Navigating Controversial Conversations

Directors should focus on purpose, not partisanship, says Bruce Haynes. Haynes, who works in crisis communications and reputation management, and board member Anne Alonzo chat with NACD advisor Susan Paley about strategies for boards to prevent controversial issues from escalating into crises and how they can facilitate effective conversations on difficult topics, especially in the context of the upcoming US election. Host: Susan Paley, NACD advisor Guests: Anne Alonzo, board member at PotlatchDeltic Corp. and Until Corp.; Bruce Haynes, senior vice president of corporate and external affairs at Charles River Laboratories NACD Resources:·      Election Insights·      Boardroom Diplomacy: Mastering the Art of Difficult Conversations Visit nacdonline.org for further research and information.

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