Boss Class from The Economist
Episodes
Interview: Bret Taylor of Sierra and OpenAI
29 Jan 2026
Contributed by Lukas
A conversation about the potential and limits of AI agents with the co-founder of Sierra, an agentic customer-service company. Bret Taylor, who is als...
1. Fat layer of humans
29 Jan 2026
Contributed by Lukas
How should employees and bosses be using the technology right now? And how should all of us prepare for the future?Andrew Palmer returns for a third s...
Trailer: Boss Class Season 3
22 Jan 2026
Contributed by Lukas
AI is changing how we work. It's turning us all into managers. Be a good one.The Economist’s management columnist, Andrew Palmer, takes on the bots ...
Company profile: Corning
23 Jun 2025
Contributed by Lukas
The picturesque town of Corning in upstate New York doesn’t look like the site of bleeding-edge innovation. But inventions by a 174-year-old glass c...
Meet the boss: Liz Reid of Google
12 May 2025
Contributed by Lukas
For Season 2, we’re releasing an extended interview alongside each episode. This week: Who needs search engines when chatbots can answer every query...
Innovation: Coming up with new ideas
12 May 2025
Contributed by Lukas
Forget the hammocks and ping-pong tables. Creativity takes work. Managers at Google, Lego and a pair of AI startups share advice on breaking through.T...
Trailer: Boss Class Season 2
28 Apr 2025
Contributed by Lukas
Good bosses are rare. They don’t have to be. The skills of management can be learned.The Economist’s management columnist, Andrew Palmer, is here ...
Hybrid work: Out of office
23 Oct 2023
Contributed by Lukas
To manage a workforce divided between the home and office, bosses should ask the five basic questions of journalism: who, what, where, when and why. J...
Leadership: Weed it and reap
23 Oct 2023
Contributed by Lukas
Andrew Palmer, The Economist's Bartleby columnist, learns lessons in management on a Norwegian mountainside. He hears from Emma Walmsley, the CEO of G...
Trailer: Boss Class Season 1
02 Oct 2023
Contributed by Lukas
The workplace keeps changing and managers have to keep up. The best bosses create systems for solving problems old and new—from navigating working-f...