In this episode, Mr. Segall and I talk about the interconnectedness of wellness and process improvement, particularly at this time when team members have experienced such intense stress and trauma and when staffing shortages are rampant. We delve into the need to integrate well-being into the daily work and operations of the health system so that team members have a chance to debrief and begin healing from stressful events without needing to carve out additional time. Finally, Mr. Segall lays out a vision for the future that rethinks the role of wellness and resilience as a core leadership responsibility.
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