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Bloomberg Talks

Amtrak President Roger Harris Talks Surging Demand & Pricing

21 Nov 2025

Transcription

Chapter 1: What is the main topic discussed in this episode?

0.571 - 1.834 Stephen Carroll

Hi, I'm Stephen Carroll.

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2.135 - 9.09 Caroline Hepker

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9.431 - 19.474 Stephen Carroll

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19.454 - 27.447 Caroline Hepker

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27.787 - 35.46 Stephen Carroll

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35.92 - 45.175 Caroline Hepker

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45.155 - 51.223 Stephen Carroll

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51.564 - 68.547 Caroline Hepker

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73.96 - 98.247 Matt Miller

We welcome our Bloomberg television and radio audiences worldwide. I'm Matt Miller alongside Danny Berger. Joining us now is Amtrak President Roger Harris as the company posts record 2025. Talk to us first off about the year that was and are more people, Roger, choosing the train because of the reliability problem of planes?

Chapter 2: What factors are driving the surging demand for Amtrak services?

402.956 - 412.155 Roger Harris

So I think that the challenge at hand is really to kind of buckle down and get the projects done that we're already working on.

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413.215 - 431.73 Matt Miller

So I wonder about, especially around here, Roger, we care so much about the New York area and the Hudson Tunnel project is going to be scrapped under the Trump administration to canceling funding for that. How does that affect the Northeast Corridor and its most congested area?

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432.892 - 452.624 Roger Harris

So we're still working through that. And I think that, you know, work goes on every day while there's money available. So I think the most important thing is to not have these projects get interrupted because that's when things start to cost a lot more money. On the east side of Manhattan, we're working on rehabilitating East River tunnels.

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453.725 - 459.034 Roger Harris

We're going to have the first one back in service next July. So those are the things that we're focusing on right now.

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459.284 - 477.512 Dani Burger

Roger, when it comes to leadership, obviously you are there at the helm of Amtrak, but Stephen Gardner was asked to resign as CEO just two months into the Trump administration. Are there any plans to replace him? And how is your relationship currently with the White House, given some of that back and forth to start his term?

478.049 - 496.918 Roger Harris

What's the question I get frequently? You know, I come to work every day knowing that there could be further changes. But so far, I think we've been working very well with the administration doing the things that we have in common. We want to run a great railroad. We want to get this infrastructure built.

496.898 - 519.687 Roger Harris

And if you've traveled west out of Manhattan recently, you've seen the Portal North Bridge that's grown up out of the marsh almost. And we're going to have the first trains operating on that span with our partners, New Jersey Transit, shortly after the new year. So there's real tangible evidence of this investment in infrastructure.

520.068 - 543.92 Matt Miller

I got to ask about New Jersey Transit. It's the bane of many people's existence, right? I I think intelligently chose Westchester as a place to live. And Metro North is awesome and always working and very often on time. Whereas New Jersey Transit, like we write stories on a weekly basis about how bad it is, the delays, the stoppage in tunnels.

545.562 - 555.255 Matt Miller

Why is that such a problem compared to riding up and down from Westchester? Why is crossing over the river into New Jersey so much more painful for commuters?

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