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Cisco Tech Stories

2 - Healthcare drama during covid

01 Sep 2023

Description

In the first peak in the Covid outbreak, a hospital uses wireless handheld phones to communicate between nurses and doctors but suddenly calls drop and have terrible quality. The issue is reported by nurses and doctors but the partner engineers cannot reproduce and with the pandemic, they cannot go onsite anymore. Now, Cisco's A-team has to resolve the problem remotely and without talking to the end users !

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