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Building Better Cultures

133 | Empathy: The Missing Ingredient in Leadership | Keith Barry

15 May 2025

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Summary  In this engaging conversation, the speakers delve into the importance of non-verbal communication in leadership, the journey of a brain hacker, the power of subconscious storytelling, the role of empathy in communication, and the science behind influence through mirroring and rapport. They emphasize that effective leadership requires understanding and harnessing these elements to create a positive organizational culture. In this conversation, the speakers delve into the intricacies of influence, decision-making, resilience, and leadership. They explore how to effectively negotiate by understanding body language and the importance of gut instincts in decision-making. The discussion also emphasizes the need for mental resilience through acceptance and positivity, especially in challenging times. Finally, the speakers highlight the significance of authenticity in leadership, advocating for genuine connections with team members.    Takeaways  99.9999% of leaders leave communication skills on the table.  Leadership is a mindset, not a position.  Cultural leadership involves leading teams effectively.  Subconscious behaviors drive our actions and decisions.  Storytelling is crucial for effective communication.  Empathy is essential in today's volatile world.  Tactical empathy can enhance leadership effectiveness.  Understanding non-verbal communication is vital for leaders.  Influence is built on trust and rapport.  Effective storytelling involves hooks, tension, and payoffs. Influence can be achieved through understanding and mirroring body language.  Trusting your gut instinct can lead to better decision-making.  Life is messy, and accepting that can lead to personal growth.    Chapters  00:00 Unlocking Non-Verbal Communication in Leadership  05:07 The Journey of a Brain Hacker  09:49 The Power of Subconscious Storytelling  14:59 Empathy and Communication in Leadership  20:01 Influence Through Mirroring and Rapport  21:30 The Art of Influence and Negotiation  23:12 Trusting Your Gut: The Role of Instinct in Decision-Making  28:42 Building an Unbreakable Mind: Acceptance and Positivity  37:53 Authenticity in Leadership: The Key to Connection 

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