Business Lab
Episodes
The fast and the future-focused are revolutionizing motorsport
15 Dec 2025
Contributed by Lukas
When the ABB FIA Formula E World Championship launched its first race through Beijing’s Olympic Park in 2014, the idea of all-electric motorsport st...
Fighting forever chemicals and startup fatigue
22 Jul 2025
Contributed by Lukas
What if we could permanently remove the toxic “forever chemicals” contaminating our water? That’s the driving force behind Michigan-based startu...
Building community and clean air solutions
15 Jul 2025
Contributed by Lukas
When Darren Riley moved to Detroit seven years ago, he didn’t expect the city’s air to change his life—literally. Developing asthma as an adult ...
Building an innovation ecosystem for the next century
08 Jul 2025
Contributed by Lukas
Michigan may be best known as the birthplace of the American auto industry, but its innovation legacy runs far deeper, and its future is poised to be ...
Building customer-centric convenience
27 May 2025
Contributed by Lukas
In the U.S., two-thirds of the country’s 150,000 convenience stores are run by independent operators. Mom-and-pop shops, powered by personal relatio...
Fueling the future of digital transformation
15 Jan 2025
Contributed by Lukas
Our topic today is digital transformation, from back office operations to infrastructure in the field like oil rigs, companies continue to look for wa...
Cloud transformation clears businesses for digital takeoff
16 Oct 2024
Contributed by Lukas
In an age where customer experience can make or break a business, Cathay Pacific is embracing cloud transformation to enhance service delivery and rev...
Transforming the energy industry through disruptive innovation
17 Jul 2024
Contributed by Lukas
Our topic today is disruptive innovation in the energy industry and beyond. We use energy every day. It powers our homes, buildings, economies, and li...
Purpose-built AI builds better customer experiences
02 Apr 2024
Contributed by Lukas
Successfully improving customer satisfaction through AI means becoming data-driven, prioritizing employee feedback and resources, and letting business...
Scaling customer experiences with data and AI
01 Apr 2024
Contributed by Lukas
Integrating data and AI solutions throughout the customer experience journey can enable enterprises to become predictive and proactive, says vice pres...
Conversational AI revolutionizes the customer experience landscape
26 Feb 2024
Contributed by Lukas
AI can create seamless customer and employee experiences but it’s important to balance automation and human touch, says head of marketing, digital &...
Data at the center of business
21 Feb 2024
Contributed by Lukas
Operationalizing data allows enterprises to optimize decision-making, deliver growth, and improve customer experiences, according to Mark Birkhead, fi...
Providing the right products at the right time with machine learning
14 Feb 2024
Contributed by Lukas
Amid shifting customer needs, CPG enterprises look to machine learning to bolster their data strategy, says global head of MLOps and platforms at Kraf...
Building innovation with blockchain
06 Feb 2024
Contributed by Lukas
Deploying blockchain technology can bolster innovation and create a more secure way to bank, according to Suresh Shetty, the CTO at Onyx by JP Morgan ...
Start with data to build a better supply chain
17 Jan 2024
Contributed by Lukas
Successful digital transformation starts with the right team, an agile mentality, and a strong data foundation, says global digital solutions manager ...
Deploying high-performance, energy-efficient AI
10 Jan 2024
Contributed by Lukas
Investments into downsized infrastructure can help enterprises reap the benefits of AI while mitigating energy consumption, says corporate VP and GM o...
Developing climate solutions with green software
18 Dec 2023
Contributed by Lukas
Deploying sustainable software practices can reduce emissions and infuse greater efficiency, resiliency, and cost-effectiveness. Hosted by Simplecast...
Augmenting the realities of work
29 Nov 2023
Contributed by Lukas
Immersive AR/VR technologies can add greater value across workplaces and customer interactions, according to global head of Immersive Technology Resea...
The power of green computing
23 Oct 2023
Contributed by Lukas
Sustainable computing practices have the power to both infuse operational efficiencies and greatly reduce energy consumption, says Jen Huffstetler, ch...
Enabling enterprise growth with data intelligence
19 Oct 2023
Contributed by Lukas
Data — how it’s stored and managed — has become a key competitive differentiator. As global data continues to grow exponentially, organizations ...
Decarbonizing your data strategy
18 Oct 2023
Contributed by Lukas
The road to decarbonization is daunting, especially while trying to keep pace with innovation. According to the director of data platform product mark...
Using data, AI, and cloud to transform real estate
16 Oct 2023
Contributed by Lukas
AI can enable business transformation to deliver positive outcomes and propel sustainability goals. Delivering the best outcomes means optimizing oper...
Optimizing platforms offers customers and stakeholders a better way to bank
27 Sep 2023
Contributed by Lukas
Implementing strong working methodologies, cost-efficient cloud migrations, and emerging AI and machine learning tools build better experiences at J.P...
Migrating to the cloud transforms business
15 Sep 2023
Contributed by Lukas
In 2017, BP took on a cloud-first approach that committed to building any new hardware or system builds on the cloud. Just a year prior, only 2% of BP...
Good governance essential for enterprises deploying AI
18 Jul 2023
Contributed by Lukas
Building fair and transparent systems with artificial intelligence has become an imperative for enterprises. AI can help enterprises create personaliz...
Transforming business begins with IT
14 Jul 2023
Contributed by Lukas
From securing a hybrid workforce to building pipelines for ever-increasing data streams and keeping multiple mission-critical systems up and running, ...
A human-centric approach to adopting AI
06 Jul 2023
Contributed by Lukas
From traditional manufacturing companies using AI in robots to build smart factories to tech startups developing automated customer service and chatbo...
The UAE’s transition to a net-zero future
11 May 2023
Contributed by Lukas
As the impacts of climate change like desertification, biodiversity loss, pollution, and severe weather persist, the United Arab Emirates (UAE) is app...
Seizing "a watershed moment" for enterprise sustainability efforts
24 Apr 2023
Contributed by Lukas
Commitments toward sustainability have become a greater priority in recent years as enterprises look to comply with environmental, social, and governa...
Enabling the next iteration of the internet: The metaverse
11 Apr 2023
Contributed by Lukas
As real and virtual worlds continue to overlap, customers are drawn in by the metaverse and its potential of highly functional and immersive environme...
Making the world a data-driven place with the cloud
10 Apr 2023
Contributed by Lukas
As businesses look to get the greatest value from their data, investments in cloud infrastructure from customer relationship management (CRM) systems ...
Digital simulations open up real-world possibilities
04 Apr 2023
Contributed by Lukas
Building a better train doesn’t end with delivering the railcars. When Siemens was asked to improve train reliability, the company added sensors and...
Technology and industry convergence: A historic opportunity
28 Mar 2023
Contributed by Lukas
When seemingly disparate fields, industries, and ways of thinking merge, a convergence happens, which, has the power to build more intuitive and advan...
Fostering innovation through a culture of curiosity
24 Mar 2023
Contributed by Lukas
Making the IT mindset shift from simply offering a technical service to offering an outcome can be a challenge. It’s the difference between offering...
Building the future of banking
09 Mar 2023
Contributed by Lukas
Across industries, technology transformation is a necessity for businesses looking to ensure longevity and remain competitive. But how can a global fi...
Entering the software economy
22 Feb 2023
Contributed by Lukas
The acceleration of digital transformation and speed of customer demands is turning almost every business into a technology business. Creating, using,...
Out with the old and in with the "new IT"
08 Feb 2023
Contributed by Lukas
Episode notes and transcript can be found here. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and...
Modernizing IT Helps Enterprises Do More with Less
14 Dec 2022
Contributed by Lukas
The World Bank Group has a massive mission to “help developing countries escape poverty and share prosperity,” says Vijay Yellai, program manager ...
Feeding the World by AI, Machine Learning, and the Cloud
16 Nov 2022
Contributed by Lukas
Although the world population has continued to steadily increase, farming practices have largely remained the same. Amid this growth, climate change p...
AI and Data Fuel Innovation in Clinical Trials and Beyond
06 Oct 2022
Contributed by Lukas
The last five years have seen large innovations throughout drug development and clinical trial life cycles—from finding a target and designing the t...
Building a Culture of Innovation in Research and Development
05 Oct 2022
Contributed by Lukas
Memory and storage solutions for technology are built into our everyday life, from mobile applications, cars, health-care systems, and more. To meet t...
Maximize Data Outcomes by Investing in People and Systems
27 Sep 2022
Contributed by Lukas
In any enterprise, digital transformation is not only a technology transformation but enables business transformation itself, driving new products, so...
Building great digital customer experiences with agile infrastructure
07 Sep 2022
Contributed by Lukas
As more business, shopping, and banking is done online and from, well, anywhere, customers increasingly expect high-quality digital-first services tha...
Using Technology to Power the Future of Banking
15 Aug 2022
Contributed by Lukas
A heritage financial services institution isn’t necessarily the first place a technologist looks to grow their career. But that hasn’t been a prob...
Building Tomorrow’s Telecommunications Network Today
15 Jun 2022
Contributed by Lukas
The current 5G evolution in network connectivity is expected to drive unprecedented demands for bandwidth, reliability, and security. However, a netwo...
Building the Necessary Skills for Digital Transformation
15 Jun 2022
Contributed by Lukas
The skills and capabilities needed to undergo digital transformation are in high demand as every company jockeys to gain a competitive advantage. To a...
Embracing Culture Change on the Path to Digital Transformation
15 Apr 2022
Contributed by Lukas
Like many banks, National Australia Bank (NAB) decided to outsource a large part of its operations in the 1990s. “We pushed all our operations and a...
Mapping the Atmosphere on Mars Can Help Advance Science on Our Own Planet
13 Apr 2022
Contributed by Lukas
With its Emirates Mars Mission, also known as the Hope Probe, the UAE has established itself as only the fifth country in history to reach Mars and th...
Technology and Innovation Transform Farming
07 Apr 2022
Contributed by Lukas
In many areas of the world, environmental conditions are not conducive to traditional farming. As a result, these countries are food dependent. They r...
Applying Laser Technology to Humanity’s Challenges
05 Apr 2022
Contributed by Lukas
For many people, the concept of directed energy, or lasers, conjures images of lightsabers and bank vault security systems—the stuff of Hollywood mo...
Scientists Advance Cloud Seeding Capabilities with Nanotechnology
28 Mar 2022
Contributed by Lukas
Since the 1940s scientists have studied ways to increase rainfall with the goal of increasing precipitation in arid and semi-arid climates. Today, tha...
Make Sustainable Products, Sell, Repeat
16 Mar 2022
Contributed by Lukas
Few today won’t agree that sustainability is important not only to the future of the planet and society but to business practices as well. And appro...
Digital Inclusion and Equity Changes What’s Possible
08 Mar 2022
Contributed by Lukas
Fueled by innovations in AI, IoT, and blockchain, digital transformation has been accelerating rapidly across industries. But as the world’s data is...
Create Equitable Experiences to Empower Your Employees
07 Mar 2022
Contributed by Lukas
Across industries and geographies, the pandemic has triggered a paradigm shift in the way companies—and their employees—conduct day-to-day busines...
Sustainability Starts in the Design Process, and AI Can Help
19 Jan 2022
Contributed by Lukas
Artificial intelligence helps build physical infrastructure like modular housing, skyscrapers, and factory floors. “…many problems that we wrestle...
Building the Future with Software-Based 5G Networking
15 Dec 2021
Contributed by Lukas
Next-generation solutions and products are hitting a wall with wi-fi: it’s not fast enough, and latency and connectivity issues mean it’s not reli...
Embracing the Promise of a Compute-Everywhere Future
14 Dec 2021
Contributed by Lukas
The internet of things and smart devices are everywhere, which means computing needs to be everywhere too. And this is where edge computing comes in, ...
To Accelerate Business, Build Better Human-Machine Partnerships
13 Dec 2021
Contributed by Lukas
Businesses that want to be digital leaders in their markets need to embrace automation, not only to augment existing capabilities or to reduce costs b...
The Employee-Driven Future
08 Dec 2021
Contributed by Lukas
The global pandemic accelerated the trend toward a work-from-anywhere, distributed workforce. As we approach a post-pandemic world, companies—and em...
‘Security is Everyone’s Job’ in the Workplace
22 Nov 2021
Contributed by Lukas
Hackers around the globe are smart: they know that it isn’t just good code that helps them break into systems; it’s also about understanding—and...
Engineering the Future of Mobility
17 Nov 2021
Contributed by Lukas
From cars to planes, the future of transportation is already here—and is changing rapidly. Software engineering is increasingly central to both the ...
Accelerating Development in Aerospace for More Urban Mobility
16 Nov 2021
Contributed by Lukas
The next wave of aerospace is just around the corner, and a lot of that innovation is happening thanks to new, faster methods of development.“What's...
Digital Transformation is Changing Banking from the Inside Out
15 Nov 2021
Contributed by Lukas
Companies across all industries are faced with the urgent need to transform the way they do business, including financial services, but changes abound...
Cryptocurrency Isn't Private -- But With Know-How, It Could Be
28 Oct 2021
Contributed by Lukas
There’s probably no such thing as perfect privacy and security online. Hackers regularly breach corporate firewalls to gain customers’ private inf...
Robo-taxis are Headed for a Street Near You
26 Oct 2021
Contributed by Lukas
In the coming years, mobility solutions—or how we get from point A to point B—will bridge the gap between ground and air transportation—yes, tha...
Machine Learning in the Cloud is Helping Businesses Innovate
19 Oct 2021
Contributed by Lukas
In the past decade, machine learning has become a familiar technology for improving the efficiency and accuracy of processes like recommendations, sup...
Creating a Better Human Experience at Work Starts with Trust
05 Oct 2021
Contributed by Lukas
What if managers and leaders at companies focused on a new goal: to elevate the human experience?This paradigm shift is something Amelia Dunlop, chief...
A Customer-Centric Approach is Key in a Post-Pandemic World
09 Sep 2021
Contributed by Lukas
Quoting John Lennon, Bill Kanarick describes the tectonic industry shifts brought on by the pandemic: “There are decades where nothing happens, and ...
A New Age of Data Means Embracing the Edge
16 Aug 2021
Contributed by Lukas
Artificial intelligence holds an enormous promise, but to be effective, it must learn from massive sets of data—and the more diverse the better. By ...
Cybersecurity Can Protect Data. How About Elevators?
12 Jul 2021
Contributed by Lukas
Advanced cybersecurity capabilities are essential to safeguard software, systems, and data in a new era of cloud, IoT, and other smart technologies. I...
Using Machine Learning to Build Maps That Give Smarter Driving Advice
23 Jun 2021
Contributed by Lukas
If you drive in the United States, chances are you can’t remember the last time you bought a paper map, printed out a digital map, or even stopped t...
Taxing Digital Advertising Could Help Break Up Big Tech
14 Jun 2021
Contributed by Lukas
For the past several years, economists and government leaders have regularly sounded alarms about the dangers of big tech monopolies. On her 2020 camp...
As Cybersecurity Evolves, So Should Your Board
02 Jun 2021
Contributed by Lukas
Executives need to clearly communicate risks but also bring context to data. Tech talk is out: speaking the same language will win the day.It’s dril...
Better Cybersecurity Means Finding the “Unknown Unknowns”
26 May 2021
Contributed by Lukas
During the past few months, Microsoft Exchange servers have been like chum in a shark-feeding frenzy. Threat actors have attacked critical zero-day fl...
Embracing the Rapid Pace of AI
19 May 2021
Contributed by Lukas
In a recent survey, “2021 Thriving in an AI World,” KPMG found that across every industry—manufacturing to technology to retail—the adoption o...
Machine Learning Project Takes Aim at Disinformation
02 May 2021
Contributed by Lukas
There’s nothing new about conspiracy theories, disinformation, and untruths in politics. What is new is how quickly malicious actors can spread disi...
Democratizing Data for a Fair Digital Economy
22 Mar 2021
Contributed by Lukas
The digital revolution is here, but not everyone is benefiting equitably from it. And as Silicon Valley’s ethos of “move fast and break things” ...
Building a Better Data Economy
11 Mar 2021
Contributed by Lukas
Tim O’Reilly, the “Oracle of Silicon Valley,” wants to shift the conversation about data value to focus on the harm that tech giants are inflict...
Leveraging collective intelligence and AI to benefit society
18 Nov 2020
Contributed by Lukas
A solar-powered autonomous drone scans for forest fires. A surgeon first operates on a digital heart before she picks up a scalpel. A global community...
With Trust in AI, Manufacturers Can Build Better
28 Oct 2020
Contributed by Lukas
Some people might not associate the word “trust” with artificial intelligence (AI). Stefan Jockusch is not one of them. Vice president of strategy...
The Fourth Industrial Revolution Has Begun: Now’s The Time to Join
14 Oct 2020
Contributed by Lukas
2020 has created more than a brave new world. It’s a world of opportunity rapidly pressuring organizations of all sizes to rapidly adopt technology ...
How AI Will Revolutionize Manufacturing
29 Sep 2020
Contributed by Lukas
Ask Stefan Jockusch about what a factory might look like in 10 or 20 years, and the answer might leave you at a crossroads between fascination and bew...
Smart Devices, a Cohesive System, a Brighter Future
29 Jul 2020
Contributed by Lukas
[Sponsored] AI advancements today are pointing to improvements everywhere you look. But it’s a confluence of technologies—cloud, 5G wireless, smar...
Covid-19 Spurs Collaboration in Telehealth
29 Jun 2020
Contributed by Lukas
[Sponsored] The coronavirus pandemic has led to enhanced collaboration, spurred innovation, and increased the use of digital technologies. Telehealth...
Leading With a Security-First Mentality
04 Mar 2020
Contributed by Lukas
[Sponsored] As technology rapidly develops, the number of security and privacy concerns will only continue to grow. In this episode, we look at how c...
Securing the Internet of Things and Your Workplace
26 Feb 2020
Contributed by Lukas
[Sponsored] In this episode, we look at the need to secure the internet of things, physical workspaces, and the products companies make. From planes ...
Cybersecurity in 2020: The rise of the CISO
29 Jan 2020
Contributed by Lukas
[Sponsored] As the new year (and new decade) begins, one thing is certain: cybersecurity will continue to have an increasing impact on business, for ...
Marissa Mayer on the Rise of Women Technology Leaders
03 Oct 2019
Contributed by Lukas
[Sponsored] From 1999 to 2012, Marissa Mayer was one of the most public faces at Google, where she helped to build the company’s core search and a...
The Importance of Hackers: Analyst Keren Elazari
01 Aug 2019
Contributed by Lukas
[Sponsored] The development of cyber security is interwoven with the evolution of the hacker community. Keren Elazari, cyber security analyst and sen...
The Evolution of Cybersecurity: Veracode's Chris Wysopal
27 Jun 2019
Contributed by Lukas
[Sponsored] In this episode: How the development of cybersecurity arose and how that history created a world rife with invasions. Chris Wysopal, CTO ...
The Fundamentals Behind Hacking: MIT Technology Review’s Martin Giles
25 Apr 2019
Contributed by Lukas
[Sponsored] The rise in ransomware incidents; hacking attacks and data breaches have become a scary reality for organizations and individuals worldwi...
10 Breakthrough Technologies with Bill Gates
28 Mar 2019
Contributed by Lukas
[Sponsored] In this episode: Microsoft co-founder and former CEO Bill Gates talks with Gideon Lichfield, MIT Technology Review’s Editor-in-Chief, a...
When Our Devices Can Read Our Emotions: Affectiva’s Gabi Zijderveld
28 Feb 2019
Contributed by Lukas
[Sponsored] In this episode: Emotion-tracking AI is starting to help machines recognize our moods. Are we ready?Personal assistants like Siri, Alexa,...
AI Is Real Now: IBM’s Sophie Vandebroek
28 Feb 2019
Contributed by Lukas
[Sponsored] In this episode: Why there will never be another “AI winter,” and what IBM and MIT are doing together to ensure that. More times than...
Deep Learning Hope and Hype: Technology Review’s Will Knight
31 Jan 2019
Contributed by Lukas
[Sponsored] In this episode: Why researchers at the year’s biggest AI conference focused on how to keep human bias out of computer algorithms.Both ...
How AI Is Changing Knowledge Work: MIT’s Thomas Malone
24 Jan 2019
Contributed by Lukas
[Sponsored] In this episode: How the right AI algorithms can help organizations evolve into “superminds” that are smarter than their individual m...
Technology for Workplaces That Work: Humanyze’s Ben Waber
24 Jan 2019
Contributed by Lukas
[Sponsored] In this episode: What new kinds of sensor data can tell us about the merits of open offices and remote work.Do open offices foster more c...
Helping Cloud Workers Cope: Google’s Eve Phillips
17 Jan 2019
Contributed by Lukas
[Sponsored] In this episode: How Google is working to make life in the cloud less confusing and more productive.Google’s Chrome browser and its rel...