Ben Kanter, MD, FCCP, is a pulmonologist and the chief medical information at Vocera Communications. In this special edition of the Caring GreatlyTM podcast, Dr. Kanter and I discuss the complexities of standing up communication infrastructure in COVID-19 surge environments. Dr. Kanter shares his experience working with health systems across the globe to improvise communication protocols that support clinicians working in surge tents, pop-up ICUs, and other novel environments. We conclude with how the communication adaptations required to respond to COVID-19 will lead to long-term revolutions in communication infrastructure.
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