Learn how to how to handle support tickets with our comprehensive guide. Uncover the secrets to managing a flood of support tickets, learn the art of empathetic and effective customer service, and explore techniques to categorize and reduce ticket volume. From actionable strategies to expert insights, this podcast is your guide to transforming your IT support approach. Join us as we decode the essentials of maintaining customer trust and team efficiency in the demanding world of IT. Read more: https://canteytech.com/how-to-handle-it-support-tickets/ Connect with us: Website: https://www.canteytech.com/ Linkedin: https://www.linkedin.com/company/cantey-technology/ Twitter: https://twitter.com/Cantey_Tech Willis Cantey: https://www.linkedin.com/in/williscantey/
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