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Angela Ferrante on Revolutionizing Case Studies with AI-Powered Customer Success Stories | Builders Podcast
23 Jul 2024
Angela Ferrante, CEO and founder of Laudable, discusses how her company is transforming traditional static PDF case studies into dynamic customer success stories. Timestamp (00:00) Introduction to Laudable and Customer Success Stories (05:12) The Inspiration Behind Laudable (07:26) Using AI and Call Recordings to Identify Happy Customers (09:19) Assessing the Impact of Customer Testimonials (19:22) Challenges of Being a Solo Founder (21:28) Bringing on Employees for Growth (23:30) Maximizing the Value of Case Studies (26:29) Combining Video and Text (29:31) Personalized Proof at the Right Time (31:26) Expanding Customer Proof within Organizations (33:21) Creating Valuable and Entertaining Content (36:18) Future Plans for Laudable
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