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Clinical Communication

The Art Of Coaching & Asking The Right Questions with Jo Turner

25 May 2025

Description

Clinicians are often encouraged to take on a coaching,rather than fixing, role when working with patients. There’s lots of resources now available on how to do this, yet for some, this may be a new and challenging concept. Plus, some unanswered questions still exist;What if the patient doesn’t want to be coached?What if I ask the wrong questions?Am I still providing value if the patient solves their ownproblem?On this episode Ben is joined by Jo Turner, Professionally Certified Coach with the ICF & Physiotherapist, where they discuss:(00:00)- Introduction(02:25) - Can Questions Be Too Open?(05:28) - Can We Ask Too Many Questions?(12:29) - Should “What Matters Most To You In All Of This?” Be A Routine Question?(17:42) - How Can Clinicians Feel More Comfortable Taking A Coaching Rather Than Fixing Approach?(23:59) – Can We Alter Our Environment To Become More Of A Coach?(25:18) – Not Every Patient Wants To Be Coached(27:38) - How Do We Get To The Real Problem, Not Just The First Mentioned?(31:43) - Can We Be Too “Passive” When Coaching?(34:45) – Questions To Ask At The End Of An Appointment(38:40) - Jo’s hardest clinical (or coaching) conversations(42:54) – Mentoring vs Coaching(44:34)- What’s the future of coaching? You can find Jo Turner on LinkedIn or on “MeHub” onFacebook.Link for “Coaching Unpeeled” Course:https://www.tickettailor.com/events/mehab/1520869You can find “YouMatter” wherever you get your podcasts.  You can find Ben across social media @BWhybrowPhysioDo send in question, stories or suggestions to [email protected]

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