Heyyy + People-ing, Building & Marketing

We’re back and we have so much to talk about. First off, we’d like to dedicate this episode to Ian Landsman and his twitter account. “Hey” seems to have taken Twitter by storm. We’ll talk about how we feel about that, and, of course, we’ll update you on what’s going on in our businesses as well. [tweetthis]"For an everyday email app, I need it to be as clean and simple as possible. But the experience and the functionality and the UI makes a lot of sense, I think." - Brian, on Hey from Basecamp [/tweetthis] Here are today’s conversation points: Hey (from Basecamp): the pros & cons, and the controversy with the Apple StoreHiring at CarthookRecruitersPeople Ops personCulture and trainingOnboarding updates at ProcessKitTo build or to market, that is the questionForms featuresMarketing tasks on my to-do list [tweetthis]“Now we have 8 completely new people we’ve never met, we probably won’t be able to see for, like, a year. How do we give them a good experience? How do we make sure they don’t feel isolated?” - Jordan, on hiring new team members during COVID [/tweetthis] Resources/Links: HEY - Email at its best, new from Basecamp Help Scout - Simple Customer Service Software and Education Dynamite Jobs Substack SunriseKPI Productize Audience Ops ProcessKit   Carthook  As always, thanks for tuning in. Head here to leave a review on iTunes.

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