Carolina
22 Aug 2023
Contributed by Lukas
Ian had the pleasure of catching up with Dr. Sartor of Lugoff Smiles, whose techniques and compassionate approach have made her stand out. Dr. Sartor'...
#56: AI in Dental Marketing: Is It Changing the Game?
21 Aug 2023
Contributed by Lukas
Eric and Ian, the dynamic duo of Bite-Sized Dental Marketing, explore how AI is shaping the future of dental marketing by sharing real-world examples ...