Clinical Communication
Episodes
Changing Beliefs & Behaviour: Logic vs Emotion
30 Nov 2025
Contributed by Lukas
There have been several requests for some shorter individualepisodes, along with the longer guest interview episodes, so this episode covers one the k...
How To Give Empathetic Care Without Burning Out with Dr Andy Ward
23 Nov 2025
Contributed by Lukas
Empathy is a word often used when discussing communicationskills and clinical care. Yet how often do clinicians really know what it means or what it l...
How To Discuss Hypermobility & hEDS With The Person In Front Of You with Anna Higo
02 Nov 2025
Contributed by Lukas
Hypermobility Spectrum Disorder (HSD) & Hypermobile Ehlos-Danlos Syndrome (hEDS) are conditions that can often come with a variety of symptoms, we...
How To Discuss Meniscal Injuries with Carl Clifford & Dr Michael Cooke
26 Oct 2025
Contributed by Lukas
Meniscal tears can be a significant knee injury with different treatment options available depending on a variety of factors, but how do we help patie...
How To Have Supportive Shoulder Instability Conversations with Edel Fanning
19 Oct 2025
Contributed by Lukas
Shoulder dislocations and instability can affect patients ofmany ages, particularly in early adulthood or with aspiring athletes. How can we help thes...
How To Manage Difficult Conversations With Colleagues with Dr Chris Turner
12 Oct 2025
Contributed by Lukas
This episode is different to all the others.Every Clinical Communication episode so far has been around communicating and interacting with patients. T...
What Influences Exercise Adherence with Sue Julians
06 Oct 2025
Contributed by Lukas
Exercise and activity are one the pillars for improving overall health and well-being, but how can we encourage people to stick with it?On this episod...
How To Discuss Cervical Myelopathy with Dr Ben Davies
28 Sep 2025
Contributed by Lukas
Cervical Myleopathy is a rare but very serious condition,which can result in rather difficult conversations, including around surgery and discussing l...
Bonus Content 4: Choice In Shared Decision Making, Pacing In Fibromyalgia, Pregnancy & Endometriosis, Exercise Aderherence Research Limitations and Clinicians Communication Evolution
21 Sep 2025
Contributed by Lukas
It's time for the 4th Bonus Content featuring extra content from recent guests including:David Alderton (00:42):If Doing Nothing Is Always An Opti...
Common Communication Assumptions & Missteps with Vincent Kortleve
14 Sep 2025
Contributed by Lukas
Clinicians are becoming more aware of the importance ofcommunication skills in clinical practice, but this doesn’t mean things always go to plan.On ...
What Influences The Outcomes Of Exercise For Back Pain with Lianne Wood
07 Sep 2025
Contributed by Lukas
Exercise is one of the most common treatment suggestions for low back pain. Yet outcomes in the research are variable. What are some of the contextual...
How To Discuss Stem Cell Injections For Joint Pain With Patients with Dr Ansar Mahmood
31 Aug 2025
Contributed by Lukas
The use of stem cells to treat various medical issues includingjoint pain is gaining more and more awareness, which means patients are asking about th...
How To Discuss Endometriosis With The Person In Front Of You with Pauline-Clare Callaghan
24 Aug 2025
Contributed by Lukas
It is estimated over 190 million women around the world haveendometriosis, and with awareness increasing and more management options becoming availabl...
Shared Decision Making Masterclass with David Alderson
17 Aug 2025
Contributed by Lukas
Shared decision making appears in almost every clinical guideline — but in the real world of clinical practice, how often do we actually do it well?...
How To Discuss Fibromyalgia With The Person In Front Of You with Derek Griffin
10 Aug 2025
Contributed by Lukas
Fibromyalgia can be a tricky condition to discuss as various opinions on it exist across society and evidence around it is always evolving. Thankfully...
Bonus Content 3: CFT Behind The Scenes, Managing Uncertainty, Older Age Exercise, Pelvic Health Language & Menstrual Awareness
03 Aug 2025
Contributed by Lukas
Before every Clinical Communication episode extra questionsare asked to guests to help them get settled in. The responses aren’t released at the tim...
The Future Of Communication & Teaching It with Dr F Scott Feil
27 Jul 2025
Contributed by Lukas
Clinical communication knowledge is always progressing andwe are way beyond just listening and having good rapport. So what else do we need to conside...
Guiding & Supporting Those With Persistent Pain with Dr Mark Kargela
20 Jul 2025
Contributed by Lukas
More resources are becoming available on how to supportthose with persistent pain, yet challenging conversations can still occur, especially when some...
Difficult Conversations, Cues, Non-Verbal Communication & More with Jeff Morton and James Horner.
13 Jul 2025
Contributed by Lukas
A few weeks ago I was a guest on the Physio Pulse podcastwith Jeff Morton & James Horner. They kindly gave me a copy of the recording to release h...
How To Sound Like An Expert (Even When You Don’t Feel Like One)
06 Jul 2025
Contributed by Lukas
It is well known that the more perceived expertise andcompetence we have in someone, the more likely we are to trust them and have a better outcome. T...
How To Reassure Patients with Ian Cowell
29 Jun 2025
Contributed by Lukas
How To Reassure Patients with Ian CowellReassurance is included in clinical practice guidelines acrosshealthcare and is usually a part of any assessme...
Advanced Pain Communication
22 Jun 2025
Contributed by Lukas
Plenty of podcast, articles, videos and other resources talk through the words and analogies we can say to help someone understand their pain. This ca...
How To Help Men Discuss Their Pelvic Pain with Bill Taylor
16 Jun 2025
Contributed by Lukas
Many men can be affected by pelvic pain and related conditions but often find it hard to talk about it, with clinicians at times not always knowing wh...
Conversational Skills To Encourage Older Adults To Lift with Chris Tiley
09 Jun 2025
Contributed by Lukas
Resistance and strength training is often highly recommended for the management of many conditions affecting older adults, with many guidelines and re...
How To Teach Patients, Students & Clinicians with Kate Purcell
01 Jun 2025
Contributed by Lukas
Every clinician is asked to deliver some teaching orpresentation throughout their career, whether this is to groups of patients, students or colleague...
The Art Of Coaching & Asking The Right Questions with Jo Turner
25 May 2025
Contributed by Lukas
Clinicians are often encouraged to take on a coaching,rather than fixing, role when working with patients. There’s lots of resources now available o...
How To Discuss Menstrual Cycles & Periods with Michelle Lyons
18 May 2025
Contributed by Lukas
Menstrual cycles are considered the fifth vital sign for awomans health and can have an impact on functions all over the body. Yet many clinicians may...
Bonus Content 2: ICE Questions, Weight Management Buy-In, Pain Management Personality & More
11 May 2025
Contributed by Lukas
During every guest interview extra questions are asked at the beginning before the main episode to help get the conversation started. Whilst these are...
How To Manage Communication Challenges In First Contact Practice with Matt Wedderburn
27 Apr 2025
Contributed by Lukas
First Contact Practitioners/Physiotherapists have been an evolving role for over the past five years, with it becoming a role that more senior clinici...
How To Discuss Weight Management With The Person In Front Of You with Ben Steele-Turner
21 Apr 2025
Contributed by Lukas
Many clinicians find discussing weight with the person infront of them daunting, and yet weight can have a significant impact on multiple conditions a...
How To Talk To Runners with Matt Phillips
06 Apr 2025
Contributed by Lukas
Millions of people around the world regularly run for exercise and pleasure and become the identity of a runner. Yet when they need help from a health...
3 Times My Communication Skills Failed! - And What I Learnt From It
30 Mar 2025
Contributed by Lukas
Our biggest learning moments are not from our successes, but from our failures.Today I'm giving 3 examples of when my communication skills failed ...
How To Break Bad News To The Person In Front Of You
16 Mar 2025
Contributed by Lukas
Breaking Bad News to patients can be some of the most difficult conversations clinicians can have . It encompasses a lot more than just palliative car...
How To Help Your Patients Form Habits That Stick
02 Mar 2025
Contributed by Lukas
Everyday healthcare clinicians around the world set out to improve the health of their patients by suggesting habits that the patients can adopt to im...
What Are The Components Of Effective Reassurance
23 Feb 2025
Contributed by Lukas
There is currently no general consensus on how to reassure the person in front of you.But from research so far, what do we know that can make reassura...
How To Support & Coach Patients With Persistent Pain with Mathilde Kehler
09 Feb 2025
Contributed by Lukas
Helping those with persistent pain can be a very challenging but also very rewarding venture. And rather than trying to fix or solve their problem, it...
How To Get Young Athletes, Coaches & Organisations To Buy-In To Injury Prevention Programmes with Tom Jacobs
30 Jan 2025
Contributed by Lukas
Various evidence exists showing the benefits of injuryprevention programmes for reducing the risk of injury to young athletes, yet uptake in them has ...
Priming, Influencing & Persuading Patients with Andrew McCauley
19 Jan 2025
Contributed by Lukas
The concept of influence, persuasion or even manipulation (psychologically) in clinical practice can seem very uncomfortable to some. Yet it occurs in...
What's The Situation With Stem Cell Injections? Which Rotator Cuff Muscle Weighs The Heaviest? What's The Future Of Podiatry? Bonus Content #1
12 Jan 2025
Contributed by Lukas
During the recording of “Clinical Communication” episodes, before guests are asked the deep hard questions, they’re given some easier warm up qu...
How To Discuss Bunions, Toe Deformities & Surgical Corrections With The Person In Front Of You with Ian Reilly
05 Jan 2025
Contributed by Lukas
Many healthcare clinicians can probably identify a bunion or toe deformity, but asked anything more than this by patients and most would get stuck. S...
How To Run Effective Group Programmes (Discussion with Conor Creedon)
29 Dec 2024
Contributed by Lukas
Group programmes can be a part of the management of many long-term conditions, combining various different activities which combined can have greater ...
Live Webinar Recording: Empathy, Attentive Listening & Difficult Conversations
22 Dec 2024
Contributed by Lukas
Over the past year I've been asked to deliver some talks or webinars to various organisations and departments around clinical communication skills and...
How To Shoulder Difficult Conversations with Jo Gibson
15 Dec 2024
Contributed by Lukas
Shoulder pain is a common reason for people to seek healthcare support. Whilst many will respond well to time and rehabilitation, certain situations a...
What To Say Before, During & After A Cranial Nerve Examination with Alan Taylor
01 Dec 2024
Contributed by Lukas
A cranial nerve examination can be part of a general neurological examination for some clinicians, but often not considered by others. Whilst resource...
Who Else Is Influencing Your Patients?
26 Nov 2024
Contributed by Lukas
Trying to influence individual patient beliefs is tricky, but can be made even harder when someone else in their life is giving opposite information t...
How To Manage Difficult Engrained Patient Beliefs
17 Nov 2024
Contributed by Lukas
One of the hardest conversations in clinical practice is when the person in front of you holds the opposite belief to you as to how their problem shou...
How To Discuss Steroid Injections With The Person In Front Of You with Nick Livadas
10 Nov 2024
Contributed by Lukas
Steroid injections have been available in healthcare for seventy years for various uses. But how should we discuss the risks and benefits of them for...
Different Tones of Voice (And How To Utilise Them)
03 Nov 2024
Contributed by Lukas
The tone of voice we use to communicate is as important as the words we say, and yet much less attention is made towards it. Until Now. This episode c...
How To Discuss Spinal Imaging & Spine Related Nerve Pain with Adam Dobson
20 Oct 2024
Contributed by Lukas
How should we explain spinal-related nerve pain to patients? What should we say to those who want scans, but it’s not indicated? How should we expla...
How To Discuss Cauda Equina Syndrome With The Person In Front Of You with Rob Tyer
13 Oct 2024
Contributed by Lukas
Cauda Equina Syndrome is a rare but very serious condition that can keep many clinicians awake at night. In this episode Ben speaks with Rob Tyer all ...
How To Have Greater Influence Over The People You Interact With
30 Sep 2024
Contributed by Lukas
Want to have greater influence over the people you come across in life and interact with? “The Influential Mind” by Tali Sharot was released in 20...
Extrinsic vs Intrinsic Motivation - What They Mean & How To Achieve Them
22 Sep 2024
Contributed by Lukas
Motivation can be a powerful tool for Behaviour Change. But there is different types, extrinsic and intrinsic. What do these terms mean? And how can ...
How To Give Explanations That Your Patients Will Remember & Understand
15 Sep 2024
Contributed by Lukas
A clinician will spend every working day explaining something to someone, but how much effort is put into ensuring the other person remembers what is ...
How To Discuss Patellofemoral Pain With The Person In Front Of You with Dr Brad Neal
08 Sep 2024
Contributed by Lukas
In this episode Ben speaks with Dr Brad Neal who is a Physiotherapist, Lecturer and Researcher at the University of Essex with a special interest in P...
Lessons From "Messengers" That Can Help You With The Patients You See
01 Sep 2024
Contributed by Lukas
“Messengers” is a book by Stephen Martin & Joseph Marks released in 2019. It is for anyone who wants to increase the likelihood that the messa...
How To Discuss Osteoporosis, Osteoarthritis & Inflammatory Arthritis with Jack March
25 Aug 2024
Contributed by Lukas
Osteoporosis, Osteoarthritis & Inflammatory Arthritis are conditions that many clinicians across many different specialities will see. Being able ...
How To Increase Patient Commitment To The Treatment Plan
18 Aug 2024
Contributed by Lukas
Every clinician has the potential to do the perfect assessment and come up with the ideal treatment plan for the patients needs and aspirations. Howev...
Clinical Metaphors I Use (That You Can Steal!)
11 Aug 2024
Contributed by Lukas
Metaphors are an effective way to help patients easily understand complex ideas we talk about, be it diagnosis, treatment options or prognosis. In thi...
When & How To Use Silence With The Patient In Front Of You
04 Aug 2024
Contributed by Lukas
Silence, or using a pause, can be one of the most underappreciated communication skills in clinical practice. Using it effectively can allow you to;...
Can I Mirror My Patients?
28 Jul 2024
Contributed by Lukas
Mirroring or Matching are common terms used in communication skills training. But what do they mean, and What are the different types? This episode c...
How To Manage Angry Patients
21 Jul 2024
Contributed by Lukas
Speaking with angry patients can be some of the most difficult conversations to have. This episode goes through what to do, and what not to do, when ...
How To Be A SuperCommunicator
14 Jul 2024
Contributed by Lukas
“Supercommunicators” by Charles Duhigg has been one of the best new releases in 2024 on communication. This episode looks through lessons from it ...
Questions That Lead To Behaviour Change
07 Jul 2024
Contributed by Lukas
Simply telling people what to do and how to do it is often a very ineffective way to change behaviours. Instead they need to have the feeling that the...
What Are The ICE Questions?
30 Jun 2024
Contributed by Lukas
The ICE questions are an essential component of any medical consultation. But what do they stand for? And why are they so essential? This episode cove...
First Impressions & First Minutes With A New Patient
23 Jun 2024
Contributed by Lukas
First impressions matter, and the way we are with the patient in front of us for those first few minutes can have a profound effect on the rest of the...
Empathy: What It Is & How To Demonstrate It
16 Jun 2024
Contributed by Lukas
Empathy is a buzzword in communication skills, everyone claims they are empathetic, but patients may not always agree. In this episode we'll discu...
What Is Attentive Listening (And How To Do It)
07 Jun 2024
Contributed by Lukas
Attentive Listening is a popular phrase in clinical communication skills. But what does it mean? And how can we demonstrate that we are attentively li...
The Known (And Secret) Benefits of Listening to Patients
04 Jun 2024
Contributed by Lukas
Listening to the patient in front of us and letting them tell their story uninterrupted is one of the most important, and simplest, communication skil...