4 | How to keep staff connected at work

Since 2005, Fionnuala has worked in Google's Dublin office. And as she says herself, at the beginning of Google's Irish journey, that meant her working 'wherever I needed to be' - in project management, telecoms and learning & development. Today Fionnuala is VP EMEA in Google Marketing Solutions, helping SMEs and agencies to 'stay ahead of the curve in online'. She is also Site Lead in Dublin, tasked with creating a strategy to ensure that the staff feel connected to each other, to US colleagues and to the local community. As promised in the audio, here's the view from Fionnuala's window! :-) Show Notes: 1.01 - Tell me a bit about you and about Google – 01.43 – Eventually settled into Google Marketing Solutions - 02.15 – working with SMEs to help them stay ahead of the curve in online – 03.15 – Took on the site lead role a year ago, how do we stay connected as a site – 04.01 – Adwords – what's it all about? - 05.30 – What makes Google such an aspirational brand to work for? – 06.20 – a relentless focus on Google's mission – 07.30 – A huge amount of data drives what its like to work in Google - 08.40 – A good manager in Google is based on very specific traits – 09.13 – Psychological safety – 10.30 – Leaders as communicators – 11.15 – Cascading works! – 13.17 – Leaders need to own the cascade and listen – 14.40 – 'Millenials' are a 'thing' - there are similarities to other generations – 16.20 - …but leaders have to work harder and be more emotional – 17.25 – Managing millennials is harder in older organisations – 18.40 – Managing multi-generational teams – 19.28 – Leadership here is a privileged role – 20.30 – Advice for organisations with multi-generational workforces, consistency is key – 22.10 – Involve millennials in problem-solving and listen to them – 23.56 – Employee Engagement – we still have to work at it - 25.00 – Consistency in messaging is important – 26.40 – I don't role model people, but values – 29.00 What are Fionnuala's values? – 30.15 – What Leadership advice would Fionnuala give her 20-year-old self.

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