CEF's Podcast: 'Inside Events'
HOW EVENTS CAN MAKE BETTER DECISIONS UNDER RISK AND UNCERTAINTY
11 Jun 2025
What really happens when things go wrong at a live event—and how do professionals decide what to do next? In this episode, Dr. Claire Drakeley reveals why decision-making at events is more complex, creative, and consequential than most people realise. Drawing from her PhD research and years of frontline experience, Claire explores the psychological and practical dynamics of making high-stakes calls under pressure. From routine issues to near-emergencies, she introduces a new framework that goes beyond gut instinct and helps professionals make better, faster, and more accountable decisions. A must-listen for anyone serious about events and their impact.
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