Ed Freyfogle of OpenCage Geocoder and I (founder of Feature Upvote) discuss how we handle customer cancellation requests in our respective SaaS products. We discuss how we might do it differently.Thanks to Balsamiq who sponsored this episode. Find out how, thanks to Balsamiq, you can promote your bootstrapped business for free on the podcast.Our guest sponsor, courtesy of Balsamiq, is Vivid.fm. Vivid helps podcasters reach more subscribers via social sharing by automatically creating video teasers.Discuss this episode and more on our discussion forum for Bootstrappers.
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