99: David Avrin | Focusing In On The Customer Experience

David Avrin, customer experience and marketing keynote speaker and consultant, author, and podcast host joins me on this episode. We talk about David's origin story from being in theater in college and singing in a popular acapella group to becoming a customer experience expert, the customer journey, why saying "no" is hurting your business, the tough conversations businesses need to have, social engineering, creating off-ramps, and more. Get connected with David: Website: http://www.davidavrin.com/  Facebook: https://www.facebook.com/therealdavidavrin  Instagram: https://www.instagram.com/therealdavidavrin/  Twitter: https://twitter.com/DavidAvrin  LinkedIn: https://www.linkedin.com/in/davidavrin/  Podcast: https://podcasts.apple.com/us/podcast/the-customer-experience-advantage-podcast-with/id1551472755  Purchase a copy of The Morning Huddle: https://www.amazon.com/Morning-Huddle-Powerful-Experience-Conversations/dp/0578773317/  Check out the amazing sponsors of this episode: https://www.chenzoweb.com/ https://robthomasusa.com/networking-in-diners/ https://1565coffee.com/ https://ambitious.com/ *Special Offer: Get $10 off your order of Ambitious EDGE when you use promo code COFFEECHAT at checkout. Want to learn how you can work with me to gain more clarity, build a rock solid foundation for your business, and achieve the results and success you deserve? Visit http://jayscherrbusinessconsulting.com/ and schedule a 1:1 discovery coaching call. Enjoy, thanks for listening, and please share with a friend! To your success, Jay

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