Hear what's new from Jon and Justin on their bootstrapping journey:Nothing like throwing yourself down a mountain when you're tiredWe're seeing a big increase in support tickets here at the end of AugustJustin has a theory: more support tickets is leading indicator for an increase in revenue"When people have 'summer brain' they don't want to think about work."Jon's learned some things about how enterprise sales really workListener Sarah McMullin gave us some great advice on enterprise sales as wellJon tells us about doing the Ironman in Traverse City and how much time he spent in the penalty boxHow does Slack and Tuple do enterprise billing?We're going to try to use the "Shape Up" philosophy for making business decisions too.Justin's thinking about how Transistor can clarify its positioning: “Who is this for?” “What challenge are they facing?” “How does your product help overcome the challenge?”April Dunford on positioning: the market categories we choose make it easier to market the product. "People make decisions based on what they already know."Dark mode player coming soon!"Unix came about because Bell Labs hired smart people and gave them the freedom to amuse themselves, trusting that their projects would be useful more often than not." – Unix at 50★ Thanks to our sponsors:ActiveCampaign. Get the world's most advanced marketing & sales automation platform. Use the code activecampaign.com/buildyoursaas and get two months free + 2 free One-on-Ones!New: Honeybadger. A web developer's secret weapon! Modern error management that gives you more than an email and a backtrace. They also have an amazing podcast: FounderQuest.Show notes:Traverse City IronmanThanks to Sarah McMullin for her enterprise sales adviceCapiche – transparency in enterprise salesShape Up (Basecamp)How to build your storybrand (book by Donald Miller)Badass! (book by Kathy Sierra)April Dunford on positioning (Live in the Feast podcast)Unix at 50 (Ars Technica)You can reply to this podcast here:Leave a comment on PodHunt; it's like Reddit, but for podcasts.Leave a comment on Breaker, the podcast app for iPhone.Otherwise, get us on Twitter: @transistorfm or email us: [email protected] to our monthly supporters:Russell BrownEvandro SassePradyumna Shembekar (PD)Noah PrailDavid ColganRobert SimplicioColin Gray alitu.comJosh SmithIvan CurkovicBrian Rhea (Pronounced “Ray”)Miguel PiedrafitaShane SmithAustin LovelessSimon Bennett Corey HainesMichael SitverPaul Jarvis and Jack EllisDan Buda danbuda.comDarby FreySamori AugustoDave YoungBrad from CanadaSammy SchuckertDan EricsonMike WalkerAdam DuVanderDave Giunta (JOOnta)Kyle Fox GetRewardful.comProfitWellActiveCampaignHoneybadgerGetRewardful.com Thanks to our monthly supporters Pascal from sharpen.page Rewardful.com Greg Park Mitchell Davis from RecruitKit.com.au Marcel Fahle, wearebold.af Bill Condo (@mavrck) Ward from MemberSpace.com Evandro Sasse Austin Loveless Michael Sitver Colin Gray Dave Giunta 🎙️ Podcast hosting is provided by Transistor.fm.📺 Learn how to start your own podcast! ★ Support this podcast on Patreon ★
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