Data Culture: “In God we trust, all others bring data”

The Big Themes:The industrial sector realizes customer service is not enough—customer experience is the new priority.Everybody codes: some business executives are finding that a base level of coding expertise is helpful in steering digital strategy. Data literacy is rising across all job functions – being able to manipulate and analyze data is becoming a core competence.Where data makes a difference: today, only one in 10 molecules developed by the pharmaceutical industry ever make it out of clinical trials and into the marketplace.It's a wasted opportunity for online learning to be nothing more than a video image of a professor lecturing away. (Tony was raised by academics so he is a huge fan of higher education.) The Big Quote:“Apple is one of the most valuable manufacturers in the world, and so are Microsoft, Google, and Amazon.” This episode was brought to you by BMC Software   Visit Cloud Wars for more.

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